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#1 Cochran Ford Butler County

Butler, PA

4.8
210 Reviews

400 S Main St.

Butler, PA

16001

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Showing 210 reviews

June 30, 2025

Excellent service. Work was done quickly and efficiently. Was even compensated for some work since they had to move my appointment. Very professional! More

by cjohnso92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jul 02, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to work with you again!

June 29, 2025

Clean and efficient dealership. The staff was very helpful. Enjoyed the post video of the work done. More

by cynsru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mariani
Jul 02, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the great review! We're especially glad to hear you found our technician video feature to be helpful. We hope to see you again!

June 28, 2025

I have had a great experience with the Service Department when I got my oil changed and when I got my car inspected. Very friendly customer service when making my appointments and when I checked in and out More

by Melissa Knox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jul 02, 2025 -

#1 Cochran Ford Butler County responded

Thank you for recommending us! We look forward to welcoming you back for your next visit.

June 28, 2025

Professional and knowledgeable answer all my questions will definitely have my service and warranty work done their More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jul 02, 2025 -

#1 Cochran Ford Butler County responded

Thanks for the great review! We look forward to working with you again.

June 28, 2025

The staff at the dealership do a great job but just can't say enough about Eric Dumbaugh. More

by larry.paganelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Dumbaugh
Jul 02, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the kind words! We will be sure to pass along your praise. Looking forward to welcoming you back for your next visit!

June 23, 2025

The service was very good. I was provided smooth efficient and timely service. Staff provides counter servixe. More

by debmaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jun 24, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to see you again!

June 22, 2025

I would have given 5 stars but they called me to reschedule then on day of service called 2 hours prior to appointment to as if they could come early! More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jun 24, 2025 -

#1 Cochran Ford Butler County responded

Thank you for sharing your feedback with us! We apologize for the mix up, and hope for the opportunity to better serve you in the future.

June 22, 2025

Worked with us to get repair done quickly and kept us updated on the progress More

by Calleryviewgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jun 24, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help get you back on the road- please let us know if you need anything else!

June 21, 2025

#1Cochran Ford in Butler PA is excellent! The employees are friendly, helpful and always go above and beyond! The service was excellent! I want to especially thank Tyler, Bobby and Damon. #1 More

by Mcburneyvicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Bobby, Damon
Jun 24, 2025 -

#1 Cochran Ford Butler County responded

Thank you for the glowing review! We will be sure to pass along your praise to our team. Please let us know if there's anything else we can do to assist- we hope to see you again!

June 17, 2025

The service department was friendly, punctual, and very knowledgeable. They answered all of my questions expertly. More

by krl106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jun 17, 2025 -

#1 Cochran Ford Butler County responded

It's our pleasure to help- we hope to see you again!

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