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#1 Cochran Cadillac of Monroeville

Monroeville, PA

4.9
108 Reviews

4520 William Penn Hwy

Monroeville, PA

15146

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Showing 108 reviews

February 20, 2025

Representative was very polite and courteous. Very informative and straight forward. I think would recommend to friends and family. More

by Demetris E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Cova
Feb 20, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for recommending us! We appreciate the kind words, and look forward to working with you again.

February 14, 2025

Not a very long wait. But I would like my owner’s manual back that was in my glove compartment. More

by zbdiva26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 17, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thanks for sharing your experience with us! We apologize if the owners manual was misplaced. Please email us with best contact information and appointment details at feedback@cochran.com so that we can assist in recovering that for you.

February 14, 2025

Extremely professional and great service. Service wprker was extremely helpful. Completely satisfied and work finish on time. More

by Tomkat1312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Downs service manager
Feb 17, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thanks for the great review! We're happy to help. We appreciate you choosing us, and hope to see you again!

February 13, 2025

Tyler was excellent. Prices seem a bit high but I suppose that is the cost off owning a Cadillac. More

by gwk6905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 13, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for sharing your feedback with us! We will pass along your comments to our management team. We hope for the opportunity to serve you again!

February 11, 2025

Lee is the best. He handled and explained everything. We are confident with the service we received. More

by sanchez208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Plimpton
Feb 11, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for sharing your great experience with us! We're happy to help. Please let us know if you need anything else- we hope to see you again!

February 09, 2025

It's not dealership it's service I'm not happy with. Made an appt to get headlights fixed. Took it Friday at 9 oclock.Left went for breakfast and when I came back at 11 they told me didn't have parts a More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Feb 11, 2025 -

#1 Cochran Cadillac of Monroeville responded

Hi Rick, thank you for bringing this to our attention. We'd like to look into this further to see what happened with the needed parts. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can assist.

February 09, 2025

Professional, efficient, polite, and solution oriented. Excellent experience! This experience is no different than any previous experience, that’s the reason we keep coming back. More

by JAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Feb 11, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the glowing review! We value your continued loyalty, and look forward to serving you again.

February 08, 2025

The service department was awesome. Got me in super fast and took care of my issue quickly. More

by mlp1713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Cova, Kate Durbin
Feb 08, 2025 -

#1 Cochran Cadillac of Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else.

February 07, 2025

I received prompt and friendly service and was treated very well and when a problem arose it was resolved very quickly and to my satisfaction More

by djsantimauro20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stokes
Feb 08, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for sharing your great experience with us! We're happy to help. Let us know if you need anything else- we hope to see you again!

February 06, 2025

Great place to buy and service your vehicle. Sales and service teams are professional and accommodating. See Logan in Sales and Clay in Service, they’ll take good care of you! More

by mpc23389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan - Clay
Feb 08, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for recommending us! We value your loyalty, and look forward to working with you again.

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