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#1 Cochran Cadillac of Monroeville

Monroeville, PA

4.8
31 Reviews

4520 William Penn Hwy

Monroeville, PA

15146

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Showing 31 reviews

January 25, 2025

Great service! Service guys were great, communicated everything so we knew exactly what was going on! More

by JTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay, Kate Durbin
Jan 27, 2025 -

#1 Cochran Cadillac of Monroeville responded

It's our pleasure to help! Please let us know if you need anything else.

January 23, 2025

Bryan Downs always helps above and beyond. Makes me happy I bought at Cochran in Monroeville, More

by avincent45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs, Kate Durbin
Jan 24, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the kind words! We will share your praise with our team. We value your loyalty, and look forward to serving you again!

January 22, 2025

I was completely satisfied with the work. I was certainly satisfied with my auto advisor Aaron. The video summary was a nice touch to the overall service. More

by jayt1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jan 23, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thanks for the great review! We're especially glad to hear you enjoyed our technician video feature. Please let us know if you need anything else- we hope to see you again!

January 20, 2025

From the moment I pulled up to the service door and throughout my stay, my rep was professional and extremely helpful and kept me abreast of my car's progress. My experience was pleasurable and I appre More

by Kiwes2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
Jan 20, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you so much for taking the time to share your wonderful experience with us! We appreciate you choosing to work with us, and hope for the opportunity to serve you again.

January 17, 2025

First time getting my Cadillac serviced at Cochran Cadillac. I left another dealership because I was unhappy with the service provided. I'm glad I did. Extremely satisfied with customer service at Co More

by tozer53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Cova, Kate Durbin
Jan 18, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for giving us the opportunity to serve you! We hope to see you again.

January 15, 2025

Very high cost for work performed and then none of the gauges were reset. The tires had low air pressure and were not checked. No good experience. More

by williamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate Durbin
Jan 16, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for taking the time to share your experience with us. We apologize for any inconvenience that was caused. We'd like to further investigate and address any issues internally as needed. Please email us with best contact information and details about your visit at feedback@cochran.com. We look forward to reaching a resolution together.

January 14, 2025

Greg was spectacular, professional and extremely accommodating to my wife and I during the buying process. Thoroughly going over all the vehicle features in detail. Lucas in finance mirrored a pro More

by Jocelyn Rowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Richert
Jan 15, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thank you for the glowing review! We appreciate the kind words, and will certainly pass along your praise to our team. Thank you again for choosing to work with us- we hope you're enjoying your new car!

January 14, 2025

Very pleased I did’nt have to wait long to get an appointment & with the service received. Aaron was awesome!! More

by Frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jan 15, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thanks for the great review! We're happy to help get you back on the road.

January 12, 2025

Bryan took me in on Nee Years Eve for a critical issue and had completed More

by jmckenna55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Jan 15, 2025 -

#1 Cochran Cadillac of Monroeville responded

We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else!

January 11, 2025

Great service we asked them to also rotate our tires while we were there for our inspection and oil change. This was done graciously. Everyone is friendly and helpful. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Durbin
Jan 12, 2025 -

#1 Cochran Cadillac of Monroeville responded

Thanks for sharing your great experience with us! It's our pleasure to work with you. We hope to see you again!