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#1 Cochran CDJR Allegheny Valley

Natrona Heights, PA

4.8
325 Reviews

110 Route 908

Natrona Heights, PA

15065

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Showing 325 reviews

January 09, 2025

Dealership performed all requested service, able to address an issue with the start /stop function and get me back on the road in a timely manner, all while providing video recording of the performed w More

by rmdankert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burek
Jan 12, 2025 -

#1 Cochran CDJR Allegheny Valley responded

We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else.

January 09, 2025

Professional and timely repair conducted for recall. All employees I can in contact with was courteous. More

by tadamski0118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Steiger
Jan 12, 2025 -

#1 Cochran CDJR Allegheny Valley responded

We're happy to help get you back on the road. Please let us know if you need anything else!

January 09, 2025

Great service, Very professional and they helped me step by step with everything and answered all my questions professionally. I would definitely recommend them and will go back to them in the future. More

by chrisdurci40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Meixner
Jan 12, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thanks for recommending us! We look forward to welcoming you back.

January 09, 2025

Wasn’t pleased with the salesman, but service has been good so far. I would not recommend sales department but would recommend service. More

by 80ladybug_motets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikko decenzo 5 stars
Jan 12, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for taking the time to share your feedback with us. We want to provide a great experience all around- if you'd like to share any details about your sales experience with us, we can be reached any time at feedback@cochran.com. We hope to work with you again!

January 09, 2025

They have a good selection of vehicles to choose from, worked with us to get the best price we needed for our trade and nice people to work with that made the car buying experience non-stressful and pleas More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Miller, Tim Simendinger
Jan 12, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thanks for sharing your great experience with us! We're happy to help you find the perfect vehicle to suit your needs. Wishing you many happy miles on the road ahead!

February 05, 2024

The bait and switch dealer ! ! Please stay away. Horrible experience. They bring you in and switch the price by adding xx fees More

by Bree06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Brubaker, Chuck Carter
June 18, 2023

Everything went smoothly. Had to travel pretty far but I love the vehicle. Very happy. More

by Freak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Carter, Justin Taylor
March 24, 2023

Nico Scampone goes above and beyond. He is professional, polite, courteous, just a good person to talk to. He gets the job done quickly. He deserves a pay raise. Nico’s supervisor was ex More

by John C.
Recommend Dealer
Yes
Employees Worked With
Nico Scampone
Mar 26, 2023 -

#1 Cochran CDJR Allegheny Valley responded

Thanks so much, John! It's our pleasure to provide an excellent experience. We appreciate the kind words, and will be sure to share them with our team. Please let us know if you need anything else- we hope to see you again!

September 08, 2021

called Cochran dealer to make sure the truck i wanted was there was told by Justin Taylor it was drove 2 hours to look at it was told by Justin Taylor we just sold it why he couldnt call and let me know i d More

by twinscycle1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Taylor
Sep 10, 2021 -

#1 Cochran CDJR Allegheny Valley responded

It is unfortunate to hear that you did not have an exceptional experience with us. We understand your frustration and do apologize for not communicating that the vehicle had been sold between your inquiry and arrival at our showroom. Due to the market and current low supply, vehicles are sold on a first-come, first-serve basis. We do offer the ability to reserve units online via Expressway. If we can provide any further clarification for you, please reach out to our Customer Care team at feedback@cochran.com.

July 06, 2020

Unwilling to negotiate reasonable prices. Does not want to lease vehicles, only sales. I was the only one in the showroom- now I know why. More

by handlebar33
Recommend Dealer
No
Employees Worked With
Josh, Nicholas Miller
Jul 09, 2020 -

#1 Cochran CDJR Allegheny Valley responded

We are sorry to hear that you did not have a pleasant experience with us. We price our vehicles at transaction prices for the market, supported by third-party data, to eliminate the need for our customers to haggle. If you would like more information on our pricing, you may reach out to our Customer Care team at feedback@cochran.com or visit our website: https://www.cochran.com/clearly-better-car-buying/

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