#1 Cochran CDJR Allegheny Valley
Natrona Heights, PA
Filter Reviews by Keyword
By Type
Showing 280 reviews
Victoria, Ryan and Jason were all very helpful in answering the questions and in showing us the Ford Escape. They made us an offer that we could not refuse on the purchase of the new vehicle and wer answering the questions and in showing us the Ford Escape. They made us an offer that we could not refuse on the purchase of the new vehicle and were able to process the sale that evening. More
Had the first oil change and had the cross members installed. Also ordered a bike rack and a trailer hitch attachment. I wish I had thought about that when the vehicle was purchased, we would ha installed. Also ordered a bike rack and a trailer hitch attachment. I wish I had thought about that when the vehicle was purchased, we would have purchased one with the hitch already attached. The price on the first oil changes was great with the new vehicle coupon. More
Great experience..would refer this dealership and salesman to friends and family...Everyone was very friendly made you feel comfortable and financing worked with getting me the best deal salesman to friends and family...Everyone was very friendly made you feel comfortable and financing worked with getting me the best deal More
I am happy with the service I received on my new car, this is the first time that I have had my car in for service. They got me in quickly and work around the fact that I am a full time nursing student this is the first time that I have had my car in for service. They got me in quickly and work around the fact that I am a full time nursing student and can not miss for anything. They were welling to explain everything to me and I ask a lot of question and what to know everything that is being done on my car. I am this way with all my cars regardless of how old or new it is. More
When we first arrived at the dealership, we looked around feeling kind of frustrated because we couldn't afford what was on the lot. But Brian went above and beyond his job as a salesman, and found our new feeling kind of frustrated because we couldn't afford what was on the lot. But Brian went above and beyond his job as a salesman, and found our new car for us! The staff at #1 Cochran Ford is by far the friendliest, and most helpful group we've ever encountered when buying a new vehicle. We will most definitely be going back there for any future maintenance, and auto purchases. They made us feel very comfortable, and there was no back and forth on pricing. They understood our needs from the moment we walked onto the lot, and met every single expectation we had of them. Definitely recommend this dealer to anyone who is looking for a new car!!! More
They were great! Fair in price on new car and on trade. No pressure and friendly. I really enjoyed working with Terry Brubaker. The service department is also great. No pressure and friendly. I really enjoyed working with Terry Brubaker. The service department is also great. More
Customer service is over the top. They explain exactly what is needed and how long it will take. I always wait for my vehicle and they have a very comfortable lounge to wait in. what is needed and how long it will take. I always wait for my vehicle and they have a very comfortable lounge to wait in. More
I received fast and prompt service. The service men and women were professional, they explained everything in plain English. the waiting room was clean and free coffee to boot. Will use this service depart women were professional, they explained everything in plain English. the waiting room was clean and free coffee to boot. Will use this service department again for my car needs. More
My husband and I were looking for a new vehicle with no inttention of purchasing one on the day we visited Cochran in Natrona Heights. After meeting Lou and test driving several jeeps, we left with a brand inttention of purchasing one on the day we visited Cochran in Natrona Heights. After meeting Lou and test driving several jeeps, we left with a brand new one that evening. lou had a very low key approach to salesmanship. He was genuine, non-pressuring and welcoming to us. He was patient as we decided among the vehicles. He was knowledgeable about the various vehicles. It did take a bit of time for paperwork completion, which was no fault of anyone. It was a very busy sales day and several vehicles were purchased and, therefore, we had to wait for our turn. Lou kept us infromed, offered us beverages and intertained us with stories. This was one of the most pleasurable car purchases I have ever had. More