#1 Cochran CDJR Allegheny Valley

Satisfied customer I had an appointment on Monday, June 30, 2014 @9:15. Everyone was friendly & my service was prompt. Ballie said it would take about 2 hours and she ca I had an appointment on Monday, June 30, 2014 @9:15. Everyone was friendly & my service was prompt. Ballie said it would take about 2 hours and she called when the work was completed. I have been very satisfied with all the work done at this facility. Will be taking my vehicle in for inspection & oil change in October. More

Customer Service We purchased a used Cadillac SRX "as is" and had a problem within 2 weeks of purchase. Ed Hickman and Dave (service mgr for Dodge repair) went above We purchased a used Cadillac SRX "as is" and had a problem within 2 weeks of purchase. Ed Hickman and Dave (service mgr for Dodge repair) went above and beyond to fix the problem - even sending the car out to another of their service shops in Monroeville to make sure the problem was resolved to our satisfaction - and will no charge to us. More

purchaser Eronn was an excellent sales consultant. We drove 7 hours to get to the dealership, and he refused to give up until our deal was completed, and we wer Eronn was an excellent sales consultant. We drove 7 hours to get to the dealership, and he refused to give up until our deal was completed, and we were leaving the lot in the vehicle we went there to purchase. #1 COCHRAN IS THE BEST! More

Wonderful experience! This was my first time experience with service at this dealership, having purchased my 2014 Jeep Patriot Sport there last year. Although all I requir This was my first time experience with service at this dealership, having purchased my 2014 Jeep Patriot Sport there last year. Although all I required was the annual inspection, service was handled professionally with friendly people all around. My Jeep was inspected before I had time to get bored waiting...under an hour...and with several discounts I wasn't anticipating applied I was more than happy with the cost of service. I look forward to a long relationship with Cochran Jeep! More

Helped Daughter Purchase a Car Couldn't be happier with the way we were treated. All of our questions answered. Extremely pleased with everyone at Cochran of Robinson. When my da Couldn't be happier with the way we were treated. All of our questions answered. Extremely pleased with everyone at Cochran of Robinson. When my daughter made her decision of which car she wanted we were extremely pleased with the transaction - from the trade to the price of the car. Definitely will be back again and will refer Cochran to friends and family. More

Recall Service This was my first experience with Cochran and I am very pleased. Everyone was most helpful, pleasant, courteous, prompt and sincere. Should I encount This was my first experience with Cochran and I am very pleased. Everyone was most helpful, pleasant, courteous, prompt and sincere. Should I encounter any problems with our Jeep that require service, it is very likely that I will return to Cochran. A co-worker of mine has always spoken very highly about Cochran's Service Department. I find that she did not exaggerate at all. They are fantastic! More

My son just purchased his first new vehicle, a Ram 1500 Sport. We dealt with Bonnie Ostrowski whom I knew from when it was Charapp. I went with him, being his first vehicle and the fact I was a co-signer. Sport. We dealt with Bonnie Ostrowski whom I knew from when it was Charapp. I went with him, being his first vehicle and the fact I was a co-signer. Bonnie went out of her way to answer questions, take phone calls, and assist us in any way she could. She explained the entire pricing of both the trade and new vehicle in great detail and left no doubt in my mind that we were being treated fair and honestly. Her knowledge of the Chrysler vehicles is amazing and impressive. Jon was just as amazing. He explained the extended warranty in detail and gave us a price that was fantastic. When we arrived in Jon's office he explained that they could better the extended warranty price than originally offered. He was very friendly and processed our paperwork in a very timely manner. You can tell when you walk into the dealership that customer satisfaction is #1. They go out of their way to make the buying experience pleasant and friendly. I am sure that when my wife and I go to purchase I will be seeing Bonnie and Jon again. I would highly recommend #1 Cochran for a great vehicle purchase experience. More

Went to many different dealerships and had trouble getting a bottom line price without leaving the dealership with a car. Our sales consultant Steve Adams was very friendly and gave no hassle informa getting a bottom line price without leaving the dealership with a car. Our sales consultant Steve Adams was very friendly and gave no hassle information, which was appreciated. After a couple of weeks dealing with other dealerships we found the vehicle we wanted and Steve worked out the deal we were happy with. Thank you More

I went to Allegheny valley Cochran wanting a reliable suv. What I found were two great people Jeff and Vic. I told them what I wanted and the maximum payment I could do per month. They were able to ge suv. What I found were two great people Jeff and Vic. I told them what I wanted and the maximum payment I could do per month. They were able to get me the suv and the payment I wanted. The best thing was that when I talked to Jeff and he told me the payment and I went back that evening to pick up the suv the payment didn't change. I have bought from other dealerships and when they told me the payment and then went back to get the car it went up. Not at Allegheny valley Cochran the payment stayed the same. Those two guys are the best no pressure buying they didn't try to sell me something I didn't want or could not afford they worked very hard on getting the suv and payment I wanted. Those two guys made my experience at cochran great and I will definitely be going back to buy all of my vehicles. Thanks a great deal it was a pleasure doing business there at #1 cochran. They are called #1 for a reason they care about the customers More

After purchasing several cars from Eric Schoenberger, he has gone to extraordinary lengths to ensure that our strong satisfaction with #1 Cochran’s service has continued well after the initial sale. My wif has gone to extraordinary lengths to ensure that our strong satisfaction with #1 Cochran’s service has continued well after the initial sale. My wife and I have always received excellent quality service from Cochran, but Eric has consistently gone above and beyond to exceed our expectations as customers. He has also been a strong advocate for us when helping to facilitate service repair issues with General Motors and Kia. This sometimes involved arranging and personally delivering transportation during weekends and off-hours, thus minimizing inconvenience to us. Bill Heffelfinger who has very recently assisted us with a GM service repair issue should also be recognized and commended. Bill coordinated with both the GM factory warranty center and Cochran Service to ensure that our repair was executed seamlessly and to our complete satisfaction. Eric’s and Bill’s exemplification of great customer service is the reason why my wife and I remain to be loyal customers to the #1 Cochran of Allegheny Valley dealership. Troy J. More