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#1 Cochran CDJR Allegheny Valley
Natrona Heights, PA
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sold me a new vehicle that was unfit for the road. I would like to tell you about the horrible experience i had with buying a jeep from you guys. Bought a 2015 Jeep Wrangler with dealership installed I would like to tell you about the horrible experience i had with buying a jeep from you guys. Bought a 2015 Jeep Wrangler with dealership installed lift with 35" tires. 1. They put a tire cover on the spare tire, which happens to only be a stock tire. nobody informed me of that when i purchased and left dealership. 2. I was never informed that all of the original stock items that i paid for were there. it wasn't until a week later and someone told me i should get the stock items that i asked about them. They said they had them there. They told me nobody usually wants that stuff. well i did, i have a 2014 jeep wrangler at home. i wanted the stock rim/tires, shocks. They should have asked if i wanted this stuff not just assumed that i did not. 3. they never programmed the computer for the 35" tires, therefore, the speedometer is reading the wrong speed. I have been driving almost 11mph faster than the speedometer is reading. 4. I took the vehicle in to get the speedometer recalibrated and they told me that they cannot do that. that i would have to buy a third party programmer for $350. This is just crazy at this point. guys sold me a vehicle that has a broken speedometer and tell me that i have to get it fixed on my own. that is just wrong. More
Recall. Oil Change. Tire Rotation. Love my Jeep. Love the quick service. So thankful that we have a place to go that knows what they are doing. Very congenial service staff makes you Love my Jeep. Love the quick service. So thankful that we have a place to go that knows what they are doing. Very congenial service staff makes you feel comfortable that they care about you and your vehicle. More
So Easy and Very Helpful I purchased a new Mazda in Monroeville from Mr. Brown and he made the whole experience very fun and easy! I contacted him to see if they sold any Mazd I purchased a new Mazda in Monroeville from Mr. Brown and he made the whole experience very fun and easy! I contacted him to see if they sold any Mazdas and he made an appointment with Cochran Mazda in Monroeville and drove down, out of his way, to help me select my car. Not only that, but he was very honest and trustworthy during the duration of the purchase. Never did I feel pressured into making any decisions I didn't want to make already. It was truly a wonderful first car buying experience. I would strongly recommend Mr. Brown to others looking for a similar experience. More
Amazing Experience I purchased my first Jeep here. I had to leave at a certain time and they made sure everything was completed and I still had to time left before I had I purchased my first Jeep here. I had to leave at a certain time and they made sure everything was completed and I still had to time left before I had to leave. The staff was amazing, making sure I was getting the best deal. I highly recommend to anybody. I definitely will go back to buy my future vehicles. More
love this place! I bought my new Jeep at #1 Cochran and they were all fantastic! Then only down side of my experience buying was the wait time, but it was well worth i I bought my new Jeep at #1 Cochran and they were all fantastic! Then only down side of my experience buying was the wait time, but it was well worth it. Great people, amazing vehicles and a great service department as well. They just finishing fixing my Jeep after hitting a deer and it looks perfect again. They were fast and very accommodating. Let me bring it after work and kept me updated. Actually finished the job faster than expected! I HIGHLY recommend them! More
Car buying easy fast and honest I just purchased a new subaru from Mr.Brown. I was in the market for a jeep product but found a Impreza in monroeville. Mr. Brown made an appointment I just purchased a new subaru from Mr.Brown. I was in the market for a jeep product but found a Impreza in monroeville. Mr. Brown made an appointment and personally drove me down to test drive the car. After the drive he worked numbers and gave me a great deal. Mr.Brown went out of his way to make sure I was getting a car I liked so much that he drove me 30 minutes to Cochran subaru. If your looking for a honest friendly staff look no were else this is the best place in my opinion to buy a new or used car. I would highly recommend Mr. Brown More
Todays visit was very good. Gentleman at desk was awesome Darrell was fantastic. He was personable and professional. I did however drop the car off with no mud on it and it was returned to me as if someone Darrell was fantastic. He was personable and professional. I did however drop the car off with no mud on it and it was returned to me as if someone had taken it 4 wheeling. I leased this vehicle so I am responsible for the milage. Not sure why it had to be driven 13 miles and returned with mud all over the car around the tires and wheel wells. I also found out that I had a recall on the vehicle and I never received a letter or any type of communication about the recall. Had I not had a problem, I would not have known. More
Excellent sale associate Recently (April 10, 2015) while searching for a Jeep, my wife and I were impressed by Taylor Brown a sale associate at Natrona Heights Cochran. He i Recently (April 10, 2015) while searching for a Jeep, my wife and I were impressed by Taylor Brown a sale associate at Natrona Heights Cochran. He is an honest, inconsiderate, spirited, dedicated, intelligent young person who has a good understanding of people. We strongly believe that he has made an excellent contribution to the business at Cochran. More
Very Friendly and helpfull I had been looking for a Ram Sport for a while and Jason took care of me. He was very professional and friendly. They worked up a price that was good I had been looking for a Ram Sport for a while and Jason took care of me. He was very professional and friendly. They worked up a price that was good for both parties. More
Jason Tucci great salesman Our salesman was fantastic! He was friendly, knowledgeable and patient. He worked with us to get the best deal for what we wanted to spend and the pay Our salesman was fantastic! He was friendly, knowledgeable and patient. He worked with us to get the best deal for what we wanted to spend and the payment we could afford. This was one of the best salesman I have had the pleasure of dealing with. They also have 3 day 150 mile return, no questions asked, we decided on a different color, called Jason up and he said bring it back and pick another color, he couldn't have been nicer. We would highly recommend Jason Tucci to anyone we know that is looking for a car. Carol & Steve Pahlman More