Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
#1 Cochran CDJR Allegheny Valley
Natrona Heights, PA
326 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 326 reviews
February 14, 2017
Pleasant friendly and informative Jason was our sales person and you couldn't ask for a better one! He explains everything to you answers all questions and there's no pressure. We all Jason was our sales person and you couldn't ask for a better one! He explains everything to you answers all questions and there's no pressure. We all no car shopping can be stressful and he makes it as easy as he can. Just a friendly place in general I recommend giving them a visit More
by Trudie13
Employees Worked With
Jason Tucci, Brett Gardner
February 09, 2017
Goal to have best customer service??? Bought an "as is" used Subaru from Natrona Heights location on January 18, 2017. Mark Hoover, great salespeson, took care of us that evening. Live a Bought an "as is" used Subaru from Natrona Heights location on January 18, 2017. Mark Hoover, great salespeson, took care of us that evening. Live an hour away. Next morning less than 12 hrs having the vehicle, check engine light comes on. Call and leave messages with Mark, none returned that day. Not knowing if it was serious situation, took the car to friends' garage, where he performed a plug in analysis and determined that it is simply a sensor. Still hadn't heard from Cochran sales person, so friend replaced sensor. Mark returns call Jan. 20. saying he was in all day meeting yesterday, reasoning why there was no answered phone call til now. Told him situation, He says, talked to manager, no problem we'll cover the repair for you. I faxed the receipt. No response... Called Feb. 9, 2017. Mark answered. Told him I hadn't received reimbursement yet. He says it was rejected by "corporate" because it was an "as is" vehicle. final answer. Complaint: Told me I would be reimbursed since it was less than 12 hours after leaving lot.... Didn't happen, and didn't follow up. Love the used car for my child and it thankfully was a "simple" repair, but not wanting to recommend or go back to Cochran for the "principle" of the matter. Said it would be taken care of, but wasn't. More
by Leah
Employees Worked With
Ryan Maritz, Mark Hoover
January 17, 2017
Love the car Jordan was excellent salesperson. Very friendly, worked to get us a good deal within our price range. Highly recommend him. He made sure I was happ Jordan was excellent salesperson. Very friendly, worked to get us a good deal within our price range. Highly recommend him. He made sure I was happy with my purchase. More
by Cathy OB
Employees Worked With
Jordan makita
August 24, 2016
Fast service cost less than expected I brought my 2016 Jeep Patriot in for emissions,inspection,oil change and tire rotation. I thought the bill would be at least $130 it was less. I brought my 2016 Jeep Patriot in for emissions,inspection,oil change and tire rotation. I thought the bill would be at least $130 it was less. More
by Jeffrey Pesanski
Employees Worked With
Christopher George
January 30, 2016
Exceptional customer service I just bought a new Jeep Renegade at #1 Cochran, and couldn't be more pleased. Jason, our salesman, was very knowledgeable and easy to work with. The I just bought a new Jeep Renegade at #1 Cochran, and couldn't be more pleased. Jason, our salesman, was very knowledgeable and easy to work with. The deal was low pressure, unlike my experiences at other car dealerships. The financial part was a breeze. They cleaned up, filled up, and had my car ready to go in no time. The whole team created an atmosphere where I felt cared for and appreciated. Thank you all for a great experience. Now, I'm going to go drive my Jeep! More
by jeeplover55
Employees Worked With
Jason Tucci
January 18, 2016
My Key B. Hazlett is one of your greatest assets. She treats people like they are the most important people that walk in the shop or call on the phone. B. Hazlett is one of your greatest assets. She treats people like they are the most important people that walk in the shop or call on the phone. Many times I am out of state with questions and she always comes through... I had to deal with customers for over forty years. My boss repeated many times , "Remember they pay are bills, they're always right ." Thanks Bailie. Got MY KEY ISSUE SQUARED AWAY ! One person on the team on 1/16/2016 must have gotten something terribly sour in her oatmeal. Maybe someone could help Julie Crawford before it's too late. More
by Mad Irishman
Employees Worked With
Gary Rosenberger, Brian Shaffer, Ryan Maritz, Kevin Jackson, Bailie Hazlett, Shelley Virag
November 19, 2015
Collision Center We had my wife's car repaired at #1 Cochran after an accident. They were very professional and they were able to answer all of our questions about the We had my wife's car repaired at #1 Cochran after an accident. They were very professional and they were able to answer all of our questions about the repair process. The repairs were completed in a very reasonable amount of time and the quality of the work was excellent. Big thanks to Daniel Ley and his staff. More
by Tony F.
Employees Worked With
Daniel Ley
November 04, 2015
Repair car radio. Under warranty. Excellent and prompt service. Special thanks to Bailie for getting our car done so quickly. She is very polite. Thanks again. All together its always Excellent and prompt service. Special thanks to Bailie for getting our car done so quickly. She is very polite. Thanks again. All together its always a pleasant experience at Cochran. More
by The Birdville resident
Employees Worked With
Bailie Hazlett
October 27, 2015
always great service Steve Adams gets the job done. We simple tell him what we want and he goes to work to find it. He makes purchasing a vehicle easy and pleasant. Thanks Steve Adams gets the job done. We simple tell him what we want and he goes to work to find it. He makes purchasing a vehicle easy and pleasant. Thanks Steve! More
by JS1958
Employees Worked With
Steve Adams, Brett Gardner
October 20, 2015
Great experience at #1 Cochran I was looking to buy or lease a Ram 1500. Jason walked me through the pros and cons of both. He had a LOT of patience with me. In the end I leased a v I was looking to buy or lease a Ram 1500. Jason walked me through the pros and cons of both. He had a LOT of patience with me. In the end I leased a vehicle. Jason Tucci is an excellent sales person and I am highly satisfied with his job performance throughout this process. Every employee that I dealt with at #1 Cochran was friendly, knowledgeable and courteous. More
by Bodeen
Employees Worked With
Jason Tucci
