#1 Cochran CDJR Allegheny Valley
Natrona Heights, PA
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Went to many different dealerships and had trouble getting a bottom line price without leaving the dealership with a car. Our sales consultant Steve Adams was very friendly and gave no hassle informa getting a bottom line price without leaving the dealership with a car. Our sales consultant Steve Adams was very friendly and gave no hassle information, which was appreciated. After a couple of weeks dealing with other dealerships we found the vehicle we wanted and Steve worked out the deal we were happy with. Thank you More
I went to Allegheny valley Cochran wanting a reliable suv. What I found were two great people Jeff and Vic. I told them what I wanted and the maximum payment I could do per month. They were able to ge suv. What I found were two great people Jeff and Vic. I told them what I wanted and the maximum payment I could do per month. They were able to get me the suv and the payment I wanted. The best thing was that when I talked to Jeff and he told me the payment and I went back that evening to pick up the suv the payment didn't change. I have bought from other dealerships and when they told me the payment and then went back to get the car it went up. Not at Allegheny valley Cochran the payment stayed the same. Those two guys are the best no pressure buying they didn't try to sell me something I didn't want or could not afford they worked very hard on getting the suv and payment I wanted. Those two guys made my experience at cochran great and I will definitely be going back to buy all of my vehicles. Thanks a great deal it was a pleasure doing business there at #1 cochran. They are called #1 for a reason they care about the customers More
After purchasing several cars from Eric Schoenberger, he has gone to extraordinary lengths to ensure that our strong satisfaction with #1 Cochran’s service has continued well after the initial sale. My wif has gone to extraordinary lengths to ensure that our strong satisfaction with #1 Cochran’s service has continued well after the initial sale. My wife and I have always received excellent quality service from Cochran, but Eric has consistently gone above and beyond to exceed our expectations as customers. He has also been a strong advocate for us when helping to facilitate service repair issues with General Motors and Kia. This sometimes involved arranging and personally delivering transportation during weekends and off-hours, thus minimizing inconvenience to us. Bill Heffelfinger who has very recently assisted us with a GM service repair issue should also be recognized and commended. Bill coordinated with both the GM factory warranty center and Cochran Service to ensure that our repair was executed seamlessly and to our complete satisfaction. Eric’s and Bill’s exemplification of great customer service is the reason why my wife and I remain to be loyal customers to the #1 Cochran of Allegheny Valley dealership. Troy J. More
Eric provided the best experience I ever had with Eric provided the best experience I ever had with purchasing a vehicle. I even paid more for the car knowing it was more than the market but his Eric provided the best experience I ever had with purchasing a vehicle. I even paid more for the car knowing it was more than the market but his service made it worth the extra cost. He did your dealership proud and of over the 20 or 30 dealerships that I contacted over the internet to purchase my vehicle long distance you were only one of 2 who walked the walk and talked the talk of treating your internet customers as true clients. The others were basically worthless and didn't take the task seriously. They were basically rude, unresponsive and lazy. Your dealership should feel very fortunate to have a man such as Eric as one of your employees. He even picked me and my 2 boys up at the bus station when the bus was over 3 hours late. I was very thankful that he took care of us. He even let me follow him to my hotel and gave me directions to the hotel and dealership for my morning drive. Who does that these days? I will tell you Eric at #1 Cochran does. The other dealerships salesman couldn't see the future or benefit of dealing with a client who was buying long distance. They were too short sited in their thinking and could only see the customers that were right in front of their faces. In my opinion if you are going to sell over the internet "sell over the internet!" That means do it right, often and with passion. Just as you would if that customer was right in your face. I researched for a month to find the right car and I knew what I wanted and finally after all that time I found Eric at Cochran. Finally thanks again Eric. And God bless you and your family in the future! Jerry Jacobs Jr. More
We first encountered and became familiar with #1 Cochran with TV ads. We travel to Pittsburgh a lot for medical purposes and had passed by their dealerships in the South Hills of Pittsburgh. When it came with TV ads. We travel to Pittsburgh a lot for medical purposes and had passed by their dealerships in the South Hills of Pittsburgh. When it came time to purchase a vehicle, and having found no satisfaction locally (meaning selection, price and dealer interest), we found our vehicle on Cochran's website listing the specifications that we were looking for. Accordingly, we made an appointment to stop at the Cochran VW dealership in South Hills and met with the friendly Marty Mariani. We discussed the features, options and other parameters and decided to proceed with the purchase after negotiating our trade-in. We came back the next day finding the car washed and detailed, went through the financing process, and then drove away with our new vehicle - all pretty much a painless endeaver! It seems that Cochran intends to sell cars and not play games, and that is the goal of any dealership as well as the buyer who plans to purchase a vehicle. From our experience noted, we recommend #1 Cochran! More
I had an emergency situation with my Chrysler Town & Country while visiting family in the Natrona Heights area. My minivan would not start and I was over 300 miles from home. We needed to get back home Country while visiting family in the Natrona Heights area. My minivan would not start and I was over 300 miles from home. We needed to get back home for work and school. Yours was the only service garage in the area able to take my minivan for service the day I called - which helped tremendously to get me and my family back on the road without too much delay. Many thanks!! We made it back to Glenside, safe and sound. ~Sharon, Glenside, PA More
One of the best car buying experiences I have had. I One of the best car buying experiences I have had. I called ahead, and Carly set up the appointment, then emailed it to me. When I arrived, Terry Hoy One of the best car buying experiences I have had. I called ahead, and Carly set up the appointment, then emailed it to me. When I arrived, Terry Hoyt greeted me and introduced me to Erich Shoeneberger. I have purchased many cars in my lifetime, and the way I was treated at Cochran was outstanding. They don't try to beat you up on price and the car I was buying was priced very competitively priced. The whole transaction was transparent. No hidden fees, or expensive warranty sells, no high pressure sales guys. Just an easy and comfortable transaction. I would definitely recommend this dealership. Thanks Terry and Erich, great job! More
Everything went absolutely wonderfully. From the moment we stopped in to see the car (which we saw prior on the website) to actually taking it home. I am pleased to now have a relationship with #1 Cochran we stopped in to see the car (which we saw prior on the website) to actually taking it home. I am pleased to now have a relationship with #1 Cochran and the staff who work there. Thank you very much! More
Kevin, simply stated, is the best. The factor that sticks out the most is that he actually cares about the customer. He always has the best in mind for the customer even when you have to spend money sticks out the most is that he actually cares about the customer. He always has the best in mind for the customer even when you have to spend money to fix your car. Kevin is one of the only people I trust to advise me on my car. More
Jason Tucci was great to work with. He ensured we received the best price possible on the new vehicle and the best trade value for our truck. We really liked the new, low stress car buying process a received the best price possible on the new vehicle and the best trade value for our truck. We really liked the new, low stress car buying process and experience. We are long time Cochran customers and will continue to be so. More