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#1 Cochran CDJR Allegheny Valley

Natrona Heights, PA

4.8
643 Reviews

110 Route 908

Natrona Heights, PA

15065

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Showing 643 reviews

October 21, 2025

Friendly and respectful service and in timely manner and the service manager was very informative about an extended warranty but I really enjoyed the video of the service being done by the technician. More

by rickbartholic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
October 20, 2025

Friendly customer service, quick turn around on the warranty repair pick up and drop off was simple and easy More

by Brian.weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Burek
October 20, 2025

Excellent service, kept me updated through the whole process. Will continue to take my vehicles there for all my service needs. More

by Sginpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Blackburn , Christopher George
October 20, 2025

Great customer service, courteous, prompt, was kept informed during my service of my 2022 Jeep More

by 79doodah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burek
October 19, 2025

Poor management. Also someone stole something from my truck. I was really upset from the entire ordeal. More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher George
Oct 20, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for bringing this to our attention. We are very concerned and would like to investigate further so that proper action can be taken. Please email us with your contact information and details regarding your appointment at feedback@cochran.com so that we can assist.

October 19, 2025

The service I received was very good but I dislike the central calling system. I could not get thru and didn’t get a call back. Fortunately I knew someone else that could help me. I did get Michael Bureks More

by Nlsegelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burek. Sorry I can’t recall the techs name. I didn’t meet him. Just saw the helpful video. If I look thru my emails, I’d probably have to start this survey over and I don’t want to
Oct 20, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for sharing your experience with us! We apologize for the difficulty you had in reaching us, and are sharing your comments with our upper management team to be investigated. We hope for an opportunity to better serve you in the future!

October 19, 2025

Great customer service, super friendly was overall a great experience and will be returning for my next vehicle when needed More

by alexislearose7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
Oct 20, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for the great review! We look forward to working with you again. Until then, enjoy your new car!

October 18, 2025

Justin treated me professionally and with respect. I did not feel any pressure or hype. The buying experience was very pleasant. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
Oct 20, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thanks for sharing your great experience with us! It's our pleasure to help. We hope you're enjoying your new car!

October 17, 2025

They were very accommodating after the October update bricked my wrangler. They got someone to look at it and got it back to me quickly More

by drewv75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
Oct 17, 2025 -

#1 Cochran CDJR Allegheny Valley responded

We're happy to help! Please let us know if you need anything else.

October 16, 2025

Gavin and technician were very nice and explained everything in advance. Gave me options for what work needed done as well. More

by tmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin thomas
Oct 16, 2025 -

#1 Cochran CDJR Allegheny Valley responded

It's our pleasure to help! We hope to see you again.

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