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#1 Cochran CDJR Allegheny Valley

Natrona Heights, PA

4.8
370 Reviews

110 Route 908

Natrona Heights, PA

15065

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Showing 370 reviews

March 12, 2025

They were very thorough with video and details of inspection and had great communication with me through out the day More

by Heatherrachelm74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Burek
March 11, 2025

Mike is great. Explains everything very well. The mechanic sent a very video showing me the problem. Good work. More

by lash917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 11, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thanks for the great review! We're especially glad to hear you found our technician video feature to be helpful. Please let us know if you need anything else- we hope to see you again!

March 10, 2025

Communication and customer care are lacking compared to other jeep dealers and even Cochran’s own Mazda dealership. Although they did finally resolve my expired inspection situation, I still cannot get ove More

by Pat taylor
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher George, Laurel Fredley, Tim Simendinger, Justin Taylor
Mar 11, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for taking the time to share your concerns with us- we want to be sure that you receive the best care, and that your issues are addressed. Please email us with details and best contact information at feedback@cochran.com so that we can better assist. We look forward to reaching a resolution together.

March 10, 2025

Always have great customer service here! My car drives great under their care. I appreciate all of you so much More

by kayardrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher George, Dave Steiger, Laurel Fredley
Mar 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for the great review! We appreciate you making us your service home, and look forward to serving you again.

March 09, 2025

My mother had bought her vehicle there years back and was really happy w the whole process. I received a recall on my 2009 dodge ram from them via mail flyer. Closest service department to me so I decided to More

by NSanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever checked me out. , Laurel Fredley
Mar 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for the glowing review! It was our pleasure to work with you. We hope to see you again!

March 09, 2025

Efficient, professional, and courteous customer service. Chris George is and has been a big help in resolving all our service needs. And, the diesel mechanic has provided excellent maintenance on our 2006 2 More

by jtmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher George
Mar 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for the glowing review! We're happy to help keep you running smoothly. Looking forward to seeing you next time!

March 08, 2025

They were fast and efficient and very polite to deal with. We got an oil change and tire rotation. It was reasonably priced too. More

by Jaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher George
Mar 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

We're happy to help get you back on the road with the service you need! Please let us know if there's anything else we can do to assist.

March 08, 2025

Friendly. Efficient. Recommended additional repairs but no pressure. Good communication. Service much improved from two years ago. More

by Fscholze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burke
Mar 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

Thank you for the great review! We're happy to help, and hope to see you again.

March 07, 2025

Dom was awesome. He was easy to talk to. He answered all my questions. Service was great More

by tbower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dom
Mar 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

We're glad to hear it! Please let us know if you need anything else- we hope to see you again.

March 07, 2025

I was greeted by your service representative Michael . Who was friendly and courteous.My car was done in less than an hour. I always receive great customer service. More

by Bob.weston63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burek
Mar 10, 2025 -

#1 Cochran CDJR Allegheny Valley responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist. We look forward to serving you again!

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