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#1 Cochran Buick GMC Robinson

Pittsburgh, PA

4.4
263 Reviews

5200 Campbells Run Rd

Pittsburgh, PA

15205

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Showing 263 reviews

January 30, 2025

Overall the service performed on my vehicle was excellent and completed in a timely manner. Setting up the appointment was also very easy and smooth. The staff was very nice and helpful, providing updates as More

by bmurph650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy, Chris Szuminsky
Jan 30, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your great experience with us! We're glad things went smoothly from start to finish. Please let us know if you need anything else- we hope to work with you again!

January 30, 2025

staff was pleasant to deal with and very knowledgeable & professional. Got a good deal too! More

by Murph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marinda, finance agent
Jan 30, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your great experience with us! We appreciate you sharing, and hope to work with you again.

January 27, 2025

Went in for an oil change and didn’t expect to pay anything because I pay for the easy care package that includes oil changes. Not once did anyone tell me that this expired. Ended up paying over $100 More

by jakeh71292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for taking the time to bring this to our attention. We apologize for the miscommunication regarding your warranty coverage. If there is anything we can do to reach a resolution, you can email our customer care team at feedback@cochran.com.

January 26, 2025

Excellent customer service, the wait for an oil change was 1 hr 45 mins - which seemed long. More

by hrb824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your experience with us! We apologize for the delay you experienced, and appreciate your understanding. We hope for the opportunity to serve you in a timely manner in the future.

January 25, 2025

The repairs done on my vehicle were great! ! The mechanic was very informative!! Nice job!! More

by Rhondabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Menke
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thanks for the great review! We're happy to help get you back on the road and running smoothly. Please let us know if you need anything else!

January 25, 2025

My service visit was taken care of very professionally. Parts had to be ordered, and I will be notified when they are in and schedule another appointment. More

by espostorm
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

We're happy to help! We look forward to seeing you again soon.

January 25, 2025

They were so kind and helpful. The salesperson went above and beyond to get us the car I wanted. He didn’t hesitate to give it his all and even spent extra time explaining everyt More

by jnagy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrese Hicks
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thanks for the glowing review! We're glad to hear you enjoyed working with our team. We appreciate you choosing us, and hope you're enjoying your new car!

January 24, 2025

My husband took my car for service. I was not there but he said everything went smoothly.. I appreciate the video walk around. More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

We're happy to help! Please let us know if you need anything else- we hope to work with you again.

January 24, 2025

Noah was great to work with. Everything went as expected. I would recommend to friend and family and More

by LonStar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jan 24, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for recommending us! We hope to see you again.

January 24, 2025

No problems getting an appointment and problems explained in detail. Having used service department a couple times, I’m happy. More

by Jfly412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jan 24, 2025 -

#1 Cochran Buick GMC Robinson responded

Thanks for the great review! Please let us know if you need anything else- we hope to work with you again.

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