#1 Cochran Buick GMC Robinson
Pittsburgh, PA
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wonderful I purchased a 2014 Buick verano a couple days ago and the service was absolutely exceptional. The salesman, mike, went out of his way and was very kno I purchased a 2014 Buick verano a couple days ago and the service was absolutely exceptional. The salesman, mike, went out of his way and was very knowledgeable. I couldn't have asked for a better one to make the experience exciting as opposed to the typical experience you expect when buying a car. The staff all greeted me including the manager and finance managers. They all treated me very well and all went out of their way for me. I would definitely recommend them and appreciate their help to get me a car that I absolutely love.I can't thank them enough. More
Excellent Experience Ramar went above and beyond what he should of done. He went out of his way to get an amazing deal for me and treated me like a friend and not just a c Ramar went above and beyond what he should of done. He went out of his way to get an amazing deal for me and treated me like a friend and not just a customer. I got an AMAZING deal all because of Ramar's hard work. I would strongly suggest giving Ramar a call if you are car shopping, he will give you the best price possible. And the next time I go to buy a car, he will definitely be the first person I give a call. Great work! More
Great Experience at #1 Cochran My experience with #1 Cochran and my sales person, Justin Taylor was the best I have ever had in my years of buying cars. Justin Taylor could not ha My experience with #1 Cochran and my sales person, Justin Taylor was the best I have ever had in my years of buying cars. Justin Taylor could not have been nicer, willing to find the right car for me that was not only best car but in the budget I could afford. He was patient, kind and went above and beyond to find the best vehicle for me. I will not ever buy a car from another dealership other than Cochran and as long as Justin Taylor is there I will never want another sales person. He also helped my daughter with her purchase a week later and gave the exact same attention to her needs and budget and got her into a car perfect for her and her budget. Justin is not just about making a sale, he wants to ensure his customers are completely satisfied. He is truly #1 salesperson in my book! More
Good Overall. Overall it was a good experience. I had a very bad experience with Cochran of Wexford and a friend recommend I contact Chris De La Torre at Cochran R Overall it was a good experience. I had a very bad experience with Cochran of Wexford and a friend recommend I contact Chris De La Torre at Cochran Robinson. Chris was responsive to my requests and was able to get the vehicle I was interested in purchasing from the Wexford location to the Robinson location in one day. Also, Chris was always pleasant and professional. There was some delay in acquiring the title of the vehicle and the timeline to acquire this could have been better communicated. More
Sales/Mgmt and Finance Best car buying experience - HANDS DOWN! We came to test drive two vehicles. We passed our soon-to-be Sales Consultant on the way into the lot. We w Best car buying experience - HANDS DOWN! We came to test drive two vehicles. We passed our soon-to-be Sales Consultant on the way into the lot. We walked around for about 15 minutes or so and then were pleasant greeted by Steve Kavros. He first apologized for no one attending us sooner and then came a great sales experience. He was very thorough on each vehicle, carfax, differences, price, warranty, we test drove both and quickly made our informed decision. Next came financing, normally this would be an easy process for most people. Including us several years ago when we purchased a new car, however now we both had life changing accidents and are on permanent disability. Once I explained that this car was possibly going to be my last vehicle that I could drive unassisted.. Steve and the Sales Manager did their magic with Debra. The best words to hear from any sale manager, "Anyone who wants a camero should drive a camero! I was SOOOOOOO excited to hear Debra secured financing! I hugged everyone and haven't stopped smiling YET!!! More
Great Experience I recently bought two cars from Cochran of Robinson. The experience was the best I've had when purchasing a car. Usually a miserable and unpleasant e I recently bought two cars from Cochran of Robinson. The experience was the best I've had when purchasing a car. Usually a miserable and unpleasant experience I would without a doubt return for future purchases. Mike and Luke were extremely helpful finding what I needed and in the budget I needed. I highly recommend this dealership. More
Great Customer Service Went to look at leasing a new vehicle. The sales consultant (JustinTaylor) was more then helpful. He was not pushy and went out of his way to meet our Went to look at leasing a new vehicle. The sales consultant (JustinTaylor) was more then helpful. He was not pushy and went out of his way to meet our needs. Would recommend him to anyone looking for a vehicle. More
Real Owner Review My recent dealings with this dealership can be categorized as outstanding. This has been my third vehicle purchase in the last 7 years, and my first w My recent dealings with this dealership can be categorized as outstanding. This has been my third vehicle purchase in the last 7 years, and my first with #1 Cochran and I must say it was by far the best of my car buying experience. I worked directly with Dave Bissert and Chris De La Torre and they were phenomenal. They were patient with my indecisiveness regarding which exact make and model I wanted, and when I decided on a car that wasn't on their lot, they went out of their way to make sure the exact car with all the features I wanted was brought to the lot for the convenience of my pickup without any extra charge or hassle. When I arrived to actually sign the papers, there was no last minute charges or nickel and diming. It was surreal. For the first time I felt special and taken care of like I was treated how they probably treat their own family members who come to buy vehicles. Most importantly PRICING....the best. They came in as the least expensive for the make and model I chose (14' Subaru Forester XT) of the other dealerships I had spoken to. Both Dave and Chris were knowledgeable and friendly and I truly feel they went above and beyond to give me both the best price on my trade and on the new vehicle itself in order to make a sale. For once I didn't walk away cursing car salesmen under my breath. I will be returning in the future for any other cars I purchase and would refer anyone to come check them out. Simply ask, whats the best sales price, they will respond with a NO BS answer. I love that, tell me straight because I don't have time to him-haw back and forth. Trust me, their bottom line price will make you smile and even when you do research to see what people pay nationally, it will be in line or even better. Great job guys, you made a repeat customer. More
My husband and I are extremely satisfied with the service My husband and I are extremely satisfied with the service we received while buying our new GMC Terrain . Everyone we spoke with was very professi My husband and I are extremely satisfied with the service we received while buying our new GMC Terrain . Everyone we spoke with was very professional and made the buying process convenient and stress free. Even during the very busy Holiday Season, which we really appreciated. There is an excellent team working for Cochran (Robinson) and they should be commended, appreciated, and compensated for their hard work ethic and friendly customer service. We were in a desperate situation with our old vehicle and everyone from Don Seaton, Mike Mamula, Dale Taylor, to Oak Moser couldn't have been more accommodating. Along with various other employees at this establishment. I have been recommending Cochran to friends and family if they are in the market for a new/used vehicle. I look forward to working with the wonderful people at Cochran in the future. More
Needed to sell my vehicle without purchasing another vehicle. Found Cochran using autotrader.com. Submitted online request for price quote for my vehicle. Received quote that was fair and reasonable vehicle. Found Cochran using autotrader.com. Submitted online request for price quote for my vehicle. Received quote that was fair and reasonable but was concerned that once I went to dealer location the price quote wouldn't be honored -this was anything but the case. Cochran was fabulous in this transaction and made it worth the 90 miles I drove from out of state. I had to recschedule my appointment once due to conflicts on my end -no problem, Cochran rolled with these changes. Once at the dealer. Lucas Prisuta handled this transaction. He was professional, organized and prepared for my visit, and I couldn't ask for a better experience and person to handle this transaction. The price quoted was honored without any question. Overall great experience and I would do it again in a flash. More