#1 Cochran Buick GMC Robinson
Pittsburgh, PA
Filter Reviews by Keyword
By Type
Showing 172 reviews
Worst Brake job I had my Hummer H2 towed in September 7, 2017 i was Quoted a price for all new brake lines, once I went to pick it up 10 days later on 20th of Septemb I had my Hummer H2 towed in September 7, 2017 i was Quoted a price for all new brake lines, once I went to pick it up 10 days later on 20th of September he Don Seaton change price from 736.00 to 938.00 .He never called and gave me any ideal that price changed when he called me to come pick h2 up 10 days later . I looked h2 over and no brake line that was installed was put back into its proper place securing it from line vibration, on top of that on December 11,2017 I went to drive H2 and lost my brakes leaving out of my driveway due to new brake line rubbing on Steering Shaft. I have called and left messages and did not receive return call and now when i call and then send it to a line that nobody answers not even a machine .I need to get a response soon or be paid for improper installation of brake line and brake failure repair cost. More
Dale Taylor was like the best 2nd Dad Helping me I watched Dale Taylor help so many people over the 25yrs I've known him. He help me become one of truly honest people ever. I watched Dale Taylor help so many people over the 25yrs I've known him. He help me become one of truly honest people ever. More
Diagnosed the problem with my 2015 GMC Yukon! I am working in the area from out-of-state and had taken my vehicle to another dealership closer to work. The diagnosis they gave did not make since I am working in the area from out-of-state and had taken my vehicle to another dealership closer to work. The diagnosis they gave did not make since according to the "symptoms" and that fix was expensive. So I called #1 Cochran and made an appointment for a second opinion. They got it in the next day and found the "root" of the problem quickly...and this actual fix was way less expensive than the one that wouldn't have fixed it. Thanks Don!! More
Inspection I was able to schedule on line. Sometime happened with it and someone called me within minutes and fixed it immediately. I chose to wait, when it seem I was able to schedule on line. Sometime happened with it and someone called me within minutes and fixed it immediately. I chose to wait, when it seemed like it was going to take a while they offered to shuttle me somewhere so I. Oils eat lunch. Everyone was very courteous More
Mike Mamula I've bought my last 2 GMC Terrain at Cochran in Robinson and dealt with Mike Mamula he is very helpful and easy to talk to he works to make sure you g I've bought my last 2 GMC Terrain at Cochran in Robinson and dealt with Mike Mamula he is very helpful and easy to talk to he works to make sure you get what you want and does all he can to get you into it More
Oil change, tire rotation & pressure test for leak Everything done professionally & timely We had a possible leak and they worked with us to remedy the situation. They did a pressure test & found no Everything done professionally & timely We had a possible leak and they worked with us to remedy the situation. They did a pressure test & found no leak. More
Very Good Dealership Very responsive personnel. Handled my issue promptly and were very quick to diagnose the problem and correct it. Highly recommend this dealership both Very responsive personnel. Handled my issue promptly and were very quick to diagnose the problem and correct it. Highly recommend this dealership both for Sales or Service. More
Excellent Customer Service Always give me good customer service. I like being able to call him directly and he always returns my calls in a timely manner. He also always knows Always give me good customer service. I like being able to call him directly and he always returns my calls in a timely manner. He also always knows what my car needs and gets me in and out in a timely way. I drop my car off, he takes charge, I get in the van and go to work, come back around lunch (courtesy van again), pick up my car, pay my bill and drive back to work. The van makes it so convenient for me to drop off my car. I don't really have anyone who could drop me off as conveniently and it is a great benefit to be able to get a ride locally to work or to the shopping center and not have to bother anyone for a favor (ride) and not have to sit there and wait for my car. Please don't ever get rid of the van or Don Seaton!!!! The only thing that could be better is if the service was free and you had a breakfast or lunch buffet, LOL! Loyal customer for 17 years!!! More
tonidale I have used Nate several times over the years with excellent results & advice. More than once he has gone the extra mile to deliver parts in a ti I have used Nate several times over the years with excellent results & advice. More than once he has gone the extra mile to deliver parts in a timely manor. More
Great customer service Cochran GMC of Robinson always makes routine maintenance and other service needs a pleasant experience,. Great service writers like Don Seaton always Cochran GMC of Robinson always makes routine maintenance and other service needs a pleasant experience,. Great service writers like Don Seaton always try to get my vehicle in when I need it and have never had to keep my GMC 2500HD longer than promised! More