#1 Cochran Buick GMC Robinson

Mike Mamula I've bought my last 2 GMC Terrain at Cochran in Robinson and dealt with Mike Mamula he is very helpful and easy to talk to he works to make sure you g I've bought my last 2 GMC Terrain at Cochran in Robinson and dealt with Mike Mamula he is very helpful and easy to talk to he works to make sure you get what you want and does all he can to get you into it More

Oil change, tire rotation & pressure test for leak Everything done professionally & timely We had a possible leak and they worked with us to remedy the situation. They did a pressure test & found no Everything done professionally & timely We had a possible leak and they worked with us to remedy the situation. They did a pressure test & found no leak. More

Very Good Dealership Very responsive personnel. Handled my issue promptly and were very quick to diagnose the problem and correct it. Highly recommend this dealership both Very responsive personnel. Handled my issue promptly and were very quick to diagnose the problem and correct it. Highly recommend this dealership both for Sales or Service. More

Excellent Customer Service Always give me good customer service. I like being able to call him directly and he always returns my calls in a timely manner. He also always knows Always give me good customer service. I like being able to call him directly and he always returns my calls in a timely manner. He also always knows what my car needs and gets me in and out in a timely way. I drop my car off, he takes charge, I get in the van and go to work, come back around lunch (courtesy van again), pick up my car, pay my bill and drive back to work. The van makes it so convenient for me to drop off my car. I don't really have anyone who could drop me off as conveniently and it is a great benefit to be able to get a ride locally to work or to the shopping center and not have to bother anyone for a favor (ride) and not have to sit there and wait for my car. Please don't ever get rid of the van or Don Seaton!!!! The only thing that could be better is if the service was free and you had a breakfast or lunch buffet, LOL! Loyal customer for 17 years!!! More

tonidale I have used Nate several times over the years with excellent results & advice. More than once he has gone the extra mile to deliver parts in a ti I have used Nate several times over the years with excellent results & advice. More than once he has gone the extra mile to deliver parts in a timely manor. More

Great customer service Cochran GMC of Robinson always makes routine maintenance and other service needs a pleasant experience,. Great service writers like Don Seaton always Cochran GMC of Robinson always makes routine maintenance and other service needs a pleasant experience,. Great service writers like Don Seaton always try to get my vehicle in when I need it and have never had to keep my GMC 2500HD longer than promised! More

second rate customer horrible customer service no integrity I am a second rate customer. told first come first serve but not for you. I had appointment going to buy it a horrible customer service no integrity I am a second rate customer. told first come first serve but not for you. I had appointment going to buy it and then told nope we have to wait and see if someone from out off state wants it. My appointment was made first. I was getting there first I had a check ready to buy. Basically told by manager I am a second rate customer. oh yeah here is the good part TWICE it has happened to me same place same car. Our #1 goal is to make sure that your experience is stellar from start to finish. this statement is a lie you wait dealership stinks. More

Awful Awful Service Dept Service rep was rude, work not done that was suppose to be. Was told to call me when my car was done never did. I called and svc rep said yep it's don Service rep was rude, work not done that was suppose to be. Was told to call me when my car was done never did. I called and svc rep said yep it's done and hung up on me. Will never go there again. I would rather drive farther and pay more then deal with these awful people. Wish I could give 5 NEGATIVE stars. More

#1 Cochran Service Experience I recently bought a 2015 Jeep Renegade from #1 Cochran. I went to get my first free complimentary service and I have never been to the Robinson #1 Coc I recently bought a 2015 Jeep Renegade from #1 Cochran. I went to get my first free complimentary service and I have never been to the Robinson #1 Cochran before (bought my vehicle at Natrona Heights). When I first got there (around 12:50pm) another young lady arrive at the same time as me and was getting the same service. Before sitting in the waiting room I confirmed with the service agent that they would be doing an oil change, filters, and tire rotation and that unfortunately this would take an hour for them to do this. The service agent, Don, said yes. As I sat in the waiting room, the young lady that arrived the same time as me got to leave with her clean vehicle at 1:30pm. Finally, at 2:10pm my vehicle was done. Don came out and tossed this piece of paper and said your vehicle is done and outside have a nice day and walked away. I then sat in the waiting room reviewing my receipt, I noticed that it just said oil change and my address was spelled wrong. Before returning to my vehicle I went back to Don's office and let him know my address was spelled wrong and confirmed that they only did a oil change and did not rotate my tires. He said it does not matter that my address is spelled wrong and yes they only did an oil change. I went to my car to find it unwashed. Now I am no expert at vehicles but for my career I work for a car company and I know an oil changes do not take an hour. My pervious vehicle was a Nissan and every time I brought my vehicle to the Nissan dealership they always washed the outside without me having to say anything. All and all I am extremely dissatisfied with the service at #1 Cochran and now embarrassed that I spend lots of money on one of their vehicle. I would not recommend this dealership to anyone. More