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#1 Cochran Buick GMC Robinson

Pittsburgh, PA

4.4
262 Reviews

5200 Campbells Run Rd

Pittsburgh, PA

15205

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Showing 262 reviews

February 26, 2025

Never a problem at Robinson Prompt friendly and courteous service as usual. Thank you it’s nice to have this customer service More

by kuranker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Feb 26, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We value your continued loyalty, and look forward to serving you again.

February 26, 2025

Customer service sucks. I have to wait a week to get my truck fixed for critical engine part. More

by carswelljoab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Szuminsky
Feb 26, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your feedback with us- we apologize for the delay you experienced. If you'd like to share any further details with us, you can reach our customer care team directly at feedback@cochran.com.

February 26, 2025

Tyrese was excellent, he was very knowledgeable about the car and treated me like a friend rather than just another sale. He was very sweet and made the whole experience a breeze! More

by juliannaelliottusa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrese Hicks, Paul
Feb 26, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your great experience with us! We will be sure to pass along your praise to our team. We appreciate you choosing us, and hope you're enjoying your new car!

February 24, 2025

1. I saw a lot of dirt marks in the car / seats etc . I was in a hurry to pick up infant twins from daycare and didn’t have time to bring this to the SA’s notice 2. When I called to schedule , I was tol More

by Nikhil Arni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Feb 26, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your feedback with us, Nikhil. We have shared your comments with our management team for improvement, and hope for another opportunity to serve you in the future.

February 24, 2025

What a wonderful group of people to work with! They made a really awful situation so much better. They worked with us every step of the way! Thank you Reese, Paul and everyone else who helped! ❤️ More

by Errhamrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese
Feb 26, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for taking the time to share your great experience with us! We'll be sure to pass along your praise to our team. We're happy we could ease a difficult situation, and hope for the opportunity to work with you again in the future.

February 23, 2025

The service at this location was excellent. Gregor Salisbury is in charge of the service department and could not have been more attentive and easier to work with. More

by Anthony Capriotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregor Salisbury, Chris Szuminsky
Feb 23, 2025 -

#1 Cochran Buick GMC Robinson responded

Thanks for the kind review! We will certainly pass along your praise to our team. Please let us know if there's anything else we can do to assist- we hope to see you again!

February 22, 2025

Very quick and professional. I like the video of the inspection. Service advisor was great More

by cdm5008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Feb 22, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

February 21, 2025

I found the folks to be very friendly. The problem I came in with is still with me. My check engine light is still on and when I called to get the vehicle serviced again, there were no app More

by MACLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Davis
Feb 22, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for bringing your concerns to our attention- we would like to be sure that we get them addressed for you. We're unable to look up your vehicle with the information provided. Please reach out to our customer care team with best contact information and details about your visit at feedback@cochran.com so that we can better assist.

February 21, 2025

Excellent service! ! Easy to make an appointment online for service and a few other things, when I got there I was greeted with respect and my service was done in a tim More

by sasmoker58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Feb 22, 2025 -

#1 Cochran Buick GMC Robinson responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

February 19, 2025

#1 Cochran is never a disappointment. Christy was excellent and a great communicator and Dave Bissert is highly competent— he always goes above and beyond all your needs. Five stars. More

by Lisa Pompeani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bissert — Christy
Feb 19, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for the glowing review! We will be sure to pass along your praise to our team. We value your continued loyalty, and look forward to serving you again!

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