#1 Cochran Buick GMC Robinson

Great Experience! As a woman and having little knowledge about cars, going into a dealership I was worried I'd be over charged for a vehicle. Well I can say that from t As a woman and having little knowledge about cars, going into a dealership I was worried I'd be over charged for a vehicle. Well I can say that from the start Donel was very pleasant and made me feel at ease during the process. He listened to everything I was looking for in a car and I let him know what payments I could afford. I was pretty specific about what I wanted and he found a few vehicles for me to choose from. I narrowed it down to an Acadia, which I love. The process was a lot better than what I thought. Donel certainly made sure he was transparent with all of the information through the process. I will certainly refer my friends to him. More

Best Experience Ever!!!! I recently purchased a car through Cochran and the experience I had was just flat out amazing!! Donel was the best salesman I have ever dealt with. He I recently purchased a car through Cochran and the experience I had was just flat out amazing!! Donel was the best salesman I have ever dealt with. He made the experience of buying a car very enjoyable and very easy for me. He did such an amazing job of making the experience one of a kind. Throughout the whole process I felt very comfortable and relaxed. I could NOT have asked for a better salesman or a better dealership to buy from! The whole process was easy, simple, and most importantly it was a very fun time! Everybody at the dealership was very friendly and kind and I could tell that they cared about everybody who walked through the door. I just absolutely loved my experience at Cochran, and I would highly reccomend them to anybody!!!!! More

Worst Brake job I had my Hummer H2 towed in September 7, 2017 i was Quoted a price for all new brake lines, once I went to pick it up 10 days later on 20th of Septemb I had my Hummer H2 towed in September 7, 2017 i was Quoted a price for all new brake lines, once I went to pick it up 10 days later on 20th of September he Don Seaton change price from 736.00 to 938.00 .He never called and gave me any ideal that price changed when he called me to come pick h2 up 10 days later . I looked h2 over and no brake line that was installed was put back into its proper place securing it from line vibration, on top of that on December 11,2017 I went to drive H2 and lost my brakes leaving out of my driveway due to new brake line rubbing on Steering Shaft. I have called and left messages and did not receive return call and now when i call and then send it to a line that nobody answers not even a machine .I need to get a response soon or be paid for improper installation of brake line and brake failure repair cost. More

Dale Taylor was like the best 2nd Dad Helping me I watched Dale Taylor help so many people over the 25yrs I've known him. He help me become one of truly honest people ever. I watched Dale Taylor help so many people over the 25yrs I've known him. He help me become one of truly honest people ever. More

Diagnosed the problem with my 2015 GMC Yukon! I am working in the area from out-of-state and had taken my vehicle to another dealership closer to work. The diagnosis they gave did not make since I am working in the area from out-of-state and had taken my vehicle to another dealership closer to work. The diagnosis they gave did not make since according to the "symptoms" and that fix was expensive. So I called #1 Cochran and made an appointment for a second opinion. They got it in the next day and found the "root" of the problem quickly...and this actual fix was way less expensive than the one that wouldn't have fixed it. Thanks Don!! More

Inspection I was able to schedule on line. Sometime happened with it and someone called me within minutes and fixed it immediately. I chose to wait, when it seem I was able to schedule on line. Sometime happened with it and someone called me within minutes and fixed it immediately. I chose to wait, when it seemed like it was going to take a while they offered to shuttle me somewhere so I. Oils eat lunch. Everyone was very courteous More

Mike Mamula I've bought my last 2 GMC Terrain at Cochran in Robinson and dealt with Mike Mamula he is very helpful and easy to talk to he works to make sure you g I've bought my last 2 GMC Terrain at Cochran in Robinson and dealt with Mike Mamula he is very helpful and easy to talk to he works to make sure you get what you want and does all he can to get you into it More

Oil change, tire rotation & pressure test for leak Everything done professionally & timely We had a possible leak and they worked with us to remedy the situation. They did a pressure test & found no Everything done professionally & timely We had a possible leak and they worked with us to remedy the situation. They did a pressure test & found no leak. More

Very Good Dealership Very responsive personnel. Handled my issue promptly and were very quick to diagnose the problem and correct it. Highly recommend this dealership both Very responsive personnel. Handled my issue promptly and were very quick to diagnose the problem and correct it. Highly recommend this dealership both for Sales or Service. More

Excellent Customer Service Always give me good customer service. I like being able to call him directly and he always returns my calls in a timely manner. He also always knows Always give me good customer service. I like being able to call him directly and he always returns my calls in a timely manner. He also always knows what my car needs and gets me in and out in a timely way. I drop my car off, he takes charge, I get in the van and go to work, come back around lunch (courtesy van again), pick up my car, pay my bill and drive back to work. The van makes it so convenient for me to drop off my car. I don't really have anyone who could drop me off as conveniently and it is a great benefit to be able to get a ride locally to work or to the shopping center and not have to bother anyone for a favor (ride) and not have to sit there and wait for my car. Please don't ever get rid of the van or Don Seaton!!!! The only thing that could be better is if the service was free and you had a breakfast or lunch buffet, LOL! Loyal customer for 17 years!!! More