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#1 Cochran Buick GMC Robinson
Pittsburgh, PA
604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 604 reviews
December 18, 2012
I can't thank Pat enough for his patience and allowing me to decide what was best for me. He was not pushy and I truly felt he cared that I made the choice that was right for me. Cochran did everything to to decide what was best for me. He was not pushy and I truly felt he cared that I made the choice that was right for me. Cochran did everything to make sure I was in a vehicle I loved at a price I could afford!! Thank you, Thank you!! More
by linda.kuni.7
December 08, 2012
Went to the dealership to have my Buick rendezvous repaired. From start to finish I had excellent service which I have come to expect from my numerous visits to this auto body repaired. From start to finish I had excellent service which I have come to expect from my numerous visits to this auto body More
by Bryanb1243
Employees Worked With
A
December 06, 2012
Rob Coleman in the GMC service department couldn't have been any more accommodating. I went to the dealership with my 2 small children . They were running behind and it was going to take longer than expect been any more accommodating. I went to the dealership with my 2 small children . They were running behind and it was going to take longer than expected for my oil change. He had me and my children dropped off @ Settler's Ridge while they serviced my yukon XL. Rob took his time explaining to me everything that was done on my car (routine maintenance), walked me out to my car, showed me how to use the computer system, followed by having my car washed! I will definitely be using this dealership for all my service needs. Thank You, Rob!!! More
by trotwood3
Employees Worked With
Rob Coleman
December 02, 2012
Purchased a pre owned GMC Acadia from #1 Cochran less than one year ago. During the time that we owned the vehicle (11 months), we have only put on 6,000 miles. When we took the car in for yearly inspe than one year ago. During the time that we owned the vehicle (11 months), we have only put on 6,000 miles. When we took the car in for yearly inspection, we had over $2000 in repairs that were required to pass inspection! This included 4 new tires. I am very disappointed in the pre-owned vehicle that we purchased due to the amount of work that was required less than one year after owning the vehicle. I would never buy a pre-owned vehicle from #1 Cochran again. More
by pghuser
Employees Worked With
service department and sales
November 29, 2012
I dropped my car off to have service done on it for the first time. On Monday afternoon I was told that they wanted to keep the car overnight to recreate the problem. The next day in the afternoon I was t first time. On Monday afternoon I was told that they wanted to keep the car overnight to recreate the problem. The next day in the afternoon I was told they could not recreate it and he had his service person take it home that night and drove 60 miles and it would not do it. First I was not advised that my car was going home for someones personal use and 60 miles put on my car is rediculus. Then when I picked up my car the steering wheel was moved and the radio was turned on and station was checked. The garbage from the service was left on my floor in the car also. This is unaccetable and for the first time I go to service this happens. NOT GOOD! More
by Darlene36
November 29, 2012
Understanding, Diagnosis, and Resolution all exceptional. Understanding, Diagnosis, and Resolution all exceptional. Splendid experience so giving Don Seaton the highest ratings. I can't speak to the sa Understanding, Diagnosis, and Resolution all exceptional. Splendid experience so giving Don Seaton the highest ratings. I can't speak to the sales side as no experience with them, but dealership servise has come a long way since the 'avoid the dealership for repairs was conventional wisdom.' More
by jneemes
Employees Worked With
Don Seaton
November 24, 2012
As soon as I walked into the dealership, everybody went out of their way to make me feel welcome and comfortable. Mike Mamula was one of the best salespeople I have ever dealt with, no pressure, just allow out of their way to make me feel welcome and comfortable. Mike Mamula was one of the best salespeople I have ever dealt with, no pressure, just allowing me to make my choice. More
by BrianDiamond
Employees Worked With
Mike Mamula
November 19, 2012
I contacted Justin Taylor after a friend recommended him. I called and explained to him exactly what I wanted and expected. Justin worked with me on everything and both my husband and I are very pleased. I called and explained to him exactly what I wanted and expected. Justin worked with me on everything and both my husband and I are very pleased. I had a specific vehicle/options I wanted and Justin searched hard to find the right one. It was very refreshing dealing with Justin after our other car buying experiences. We will certainly be back when ready for our next car. More
by EWHorne
Employees Worked With
Justin Taylor
November 17, 2012
I felt Justin and Chris were very accommodating and communicated well. They both provided me with a detailed list of car options. They also emailed me answers to my questions in a timely manner. communicated well. They both provided me with a detailed list of car options. They also emailed me answers to my questions in a timely manner. More
by trevore2000
Employees Worked With
Justin Taylor
November 11, 2012
I took my buick at 8am time scheduled..they took me in 15 minutes earlier which was great!! they asked many questions before the repair which told me they wanted to do the job with excellence!! Customer serv minutes earlier which was great!! they asked many questions before the repair which told me they wanted to do the job with excellence!! Customer service was truly top line!! I would send all my relatives and friends here!! Keep up the wonderful work!! Oh by the way..my wife and I have bought 2 new vehicles at this dealer! Harlod L Humbert More
by Angelpebs
Employees Worked With
Don Seaton
