#1 Cochran Buick GMC Robinson

Great dealership, friendly staff, good service, would recommend this dealership to anyone looking for a vehicle and great service. recommend this dealership to anyone looking for a vehicle and great service. More

This is an update to my visit to #1 Cochran. I was contacted by a member of management and they agreed that I was overcharged. They were kind enough to refund half of my bill and returned it to I was contacted by a member of management and they agreed that I was overcharged. They were kind enough to refund half of my bill and returned it to my account. I really appreciated that and it goes to show that sometimes you just have to bring your problem to the correct persons attention. More

I took my Chevy HHR into Cochran in Robinson this morning at 7:40 am. My problem was a loss of power steering and erratic shifting. They scanned my high speed modules and cleaned their connectors and applied at 7:40 am. My problem was a loss of power steering and erratic shifting. They scanned my high speed modules and cleaned their connectors and applied dielectric grease to them along with a test drive and called it good. They charged me 538.13 and didn’t even replace a single part. To add insult to injury, they did not warrantee their work. I feel I was price gouged. I would like to see a reduction of my bill or at the very least, a guarantee on their work. More

No good, took 4 calls to get my deposit back, horrible work ethics, management experience was bad work ethics, management experience was bad More

Honest sales staff at Lot #1. Finance department went out of their way to assist with help while waiting on settlement from insurance loss on my previous vehicle. Would highly rec Finance department went out of their way to assist with help while waiting on settlement from insurance loss on my previous vehicle. Would highly recommend this dealership to everyone. Highly satisfied with the vehicle that I purchased. More

Mark was great! !! He didn't try to push the sale. He just answered my questions. Super nice and professional.. !! He didn't try to push the sale. He just answered my questions. Super nice and professional.. More

I scheduled a recall service call and on my arrival I asked to have passenger side back turn signal bulb replaced. He said sure. When another tech came to tell me my car was ready I asked about the light asked to have passenger side back turn signal bulb replaced. He said sure. When another tech came to tell me my car was ready I asked about the light because I knew I would have a charge and he told me he didn’t know anything about the light so he gave me my keys and I left More

I received great care and attention for my purchase of a used pickup from #1 Cochran. Mike took great care of me and was able to work with my busy schedule! used pickup from #1 Cochran. Mike took great care of me and was able to work with my busy schedule! More

Avoid this dealership. The service department is deplorable. Information was falsified on my paperwork. They said an issue was discussed with me, therefore, the service was The service department is deplorable. Information was falsified on my paperwork. They said an issue was discussed with me, therefore, the service was not performed. I had no idea there was an issue until I read the paperwork and confronted the tech who stated that he spoke with me. What a liar! More

I received excellent customer service in the service department at #1 Cochran Buick GMC Robinson. There has never really been a time when I didn't receive excellent customer service. I've been a loyal department at #1 Cochran Buick GMC Robinson. There has never really been a time when I didn't receive excellent customer service. I've been a loyal customer for many years. Everyone I came in contact with was professional and treated me respectfully; and likewise. My car got inspected and needed brakes and a few other things and the van took me to the mall to shop instead of sitting there. The van is a huge convenience to me as I don't have anyone that can pick me up or drop me off. The van driver was very courteous to me also. More