#1 Cochran Buick GMC Robinson
Pittsburgh, PA
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Dave was very helpful. He answered all of our questions (and we had a lot of them). He was patient while we made our decision and worked with us on the price of the car. Should we want to buy another GM (and we had a lot of them). He was patient while we made our decision and worked with us on the price of the car. Should we want to buy another GM car in the future, we would come here first. More
Best dealership I've ever bought a vehicle from, very helpful, not pushy and very friendly! Would recommend them to anyone! Worked with Justin Taylor. helpful, not pushy and very friendly! Would recommend them to anyone! Worked with Justin Taylor. More
This was the worst experience my partner and I have had at a dealership. The salesperson did not work with us and we were never provided any information on our trade in, or anything that would have further at a dealership. The salesperson did not work with us and we were never provided any information on our trade in, or anything that would have furthered our experience. We have purchased 2 vehicles through #1 Cochran in the past 2 years and thought our experience would be the same as previous experiences. This by far was in no comparison. We stopped in to ask about leasing options and purchasing options, the salesperson did not give us any options nor were we even asked if we would had a down payment. Tis was the most odd experience at a dealership as we felt our business was not welcome. The staff was in my opinion rude and did not seem to be interested in selling a vehicle. We will definitely be taking our business elsewhere. It truly is a shame as our past experience with #1 Cochran has been excellent, unfortunately this dealership did not provide the service we have become accustomed to with #1 Cochran. More
After visiting many different dealers, my wife and I found Cochran to be a wonderful place to buy a car. The staff was accommodating and the overall experience was very pleasant. We highly recommend! found Cochran to be a wonderful place to buy a car. The staff was accommodating and the overall experience was very pleasant. We highly recommend! More
I can't thank Pat enough for his patience and allowing me to decide what was best for me. He was not pushy and I truly felt he cared that I made the choice that was right for me. Cochran did everything to to decide what was best for me. He was not pushy and I truly felt he cared that I made the choice that was right for me. Cochran did everything to make sure I was in a vehicle I loved at a price I could afford!! Thank you, Thank you!! More
Went to the dealership to have my Buick rendezvous repaired. From start to finish I had excellent service which I have come to expect from my numerous visits to this auto body repaired. From start to finish I had excellent service which I have come to expect from my numerous visits to this auto body More
Rob Coleman in the GMC service department couldn't have been any more accommodating. I went to the dealership with my 2 small children . They were running behind and it was going to take longer than expect been any more accommodating. I went to the dealership with my 2 small children . They were running behind and it was going to take longer than expected for my oil change. He had me and my children dropped off @ Settler's Ridge while they serviced my yukon XL. Rob took his time explaining to me everything that was done on my car (routine maintenance), walked me out to my car, showed me how to use the computer system, followed by having my car washed! I will definitely be using this dealership for all my service needs. Thank You, Rob!!! More
Purchased a pre owned GMC Acadia from #1 Cochran less than one year ago. During the time that we owned the vehicle (11 months), we have only put on 6,000 miles. When we took the car in for yearly inspe than one year ago. During the time that we owned the vehicle (11 months), we have only put on 6,000 miles. When we took the car in for yearly inspection, we had over $2000 in repairs that were required to pass inspection! This included 4 new tires. I am very disappointed in the pre-owned vehicle that we purchased due to the amount of work that was required less than one year after owning the vehicle. I would never buy a pre-owned vehicle from #1 Cochran again. More
Understanding, Diagnosis, and Resolution all exceptional. Understanding, Diagnosis, and Resolution all exceptional. Splendid experience so giving Don Seaton the highest ratings. I can't speak to the sa Understanding, Diagnosis, and Resolution all exceptional. Splendid experience so giving Don Seaton the highest ratings. I can't speak to the sales side as no experience with them, but dealership servise has come a long way since the 'avoid the dealership for repairs was conventional wisdom.' More
I dropped my car off to have service done on it for the first time. On Monday afternoon I was told that they wanted to keep the car overnight to recreate the problem. The next day in the afternoon I was t first time. On Monday afternoon I was told that they wanted to keep the car overnight to recreate the problem. The next day in the afternoon I was told they could not recreate it and he had his service person take it home that night and drove 60 miles and it would not do it. First I was not advised that my car was going home for someones personal use and 60 miles put on my car is rediculus. Then when I picked up my car the steering wheel was moved and the radio was turned on and station was checked. The garbage from the service was left on my floor in the car also. This is unaccetable and for the first time I go to service this happens. NOT GOOD! More