#1 Cochran Buick GMC Robinson
Pittsburgh, PA
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Sales/Mgmt and Finance Best car buying experience - HANDS DOWN! We came to test drive two vehicles. We passed our soon-to-be Sales Consultant on the way into the lot. We w Best car buying experience - HANDS DOWN! We came to test drive two vehicles. We passed our soon-to-be Sales Consultant on the way into the lot. We walked around for about 15 minutes or so and then were pleasant greeted by Steve Kavros. He first apologized for no one attending us sooner and then came a great sales experience. He was very thorough on each vehicle, carfax, differences, price, warranty, we test drove both and quickly made our informed decision. Next came financing, normally this would be an easy process for most people. Including us several years ago when we purchased a new car, however now we both had life changing accidents and are on permanent disability. Once I explained that this car was possibly going to be my last vehicle that I could drive unassisted.. Steve and the Sales Manager did their magic with Debra. The best words to hear from any sale manager, "Anyone who wants a camero should drive a camero! I was SOOOOOOO excited to hear Debra secured financing! I hugged everyone and haven't stopped smiling YET!!! More
Great Experience I recently bought two cars from Cochran of Robinson. The experience was the best I've had when purchasing a car. Usually a miserable and unpleasant e I recently bought two cars from Cochran of Robinson. The experience was the best I've had when purchasing a car. Usually a miserable and unpleasant experience I would without a doubt return for future purchases. Mike and Luke were extremely helpful finding what I needed and in the budget I needed. I highly recommend this dealership. More
Great Customer Service Went to look at leasing a new vehicle. The sales consultant (JustinTaylor) was more then helpful. He was not pushy and went out of his way to meet our Went to look at leasing a new vehicle. The sales consultant (JustinTaylor) was more then helpful. He was not pushy and went out of his way to meet our needs. Would recommend him to anyone looking for a vehicle. More
Real Owner Review My recent dealings with this dealership can be categorized as outstanding. This has been my third vehicle purchase in the last 7 years, and my first w My recent dealings with this dealership can be categorized as outstanding. This has been my third vehicle purchase in the last 7 years, and my first with #1 Cochran and I must say it was by far the best of my car buying experience. I worked directly with Dave Bissert and Chris De La Torre and they were phenomenal. They were patient with my indecisiveness regarding which exact make and model I wanted, and when I decided on a car that wasn't on their lot, they went out of their way to make sure the exact car with all the features I wanted was brought to the lot for the convenience of my pickup without any extra charge or hassle. When I arrived to actually sign the papers, there was no last minute charges or nickel and diming. It was surreal. For the first time I felt special and taken care of like I was treated how they probably treat their own family members who come to buy vehicles. Most importantly PRICING....the best. They came in as the least expensive for the make and model I chose (14' Subaru Forester XT) of the other dealerships I had spoken to. Both Dave and Chris were knowledgeable and friendly and I truly feel they went above and beyond to give me both the best price on my trade and on the new vehicle itself in order to make a sale. For once I didn't walk away cursing car salesmen under my breath. I will be returning in the future for any other cars I purchase and would refer anyone to come check them out. Simply ask, whats the best sales price, they will respond with a NO BS answer. I love that, tell me straight because I don't have time to him-haw back and forth. Trust me, their bottom line price will make you smile and even when you do research to see what people pay nationally, it will be in line or even better. Great job guys, you made a repeat customer. More
My husband and I are extremely satisfied with the service My husband and I are extremely satisfied with the service we received while buying our new GMC Terrain . Everyone we spoke with was very professi My husband and I are extremely satisfied with the service we received while buying our new GMC Terrain . Everyone we spoke with was very professional and made the buying process convenient and stress free. Even during the very busy Holiday Season, which we really appreciated. There is an excellent team working for Cochran (Robinson) and they should be commended, appreciated, and compensated for their hard work ethic and friendly customer service. We were in a desperate situation with our old vehicle and everyone from Don Seaton, Mike Mamula, Dale Taylor, to Oak Moser couldn't have been more accommodating. Along with various other employees at this establishment. I have been recommending Cochran to friends and family if they are in the market for a new/used vehicle. I look forward to working with the wonderful people at Cochran in the future. More
Needed to sell my vehicle without purchasing another vehicle. Found Cochran using autotrader.com. Submitted online request for price quote for my vehicle. Received quote that was fair and reasonable vehicle. Found Cochran using autotrader.com. Submitted online request for price quote for my vehicle. Received quote that was fair and reasonable but was concerned that once I went to dealer location the price quote wouldn't be honored -this was anything but the case. Cochran was fabulous in this transaction and made it worth the 90 miles I drove from out of state. I had to recschedule my appointment once due to conflicts on my end -no problem, Cochran rolled with these changes. Once at the dealer. Lucas Prisuta handled this transaction. He was professional, organized and prepared for my visit, and I couldn't ask for a better experience and person to handle this transaction. The price quoted was honored without any question. Overall great experience and I would do it again in a flash. More
Eric went out of his way to make sure I got the truck I wanted. He and Oak worked to find incentives and financing so that my payments were where I wanted them. I was very satisfied with the service and wanted. He and Oak worked to find incentives and financing so that my payments were where I wanted them. I was very satisfied with the service and would highly recommend #1 Chochran in Robinson. More
We had a great experience working with Todd at the Lot 1 used car lot at Cochran in Robinson. He was very easy to work with, took the time to tell us what we wanted to know about the car we were looking at, used car lot at Cochran in Robinson. He was very easy to work with, took the time to tell us what we wanted to know about the car we were looking at, and made the final purchase process quick and painless. I have never had an experience with a car dealership go this smoothly. Thanks for making this experience as painless as possible. More
I have purchased vehicles several times during my lifetime from a handful of dealerships. #1 Cochran surpased all of them! Steve Kavros from the Robinson store was amazing! He was kind, understanding lifetime from a handful of dealerships. #1 Cochran surpased all of them! Steve Kavros from the Robinson store was amazing! He was kind, understanding, respectful and above all honest. He is a man of integrity and I will never buy an automobile from anyone else. I highly recommend Steve and the entire team at #1 Cochran. More
Mike found us the car we wanted, and explained in detail how it differed from the one I test drove. It was ready when promised. I was only in Oak's office for 5 minutes - he had everything ready to sign, how it differed from the one I test drove. It was ready when promised. I was only in Oak's office for 5 minutes - he had everything ready to sign, and was organized and efficient. More