
#1 Cochran Buick GMC Robinson
Pittsburgh, PA
Filter Reviews by Keyword
By Type
Showing 377 reviews
Incredible staff. Christy and Noah are top notch! The technician Don who worked on my truck is one of the best GM techs I’ve ever come across! I will be back for all Christy and Noah are top notch! The technician Don who worked on my truck is one of the best GM techs I’ve ever come across! I will be back for all my automotive needs! More
I bought a car on Monday a 2025 in Envista from a salesman on his last day before he retired we completed all the paperwork and I got home the next day I tried to use my remote start and I found out salesman on his last day before he retired we completed all the paperwork and I got home the next day I tried to use my remote start and I found out that it was connected the same exact car that was still on the dealership lot they did the paperwork for my car on the wrong car and nobody including the finance manager caught that mistake I had to come back the next day and they told me that it would be easier to take the plate off the car I just bought put it on the other car so they wouldn't have to mess with the paperwork we did that and I ended up staying there for another hour or so while we tried to get the new car squared away with OnStar and the my Buick app that we just did the previous day on another car the person that helped me on the second day was wonderful his name was Joe Miranda he was awesome but this experience was terrible I can't believe nobody caught this mistake I will not be referring any friends or family to that dealership More
Took my vehicle in for routine maintenance and they immediately began working on it as scheduled and was wrapped up in a reasonable amount of time. They always do a great job. immediately began working on it as scheduled and was wrapped up in a reasonable amount of time. They always do a great job. More
I went in for an oil change and my car was left dirty and despite asking for a coupon it was still over $100. Despite having an appointment the wait was insane and they didn’t run the car through the car was despite asking for a coupon it was still over $100. Despite having an appointment the wait was insane and they didn’t run the car through the car wash. Highly disappointed. More
Gregor was awesome and the service was quick and done right. A tow company hit my vehicle while on their lot. They promptly took care of the damages and got a hold of the tow company to handle it. Great right. A tow company hit my vehicle while on their lot. They promptly took care of the damages and got a hold of the tow company to handle it. Great service More
Very disappointed with the service department! ! Went there Saturday for an oil change and have my breaks checked because the driver side wheel was smoking and have a break burning smell. The serv ! Went there Saturday for an oil change and have my breaks checked because the driver side wheel was smoking and have a break burning smell. The service department said my breaks were perfect and sent me on my way!! I drove to church and my wheel almost caught on fire it was so hot. I couldn’t make it home so I left at Cochran service and I wrote that my brakes were smoking and it could be a stuck caliper and it needs checked!!!! It went down hill from there! They were going to charge me $1558.00 for caliper, rotors and pads! I had my truck towed to another shop and $525.84 later I’m back on the road! This could have been very bad because Cochran was very very negligent diagnosing my vehicle!! I wanted to trade my vehicle in and get a newer version of what I already have but I’m not to happy with Cochran right now!! More