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#1 Cochran Buick GMC Robinson

Pittsburgh, PA

4.0
187 Reviews

5200 Campbells Run Rd

Pittsburgh, PA

15205

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Showing 187 reviews

February 04, 2025

Everyone I met was very friendly and professional. Christy Davis in Service was very understanding and was able to take care of my issues in minutes. A special thank you goes out to Gregor. He assiste More

by HillBurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Davis
Feb 04, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you so much for the kind words! We have shared with our team, and know your praise will be appreciated. It's our pleasure to help- please let us know if you need anything else!

February 04, 2025

Salesman was knowable and very helpful in helping me choose my purchase. Vehicle was presented clean and ready for inspection or test drive. Salesman went over vehicle features in detail. Sale was compl More

by tomcg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Martin salesman , Jason Kascak
Feb 04, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for taking the time to share your wonderful experience with us! It was our pleasure to work with you. We hope you're enjoying your new car!

February 04, 2025

Christy, my svc rep, was very helpful, nice and considerate. I couldn’t be more happy dealing with #1 Cochran’s Service Department. More

by HillBurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Feb 04, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your great experience with our team! We appreciate the kind words. Looking forward to seeing you again!

February 02, 2025

Jon was very helpful and even stayed late to help make sure that I understood my new vehicle. The finance manager was great. It was a stress free and quick process. More

by anardone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon
Feb 03, 2025 -

#1 Cochran Buick GMC Robinson responded

Thanks for sharing your great experience with us! We're happy to help. Please let us know if you need anything else- we hope you're enjoying your new car!

January 30, 2025

Overall the service performed on my vehicle was excellent and completed in a timely manner. Setting up the appointment was also very easy and smooth. The staff was very nice and helpful, providing updates as More

by bmurph650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy, Chris Szuminsky
Jan 30, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your great experience with us! We're glad things went smoothly from start to finish. Please let us know if you need anything else- we hope to work with you again!

January 30, 2025

staff was pleasant to deal with and very knowledgeable & professional. Got a good deal too! More

by Murph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Marinda, finance agent
Jan 30, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your great experience with us! We appreciate you sharing, and hope to work with you again.

January 27, 2025

Went in for an oil change and didn’t expect to pay anything because I pay for the easy care package that includes oil changes. Not once did anyone tell me that this expired. Ended up paying over $100 More

by jakeh71292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for taking the time to bring this to our attention. We apologize for the miscommunication regarding your warranty coverage. If there is anything we can do to reach a resolution, you can email our customer care team at feedback@cochran.com.

January 26, 2025

Excellent customer service, the wait for an oil change was 1 hr 45 mins - which seemed long. More

by hrb824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thank you for sharing your experience with us! We apologize for the delay you experienced, and appreciate your understanding. We hope for the opportunity to serve you in a timely manner in the future.

January 25, 2025

My service visit was taken care of very professionally. Parts had to be ordered, and I will be notified when they are in and schedule another appointment. More

by espostorm
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szuminsky
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

We're happy to help! We look forward to seeing you again soon.

January 25, 2025

They were so kind and helpful. The salesperson went above and beyond to get us the car I wanted. He didn’t hesitate to give it his all and even spent extra time explaining everyt More

by jnagy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrese Hicks
Jan 27, 2025 -

#1 Cochran Buick GMC Robinson responded

Thanks for the glowing review! We're glad to hear you enjoyed working with our team. We appreciate you choosing us, and hope you're enjoying your new car!

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