#1 Cochran Buick GMC Robinson

Noah was very respectful and knowledgeable. He had great communication with me throughout the day. He had great communication with me throughout the day. More

Kind. Thorough. Take my car on time. Finish timely Often wash car too. Nice bathroom Thorough. Take my car on time. Finish timely Often wash car too. Nice bathroom More

I am a loyal customer of Pete Patsilevas and GMC. I have bought and sold 11 vehicles from Pete in the last 5 years. I have bought and sold 11 vehicles from Pete in the last 5 years. More

Worst experience, bought a 2016 Chevy sonic for my daughter in July 2023 check engine light came on in feb 2024 we purchased and extended warranty oil it in for service paid 580$ for a non covered rep daughter in July 2023 check engine light came on in feb 2024 we purchased and extended warranty oil it in for service paid 580$ for a non covered repair within 24 hours light came back in car was misfiring towed it back they installed a timing chain, got car back car was knocking on starting and began leaking oil took the car back they said needed a camshaft got the car back leaking oil took it back said they needed to replace the cam shaft again 7 weeks later said check engine light would stay on due to exhaust leak that it didn’t have going in but we decided we would cut our loses picked it up drove it home on the way check engine light began flashing parked in the drive way and it’s still leaking oil now they keep ignoring me, when I call they say someone will call me back and nobody ever does, the car is in worse shape after they worked on it now than when we took it in the first time, we’ve owned it 12 months they had it 4 months out of the twelve each time making it worse and now are blowing me off. Never go here and I mean EVER! Car had 79,000 when we bought it and 92,000 now they wouldn’t even give us an itemized bill the last time we were there! Said computer was down. More

Overall good experience, salesman was knowledgeable and patient. I'm not a fan of the one price model utilized by Cochran but I do like the vehicle. patient. I'm not a fan of the one price model utilized by Cochran but I do like the vehicle. More

Tyrese was phenomenal, friendly and personable. He beat all other deals that we had. Very impressed as a first time Cochran customer. Had major problems with our car starting on the day of purchase He beat all other deals that we had. Very impressed as a first time Cochran customer. Had major problems with our car starting on the day of purchase but Tyrese remained professional, understanding and empathetic. More

While the service advisor does an adequate job, I do not feel the shop lives up to the stated #1 standard of service. I have returned twice to address "Service Tire Monitoring System (replacement of sensor feel the shop lives up to the stated #1 standard of service. I have returned twice to address "Service Tire Monitoring System (replacement of sensors cost over $700). I returned shortly after to purchase two new tires and rotate the front tires to the rear (over $500). One day later the monitoring system was flashing again. One of the new front tires showed 37Lbs of pressure, the other front tire did not register at all. I followed up on a Wednesday with the service advisor and was asked to call back on Monday. Not receiving a return call, I am forced to register this complaint here. What is needed here is visual prove that the sensors were changed and that those who worked on my vehicle were certified by GM to do so. I expect to have follow up by the company official who is responsible for all of the service departments of the Cochran dealerships. This was the second Buick I've owned, both were purchased in Michigan. If not resolved, it is my intention to visit GM Headquarters. More

Great service at a great price. Thanks to Christy who guided me through the service on my vehicle. Thanks to Christy who guided me through the service on my vehicle. More

Trying to make contact with service department is an endless effort without a call back on several messages left. I am at this point very disheartened with Cochran Buick and AT this point and time will endless effort without a call back on several messages left. I am at this point very disheartened with Cochran Buick and AT this point and time will look elsewhere for service and future purchases. Sorry for this sad but UNSATISFACTORTY response as the Car salesman " Tyrese "was extremally kind and helpful at time of purchase at the Robinson Twp dealership More

I would like to share my experience with this dealership. I was in contact with Eric the sales manager prior to taking a 5 hour regrettable drive to go pick up a potential pick up truck. A day before arrivin I was in contact with Eric the sales manager prior to taking a 5 hour regrettable drive to go pick up a potential pick up truck. A day before arriving I was then in contact with Tyrese from sales and wanted to make sure everything was going to be ready for when I arrived. Upon arrival we found out the truck was used by someone from the dealership for the past two months while being at the dealership. The mileage was not accurate from the online description. Within two months, there was almost 2K miles put on the truck. Ontop of that, the interior and exterior of the truck was filthy. There were crumbs all over and in the cup holder, bird poop all over, and the rims had rash (salt) damage. The tires were not for that truck, they were low profile which is not for an off road truck. This cannot go unnoticed at this dealership. I took a 10 hour total trip with my wife and our pup and had to fill up twice. Not only did I waste my Saturday, time and money, the sales manager Eric shrugged it off and just said sorry. We feel like were deceived and baited to make this drive to get the truck that turned to out to be not the truck as advertised. More