
#1 Cochran Buick GMC Monroeville
Monroeville, PA
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Salesperson, Bill, was friendly, no pushy, knowledgable of cars I looked at. He let me look at my leisure and did not rush me or try to sell me a car I did not want to look at. He was honest and did not i of cars I looked at. He let me look at my leisure and did not rush me or try to sell me a car I did not want to look at. He was honest and did not ignore my daughter who was with me. HE waited while I completed my paperwork. He helped me take care of me rental car so I would not have to make a trip up there the next day. The manager, I think it was the manager, of the preowned car area, was adamant I leave the rental and Bill take care of it. All salespeople were friendly and professional. Everyone was dressed professionally. There were two children there with their parents who were purchasing a car and the staff ws patient with them and even found things to entertain them! More
We had a terrific experience with our recent purchase/lease of a Cadillac SRX at #1 Cochran in Monroeville, PA. It was a pleasurable experience dealing with Loran Hickton and the rest of the sta purchase/lease of a Cadillac SRX at #1 Cochran in Monroeville, PA. It was a pleasurable experience dealing with Loran Hickton and the rest of the staff that day. We were impressed with Loran's level of professionalism, honesty, and knowledge. Although we caught him late in the afternoon on a Saturday, had to test drive a couple of vehicles, and needed to work through some questions to determine which vehicle, if any, would meet our needs, he was patient during the entire process, even though we finished up far past the closing time. He was knowledgable about the other car(s) we were considering as well, so this helped in our decision as we compared features and the pros and cons of each. More
Great experience with # 1 Cochran. I was a little hesitant at first because it is such a large dealership but my family and I were pleasantly surprised. William Beu was our sales consultant and was v hesitant at first because it is such a large dealership but my family and I were pleasantly surprised. William Beu was our sales consultant and was very helpful. He listened and paid close attention to what we were looking for. He was very patient and guided us in the right direction with no pressure to purchase any specific vehicle. I will definitely recommend my family and friends to #1 Cochran and ask for Bill Beu. Thanks for making our car buying experience more enjoyable!! More
Best car buying experience I’ve had in dealing with car salesmen. Jim was very straight forward and no sales pressure. In addition, once I got the car home and found a couple small problems, he had me br salesmen. Jim was very straight forward and no sales pressure. In addition, once I got the car home and found a couple small problems, he had me bring it back and is in the process of fixing them now. More
I was able to look at and consider several different models/variations of the vehicle we were interested in. The salesman, Richard Brozack, was extremely helpful and considerate to our needs. models/variations of the vehicle we were interested in. The salesman, Richard Brozack, was extremely helpful and considerate to our needs. More
The service on my Saab 9-3 was satisfactory, but that is about the only thing that was. Those who I talked to were very unfriendly and the prices are just ridiculous. $199 for a new battery and $144 for a about the only thing that was. Those who I talked to were very unfriendly and the prices are just ridiculous. $199 for a new battery and $144 for a Crankshaft Position Sensor? A simple Google search revealed that I far overpaid for both items. I only did so because my car was no functional and had to be towed to #1 Cochran. $369 for the labor too? I know the old saying that you will always overpay for service at a dealership, but this is over the line. Another note, no paper floor mats must have been put down because the floor mats were extremely dirty from mud. While I am happy to back up and running, I would certainly have chosen somewhere else for service if given the chance. More
Have always been given good service and care. Sales people have always been frendly and met my needs for the type of car I was looking to purchase. people have always been frendly and met my needs for the type of car I was looking to purchase. More
Bill was so awesome in every aspect of my experience. He knew so much about all of the cars that I was interested in and really found the perfect one for me! I am SOOO happy with my new car!! knew so much about all of the cars that I was interested in and really found the perfect one for me! I am SOOO happy with my new car!! More
I had a great experience at #1 Cochran in Monroeville. My salesman Rick Bauer did an exceptional job in assisting me find a used car that got me the most value for the money. He stayed in touch with me t My salesman Rick Bauer did an exceptional job in assisting me find a used car that got me the most value for the money. He stayed in touch with me to let me know what vehicles were availabe until the one I purchased finally arrived. Bill Heffelfinger and Larry Dowd also worked with me and both couldn't have been nicer to work with. They all went the extra mile to help me out. More