#1 Cochran Buick GMC Monroeville

Kenyetta Jones is a family friend who was instrumental in the initial lease of my mom's 2008 Pontiac G-6 and her subsequent "buy out". I purchased my "beloved" 2007 Pontiac Vibe from him. He is a true accent the initial lease of my mom's 2008 Pontiac G-6 and her subsequent "buy out". I purchased my "beloved" 2007 Pontiac Vibe from him. He is a true accent to #1 Cochran. Kenyetta knows his stuff and really works to guarantee his customer's satisfaction. A pleasure doing business with him. Deb Tyler More

I went to the used car department with hopes of purchasing a car within my means. Jim Powers made that happen, He was able to stick within my budget and show me cars that he thought i would like. purchasing a car within my means. Jim Powers made that happen, He was able to stick within my budget and show me cars that he thought i would like. I did find a car and are completely satisfied with my purchase. After having a small issue with my car after purchase Jim Powers went above and beyond to help me. he told me to call him anytime , any hour and that is what I did and within an hour help had arrived for me. If it wasn't for Jim Powers I would have been stuck. More

Right off the bat, our salesperson was very friendly and easy-going. We only came in to look at just a few cars but we felt he would've showed us each car on the lot if we asked him too. There was no pressu easy-going. We only came in to look at just a few cars but we felt he would've showed us each car on the lot if we asked him too. There was no pressure from anyone and they pretty much bent over backwards to please us. So we walked away with a car and the team helped make my 1st time car-buying experience a success! More

Richard Brozack and Michael Rotz at #1 Cochran in Monreoville have made the transition from leasing an H3 to purchasing the vehicle one of the greatest experiences in my life. The pruchase was a n Monreoville have made the transition from leasing an H3 to purchasing the vehicle one of the greatest experiences in my life. The pruchase was a nerve racking ordeal for me, but Richards guidance and support thru the process made it seem effortless. Michael went out of his way to secure financing for me. Their job performance was way above my expectations. Any concerns or questions I had were immediately addressed and dealt with. Any obstacles I had to overcome were dealt with by Richard and Michael without delay. The professional demeanor, courtesy and kindness were a constant. I came to #1 Cochran in 2008 because of Richards willingness to work with me then, and today I could not be more greatful to have made that connection. A few days ago I realized that Richard and Michael at #1 Cochran in Monroeville have made it possible for me to purchase my very 1st vehicle on my own, EVER, at age 50! WOW!!! I live almost 5 hours from the dealership today and there is no question in my mind that the customer service, friendly atmosphere, support and preciseness my vehicle is dealt with, is worth the drive. I am a lifetime customer. Annette Musselman Richard and Michael, THANK YOU for all you have done for me in purchasing my dream car! I love my Hummer. More

My wife was treated well when initially test driving vehicles on her own. Our salesperson was a very nice gentlemen and would recommend Tom to others. Because we were time constrained upon delivery, vehicles on her own. Our salesperson was a very nice gentlemen and would recommend Tom to others. Because we were time constrained upon delivery, he made arrangements with my wife to go back and receive additional information on our new vehicle. I can't give a "great" price to "any" dealership. Not when you are dropping nearly 50k on a new vehicle. xxxx, my first house was only 77k. None-the-less our price was good. More

WE HAVE BEEN WORKING WITH TIM FOR 3 YEARS. WE CALL AND TELL HIM WHAT WE ARE INTERESTED IN AND HE BRINGS THE VEHICLES TO OUR BUSINESS TO LOOK AT. NO PRESSURE. EVERYTHING KEPT SIMPLE. TELL HIM WHAT WE ARE INTERESTED IN AND HE BRINGS THE VEHICLES TO OUR BUSINESS TO LOOK AT. NO PRESSURE. EVERYTHING KEPT SIMPLE. More

This was my first time actually placing an order for a new car. The anticipation and anxiety waiting for it to come in was excruciating, and I contacted Tom more often than I probably needed to. We also new car. The anticipation and anxiety waiting for it to come in was excruciating, and I contacted Tom more often than I probably needed to. We also did a courtesy trade (a friend of mine purchased my car, instead of trading it in) and we were able to complete the transfer of that car and the purchase of my car in one smooth transaction. Tom was very patient with my impatience. Highly recommended! Matt More

A big thumbs up goes out to Rich for going above and beyond his duty. He went out of his way to correct an issue for me. beyond his duty. He went out of his way to correct an issue for me. More

Lee was great and made the car buying expierence easy! He took his time with us and had everything ready when we came in to pick up teh car. He took his time with us and had everything ready when we came in to pick up teh car. More

I had went to another dealership (Biondi-Lincoln/Mercury I had went to another dealership (Biondi-Lincoln/Mercury in Monroeville) before I came to #1 Cochran. The service was terrible. I had wanted a ce I had went to another dealership (Biondi-Lincoln/Mercury in Monroeville) before I came to #1 Cochran. The service was terrible. I had wanted a certain car but with my credit I had to get a cheaper car and a certain one was being pushed on us that my husband didn't like. We were approved on Friday July 22nd and was told I would get a call to come in on Saturday the 23rd which I never received. On Saturday I had to call several times to find out when I should come in to sign the papers for the vehicle I was approved for. I talked to the finance person at 10am and she informed me I could come in to sign the papers, put the $1000 down, even though I would not be picking up the car until August first, since that is when I start my new job. I arrived at the dealership around 10:30 to 10:45 and I was informed by the finance person the vehicle was being sold to another couple because they could take the car right then and there. Needless to say I was stunned!! The car had been sold right from under me and my husband. I have never ever been to a dealership where the service was so poor, lack of communication and a downright I don't car attitude where-as if my business wasn't good enough for them! Then the salesman had the nerve to say, "I'll give you a call on August 2nd to see if you still need a car." -I WILL NEVER do business with that dealership again, and WILL tell my friends, family, associates, co-workers and every stranger I meet to NEVER go there! Right after, we left and headed down the street to #1Cochran. We walked in, told the salesman Bob Shaw all about our horrible experience minutes before, and, we told him we didn't have great credit. So he said let's see what we can do for you, we can help you out. We gave what information we had, headed home to get all the info we had gathered from the day before and let Warren Babish see what he could do for us. We were treated with respect, told upfront what the banks and what #1 Cochran could do for us. We were fed hotdogs, Pepsi, and popcorn, since we had made a day of trying to get another vehicle we were famished. I can't tell you how much I appreciate Bob Shaw, Warren Babish and your dealership. We were given a chance to build our credit back up, we received a better interest rate, a better vehicle-all around and we left with our 2007 Dodge Caravan that day instead of having to wait until the first of August. This experience has left me and my husband very pleased with having choose your dealership, I WILL be recommending your car company to friends and family and also to anyone with an ear to hear. Thank You for all that you have done for us. Sincerely, Richard and Kellye Hilty More