
#1 Cochran Buick GMC Monroeville
Monroeville, PA
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Dropped car off they told me about an hour and a half got back it was all ready to go. Very nice staff. I am very happy with the service department at this point. back it was all ready to go. Very nice staff. I am very happy with the service department at this point. More
I had the best experience at this dealership. I would reccomend this dealership to my friends and family. I will buy another vehicle from.this dealership. reccomend this dealership to my friends and family. I will buy another vehicle from.this dealership. More
JAMES THOMAS IS VERY NICE TO DEAL WITH WHEN IT COMES TO SPEAKING REGARDING THE CAR SERVICE NEEDED TO FIX MY VEHICLE. ONCE IN THE SHOP IT IS COMPLETED IN A TIMELY MANNER. SPEAKING REGARDING THE CAR SERVICE NEEDED TO FIX MY VEHICLE. ONCE IN THE SHOP IT IS COMPLETED IN A TIMELY MANNER. More
It is very nice to find that the employees of #1 Cochran value the customer above the dollar. I will buy all of my cars from this dealership. Thanks guys! value the customer above the dollar. I will buy all of my cars from this dealership. Thanks guys! More
Brand new Cadillac CTS V. Bought 3 months ago, 2700 miles. The car was taken in for it's first oil change and was left overnight. The car was left outside overnight in a hail storm and is now ruined. miles. The car was taken in for it's first oil change and was left overnight. The car was left outside overnight in a hail storm and is now ruined. There is damage to the roof, hood, trunk, and body of the car. I was told there was nothing the dealership could/would do and to call my insurance. It is extremely hard to have nice things when people are neglectful and do not have respect for others possessions Greg Meyer More
Car was towed in due to security lock issue. I drained the battery trying to reset the system according to the instruction manual. Called 24 hour Roadside assistance. They towed the car to Cochran on the battery trying to reset the system according to the instruction manual. Called 24 hour Roadside assistance. They towed the car to Cochran on Sunday. No one called on Monday by noon. I had to make 4 calls to individuals to find out about my car. Finally got a call from Ed around 4 pm. They did not even check the security system as to why this failed. Recharged battery. I picked up the car and now the air conditioning was not working. Called Gary Rosenberger and taking car back in on Friday 8/3. I will see if this is appropriately handled before I decide to switch dealers More
I feel that the people I worked with went beyond what they had to do to financially make my new car affordable. Also everything was very well explained to me including the additional things that is offe they had to do to financially make my new car affordable. Also everything was very well explained to me including the additional things that is offered when you buy the car. Everyone was very friendly and kind. I really appreciate everything that was done for me and I just want to say Thank you. More
Great and friendly serivce from salesperson. answered all questions without being too pushy or annoying. would gladly consider returning to this location in the future questions without being too pushy or annoying. would gladly consider returning to this location in the future More
I was looking for a car to purchase and Bob Shaw made the process easy and stress free! He was beyond friendly and knowledgeable! I did not feel pressured at all! I will recommend him to anyone I know loo process easy and stress free! He was beyond friendly and knowledgeable! I did not feel pressured at all! I will recommend him to anyone I know lookin for a new car! He was great and #1 Cochran was great too! More