#1 Cochran Buick GMC Monroeville

I did not purchase my Yukon at this dealer but going home from work the serpentine belt broke causing me to lose my steering and the battery indicator to come on. I was luckily only a half mile from this dea from work the serpentine belt broke causing me to lose my steering and the battery indicator to come on. I was luckily only a half mile from this dealer and was able to get intotheir lot. It was after 6:00 PM and there was only service reps there at the time. The rep took my information quickly and told me that he could not promise it would be donethe next day because of thework load. The next day, I called at 4:00 PM to see if they had a chance to at least look at it. I was told that they were working on it and that they would call me in about 30 minutes. They called back as stated and told me it was done. They did look at other possible issues and only mentioned one that I was already aware of but they did not push the issue. The price was competitive. All in all I was happy with the service I received. The only problem I had with the whole experience was they asked me for my advisor when I called and I had not been given that information whenI turned the car in. This was a little troubling on the call at first. More

I came in to get recall service on my 09CTS and drove home a new 2012CTS. My experience was obviously very pleasant. I only have one complaint and thats with Cadillac. It doesn't nmake sense that my frie home a new 2012CTS. My experience was obviously very pleasant. I only have one complaint and thats with Cadillac. It doesn't nmake sense that my friend is able to play music via flash drive in a Hundai and you must buy the premium sound system in a Cadillac to be compatible. Cadillac's solution is to buy an MP3 player to interface the car's radio. unthinkable for a Caddy. Please pass this on to GM. Otherwise, Your facilities and personell,especially Loren were very impressive. Don Dezzutti More

Very pleased with the dealership and especially Vince Palmieri. He was very patient, answered all questions no matter how "dumb" they were. No sales pressure. We looked at several models and Vince was ve Palmieri. He was very patient, answered all questions no matter how "dumb" they were. No sales pressure. We looked at several models and Vince was very concerned we were getting what we actually wanted. He "worked" the deal many ways until he came upon a deal that we could afford and live with. I have already recommended your dealership to several of our friends. Great Job!! Keep it up!! More

it was quite pleasant for this service schedule. Not only the efficient and speedy service, but also the friendliness of the employees. It also provides free wi-fi and resting area while waiting. the efficient and speedy service, but also the friendliness of the employees. It also provides free wi-fi and resting area while waiting. More

From the first greeting, to the handshake when I was getting ready to leave, it was probably the first time for me when buying a car, that there was absolutly no pressure from the sales department to bu getting ready to leave, it was probably the first time for me when buying a car, that there was absolutly no pressure from the sales department to buy. Dave Perryman was a pleasure to work with. He was very professional and knowledgable about the car I was buying. It was just very pleasurable to do business with this dealership. More

The service department greeted me in my car, showed me to a comfortable waiting room, then offered shuttle service to and from a local shopping area. Everyone was extremely friendly and it was the first has a comfortable waiting room, then offered shuttle service to and from a local shopping area. Everyone was extremely friendly and it was the first hassle free service experience I've ever had! More

I took my peowned chevy astro van into #1 Cochran 11-22-2011 @ 8am. My vehicle had a HVAC problem Ed Hickman took my information and within 2 minutes my vehicle was in the shop !By 08:25 Ed found me 11-22-2011 @ 8am. My vehicle had a HVAC problem Ed Hickman took my information and within 2 minutes my vehicle was in the shop !By 08:25 Ed found me and told me what the problem was and how long it would take to fix. At approx 09:40 I was pulling out with my Van. I'm sorry I do not know who did the work on my vehicle but thank him/her for me please. Ed gave OUTSTANDING SERVICE ! I WILL BE BACK BECAUSE OF Ed ! Take care of him PLEASE. To all at #1 Cochran have a blessed Thanksgiving. More

After several months of searching for a new vehicle to purchase, I finally found a dealership that would work with me. My husband and I do not have the best credit due to the fact that he fell ill severa purchase, I finally found a dealership that would work with me. My husband and I do not have the best credit due to the fact that he fell ill several years before and lost his job. Because of our credit being subpar, I was getting the run around by everyone. Finally, as a last resort, I called Cochran. Warren Babish and Kenyetta Jones were fabulous! They were great to work with, very personalbe. Believe me, thats alot coming from me. I would highly recommend this dealership. More

Jimmy Powers helped with what I was looking for and took a personal interest in my satisfaction. I would recommend Jimmy to anyone looking for a hassle free car shopping experience. a personal interest in my satisfaction. I would recommend Jimmy to anyone looking for a hassle free car shopping experience. More