
#1 Cochran Buick GMC Monroeville
Monroeville, PA
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We have always had a good experience with John Salmon in the service department. He always keeps us updated on the progress of my repairs and makes sure I get a rental from Enterprise. We have a problem wit the service department. He always keeps us updated on the progress of my repairs and makes sure I get a rental from Enterprise. We have a problem with a lot of breakdowns with my VTI transmission in a 2004 Saturn Vue AWD and he understands our frustration. He explains everything to us in detail and does his best to return our vehicle in a timely manner. Thank You Very Much for all the help you have given us. John and Elaine Dzubay More
This is our third vehicle purchase from #1 Cochran and each experience keeps getting better and better. We purchased a Cadillac SRX from Loran Hickton. We couldn't have asked for a better salesperson to each experience keeps getting better and better. We purchased a Cadillac SRX from Loran Hickton. We couldn't have asked for a better salesperson to work with. He was informative, personable and patient. We never felt like we were being "sold" a vehicle. We felt that he was working with us to get the best option for our needs. I would highly recommend Loran to any family or friends. It was a delight! More
Vince gave sold me a great car. He knows the cars well. However there was some mis-communication between the other dealerships which proved to be a hassle. Some cars I believed to be still available howeve However there was some mis-communication between the other dealerships which proved to be a hassle. Some cars I believed to be still available however they were sold. More
I was extremely pleased with Cochran due to the professionalism of their alternative credit department. I was turned down at one other large dealership in Pittsburgh (really dismissed out of hand b professionalism of their alternative credit department. I was turned down at one other large dealership in Pittsburgh (really dismissed out of hand by Kenny Ross), however at Cochran the credit department went to great efforts to obtain my financing. Mr. Babish circulated my loan in round one and no one picked it up. He then advised me to raise the downpayment and hold off until he could reach out to a banker in Houston that he had a good relationship with. And while this was all going on he personally went to the South Hills dealership to take possession of the car that I was looking to buy and took it off the market until he could secure my financing, which he did within two weeks. Simply incredible service....having had a Cochran experience it is easy to understand their success....I highly recommend this dealership to anyone purchasing an automobile. More
Great car, great experience. Vince was pleasant, helpful and very knowledgeable. The dealership and all others we spoke with were great as well. We've bought from Cochran before and will continue in the fut and very knowledgeable. The dealership and all others we spoke with were great as well. We've bought from Cochran before and will continue in the future. More
This was our best car-buying experience ever. Bill was extremely patient and really took the time to help us find the best car for our needs. There was absolutely no pressure, which was a change from some extremely patient and really took the time to help us find the best car for our needs. There was absolutely no pressure, which was a change from some of the other dealerships we visited. In the end, we got a terrific deal on a used car and a great price on our trade-in. It worked out exactly as we had hoped. Everyone at #1 Cochran was great, and I would definitely recommend other people to the dealership and tell them to ask for Bill Beu. For others who take their time to make big decisions and want a great deal, this is the place to go. More
Loren was attentive and very accommodating throughout the buying process. He was not pushy and made the entire experience pleasurable. We will definitely be coming back to Cochran because of Loren. buying process. He was not pushy and made the entire experience pleasurable. We will definitely be coming back to Cochran because of Loren. More
Took my Hummer H3 in for check engine light. Heard back within a few hours that I needed major engine work. They rescheduled my vehicle while they ordered the part. Walked in dropped of my vehicle, hoppe within a few hours that I needed major engine work. They rescheduled my vehicle while they ordered the part. Walked in dropped of my vehicle, hopped in my loaner(Cadillac!!) and they had my h3 back in a day. GM covered under warranty. Mr. Thomas was a pleasure to deal with, no hassle, very friendly. Will be having all service work done here from now on. More
After stopping at a number of dealerships it was a pleasure to meet and deal with Loran Hickton. Loran was very professional and was very knowledgeable about the 2012 SRX. He was also willing to do wh pleasure to meet and deal with Loran Hickton. Loran was very professional and was very knowledgeable about the 2012 SRX. He was also willing to do whatever it took to ensure my satisfaction. I would recommend Loran and the Cochran dealership to everyone. Thank you. More
Darla and Ed helped in every way possible. They told me exactly what was wrong and how long it would take to be ready. When we left the dealership with the car we had to go back due to another issue with exactly what was wrong and how long it would take to be ready. When we left the dealership with the car we had to go back due to another issue with the car. They gave me a rental with no issue and repaired the new problem. I appreciate all that they did for me. I will return any time i need to. More