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#1 Cochran Buick GMC Monroeville
Monroeville, PA
809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 810 reviews
August 09, 2012
I came in for service, they were courteous and helpful, very willing to do whatever to resolve your problems in a professional manner. Always seem to be in a good mood. very willing to do whatever to resolve your problems in a professional manner. Always seem to be in a good mood. More
by albring
Employees Worked With
John Marasco
August 07, 2012
Darla always provides friendly and helpful service. With short notice she was able to fit us into the next day's schedule. Service like that is what brings us back! short notice she was able to fit us into the next day's schedule. Service like that is what brings us back! More
by pedwards2
Employees Worked With
Darla Hill, John Marasco
August 06, 2012
I spoke to a gentleman name Andrew of Monroeville GMC. He gave me the phone number to roadside assistant and made a reservation for my tire to be look at the next day as they were towing my car that day. I w gave me the phone number to roadside assistant and made a reservation for my tire to be look at the next day as they were towing my car that day. I was at work when all of this took place. My brother who was off work that day stay at the house and waited for my Terrain to get towed. I had a slow leak and wanted it to be check before I moved it. Once GMC would look at it I know that they would be honest and fair and telling me the details. They was. Excellent service with a smile I must say when I told my wife that everything is good. Nikko did a good job the next day of taking care of me.Kudos to the GMC team. --Royal More
by rharvard
Employees Worked With
John Marasco
August 06, 2012
Dropped car off they told me about an hour and a half got back it was all ready to go. Very nice staff. I am very happy with the service department at this point. back it was all ready to go. Very nice staff. I am very happy with the service department at this point. More
by janinevio
Employees Worked With
John Marasco
August 05, 2012
I had the best experience at this dealership. I would reccomend this dealership to my friends and family. I will buy another vehicle from.this dealership. reccomend this dealership to my friends and family. I will buy another vehicle from.this dealership. More
by hollyr420
Employees Worked With
Jason Smail, Shawn Smail
August 04, 2012
JAMES THOMAS IS VERY NICE TO DEAL WITH WHEN IT COMES TO SPEAKING REGARDING THE CAR SERVICE NEEDED TO FIX MY VEHICLE. ONCE IN THE SHOP IT IS COMPLETED IN A TIMELY MANNER. SPEAKING REGARDING THE CAR SERVICE NEEDED TO FIX MY VEHICLE. ONCE IN THE SHOP IT IS COMPLETED IN A TIMELY MANNER. More
by TLZRN46
August 02, 2012
Brand new Cadillac CTS V. Bought 3 months ago, 2700 miles. The car was taken in for it's first oil change and was left overnight. The car was left outside overnight in a hail storm and is now ruined. miles. The car was taken in for it's first oil change and was left overnight. The car was left outside overnight in a hail storm and is now ruined. There is damage to the roof, hood, trunk, and body of the car. I was told there was nothing the dealership could/would do and to call my insurance. It is extremely hard to have nice things when people are neglectful and do not have respect for others possessions Greg Meyer More
by GregJMeyer
Employees Worked With
James (service)
August 02, 2012
Car was towed in due to security lock issue. I drained the battery trying to reset the system according to the instruction manual. Called 24 hour Roadside assistance. They towed the car to Cochran on the battery trying to reset the system according to the instruction manual. Called 24 hour Roadside assistance. They towed the car to Cochran on Sunday. No one called on Monday by noon. I had to make 4 calls to individuals to find out about my car. Finally got a call from Ed around 4 pm. They did not even check the security system as to why this failed. Recharged battery. I picked up the car and now the air conditioning was not working. Called Gary Rosenberger and taking car back in on Friday 8/3. I will see if this is appropriately handled before I decide to switch dealers More
by triffer
Employees Worked With
John Marasco
August 02, 2012
It is very nice to find that the employees of #1 Cochran value the customer above the dollar. I will buy all of my cars from this dealership. Thanks guys! value the customer above the dollar. I will buy all of my cars from this dealership. Thanks guys! More
by tjbouch
Employees Worked With
John Marasco
July 29, 2012
I feel that the people I worked with went beyond what they had to do to financially make my new car affordable. Also everything was very well explained to me including the additional things that is offe they had to do to financially make my new car affordable. Also everything was very well explained to me including the additional things that is offered when you buy the car. Everyone was very friendly and kind. I really appreciate everything that was done for me and I just want to say Thank you. More
by robert39
Employees Worked With
Randy Irwin
