#1 Cochran Buick GMC Monroeville

The experience at Cochran was a great car buying experience. The paperwork and selling portion was handled by Donna Dunnivan. She was extremely pleasant person was constantly making sure my wife and experience. The paperwork and selling portion was handled by Donna Dunnivan. She was extremely pleasant person was constantly making sure my wife and I were comfortable and understood everything. Chuck Yeager was very upfront about the questions I was asking about the quote and re-did it with some different options that I was considering. All of this was done within 5 mins of closing and we felt no pressure in fact I forgot that it was that late they walked out the door that night not too long after we did GREAT CUSTOMER SERVICE. J.T. was also great and enjoyable to talk to and explained all details. Extremely pleasant person very knowledgeable on policies and cost and leasing in general. More

This was our first visit to #1 Cochran and our salesman was great! After finding the car online we went to the dealership to take a test drive. Richard was extremely friendly and informative without bein was great! After finding the car online we went to the dealership to take a test drive. Richard was extremely friendly and informative without being pushy! We were happy with the deal and love our new car!! More

No pressure, straight forward and easy to deal with. Everyone we spoke with was friendly and attentive. I don't usually like dealing with car salesman but Dave was an exception to the stereotypical sale Everyone we spoke with was friendly and attentive. I don't usually like dealing with car salesman but Dave was an exception to the stereotypical salesman. Great job. More

We purchased a 2011 CTS from salesman Lee Plimpton. Buying a car does not bring pleasant thoughts to the mind of my husband and I, but our recent experience at Cochran so far has been uniquely differen Buying a car does not bring pleasant thoughts to the mind of my husband and I, but our recent experience at Cochran so far has been uniquely different in a very positive way. More

My experience at #1 Cochran was delightful! I felt like a priority right from the start. Everyone there was very helpful and polite.. I appreciate the hard work and dedication they provided.. Rick Bauer was priority right from the start. Everyone there was very helpful and polite.. I appreciate the hard work and dedication they provided.. Rick Bauer was absolutely wonderful! He made me feel at ease the entire time! Thank you for that Rick, because at times I was a little anxious and nervous !! As we all know this can be a tidious process, but at the end of the day I have a great new car ! A job well done I'd say! Kudos to you all! You all deserve a raise! :) More

My experience with #1 Cochran prior to this new car purchase has been strictly with their service department, which has always been excellent. The salesman I worked with, Dave Galanty, was excellent. purchase has been strictly with their service department, which has always been excellent. The salesman I worked with, Dave Galanty, was excellent. He was extremely helpful, but not overbearing, he made suggestions, but didn’t talk down to me, definitely someone you should talk to if you are buying a new car from Cochran. I am usually pretty knowledgeable about the vehicle’s features, and at many dealerships they try to show you some of the features or even explain things wrong, this did not happen at Cochran. I explained that I knew how to use most of the features and if I had a question I would ask, Dave was really respectful of the fact that I was familiar with a lot of the vehicle’s features. I would not hesitate to return for a new or certified used car purchase in the future! More

I was taken care of immediately when I arrived for my appointment. Mr. James Thomas was friendly, courteous and efficient. I would recommend this service department to anyone. appointment. Mr. James Thomas was friendly, courteous and efficient. I would recommend this service department to anyone. More

Ryan was very professional and informative. He called me with prices and let me know about some concerns he had with my car. He was able to fix some of my issues at no cost to me but as part of customer ca with prices and let me know about some concerns he had with my car. He was able to fix some of my issues at no cost to me but as part of customer care. And was able to fix another problem for a lesser price (which I really appreciated!) He was friendly and seemed to be very good at his job! More

William Beu made this process very pleasant. He was very helpful and respectful of my goals. I would highly recommend him to anyone as well as the sales manager, and F&I manager at #1 Cochran Subaru!!! helpful and respectful of my goals. I would highly recommend him to anyone as well as the sales manager, and F&I manager at #1 Cochran Subaru!!! More