
#1 Cochran Buick GMC Monroeville
Monroeville, PA
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I have give a Ken a good rating because he went out of his way for us. He brought the car from the Monroeville dealership within hours of me calling. He drove to the Robinson dealer near our home. He was his way for us. He brought the car from the Monroeville dealership within hours of me calling. He drove to the Robinson dealer near our home. He was very friendly and helpfull. More
Pretty good experience. Kept informed by salesperson, Jim Powers. However, the finance person that took payment check did not introduce himself. Believe he may have been stressed out. Very busy dealer Jim Powers. However, the finance person that took payment check did not introduce himself. Believe he may have been stressed out. Very busy dealership. In the past, when I purchased a car from other dealerships, someone would go over the highlights of the car. This was a pre-owned car. Maybe that is only done when new cars are purchased. A tire was slit on car and salesperson took care of it right away. Was assured that new tire would be ordered and I would be notified when tire came in. My overall experience was good. I would definitely recommend #1 Cochran to any one in the market to purchase a car. More
Very friendly. Clearly explained what needed to be done and the cost. Provided recommendations for future maintenance concerns. Very efficient with servicing being completed sooner than anticipated. Cle and the cost. Provided recommendations for future maintenance concerns. Very efficient with servicing being completed sooner than anticipated. Clean, pleasant area for waiting. More
very friendly and professional. i was told a wait of 1.5 hrs and that was exactly how long it was. everything that was done was explained,best service i ever had and will continue to come here. hrs and that was exactly how long it was. everything that was done was explained,best service i ever had and will continue to come here. More
We were very happy with our experience at #1 Cochran Monroeville. We drove over an hour to your dealership because of your commercial,and it was worth the trip. Our salesman was very friendly and helpf Monroeville. We drove over an hour to your dealership because of your commercial,and it was worth the trip. Our salesman was very friendly and helpful. We love our new car and definitely plan on recommending you to others. More
I have been a customer of #1 Cochran Monroeville for many years, purchased 3 cars there over these years and have always had them serviced there. The employees are friendly, helpful and I have been satisfie years, purchased 3 cars there over these years and have always had them serviced there. The employees are friendly, helpful and I have been satisfied. More
Had two cars in for service. 2009 Saturn for warranty work and 2004 Saturn for state inspection. Service consultants kept us informed of progress on both cars. They were both very positive i9n attitude. work and 2004 Saturn for state inspection. Service consultants kept us informed of progress on both cars. They were both very positive i9n attitude. Work was well done. Took longer than expected for the inspection since parts had to be brought in from Robinson. Price of tires for inspected vehicle seemed to be high . More
We absolutely love our new GMC Serria crew cab, the extra room inside is fantastic! Our salesman Vince was fast and efficient as well the finance department! The short drive from Morgantown was worth it! We room inside is fantastic! Our salesman Vince was fast and efficient as well the finance department! The short drive from Morgantown was worth it! We will definitely be visiting #1 Cochran again and referring our family and friends! Thank you again to the crew at #1 Cochran!!! More
I've always had great experiences with Cochran. I get appointments that are convenient for me and the work is done in a professional manner. I always trust their advice. appointments that are convenient for me and the work is done in a professional manner. I always trust their advice. More
This was my 1st encounter with Cochran service, and it was a far better experience than BMW of Monroeville. Sure, it helped that everything was covered under warranty, but didn't know that until the en was a far better experience than BMW of Monroeville. Sure, it helped that everything was covered under warranty, but didn't know that until the end. From start to finish they (Craig in service specifically) were very professional, polite, and considerate of my time - making my time there as short as possible. They were also quite accommodating to my hectic schedule as far as picking my car back up. I have enough problems in my life - thanks for making my car problem not a problem. More