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#1 Cochran Buick GMC Monroeville

Overview Reviews (699) Inventory (229)

#1 Cochran Buick GMC Monroeville

Name: #1 Cochran Buick GMC Monroeville
Address: 4520 William Penn Highway, Monroeville, PA, 15146, US
Telephone: (412) 357-4558
Rating: 4.8

4.8

699 Reviews

4520 William Penn Highway, Monroeville, Pennsylvania 15146

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Sales: (412) 357-4558

Service: (412) 357-4559

Parts: (412) 357-4560

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#1 Cochran Buick GMC Monroeville

Monroeville, PA

Overview

Reviews

Vehicles

4.8

699 Reviews

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4520 William Penn Highway

Monroeville, PA

15146

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4.8

699 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (699) Inventory (229)

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Sales: (412) 357-4558

Service: (412) 357-4559

Parts: (412) 357-4560

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Showing 699 reviews

February 21, 2025

SERVICE VISIT

The staff is always friendly; the service is great. I trust them to take care of my vehicles. I trust them to take care of my vehicles. More

by mfinoli

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Bryan Downs

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Feb 22, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for making us your service home! We look forward to serving you again.

February 20, 2025

SALES VISIT - USED

Jennifer from special finance helped me get the vehicle that I wanted. I am very grateful. vehicle that I wanted. I am very grateful. More

by Relle

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Jennifer , Larry Dowd, Erik Antonucci

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Feb 20, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help- we hope you're enjoying your new car!

February 20, 2025

SALES VISIT - USED

The sales people were very helpful and nice to work with,were satisfied with the people there with,were satisfied with the people there More

by Bow

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Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Steve Philips👍

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Feb 20, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for the great review! It's our pleasure to help. We hope to see you again!

February 19, 2025

SERVICE VISIT

Service was great and professional! They performed the work in a timely fashion and provided excellent service. They performed the work in a timely fashion and provided excellent service. More

by Pittsburgh

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Bryan Downs

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Feb 20, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road with the service you need! We hope for the opportunity to work with you again.

February 18, 2025

SERVICE VISIT

Good that I can drop off car at night ! no problem getting appointment !service guy was good no problem getting appointment !service guy was good More

by Rlahbeatty

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Aaron, Bryan Downs

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Feb 19, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to provide convenient service! Please let us know if you need anything else- we hope to see you again.

February 17, 2025

SERVICE VISIT

I was told I had to have 2 light fixtures replaced because the bulbs were burned out and couldn’t be replaced… I was quoted $233.74 for my 3rd brake light, ( I removed the bulb the dealer said wasn because the bulbs were burned out and couldn’t be replaced… I was quoted $233.74 for my 3rd brake light, ( I removed the bulb the dealer said wasn’t able to be replaced and I got a GM replacement for $1.59 and changed it myself in a parking lot in 3 minutes with no knowledge or experience)! My fog light bulb was quoted at $421.57! (I got a GM replacement bulb for $18.45 and I changed it myself in 4 minutes with no experience)! I was lied to, to my face at the dealership stating that the bulbs can NOT be replaced and the dealerships up charge was to be roughly 600%! This is BORDERLINE CRIMINAL! I was deliberately, falsely informed in an attempt to over charge me more than 300%, even after parts and labor costs and charges! Your dealership is quickly becoming part of the problem with our economy and nobody is to blame for this but YOU, Cochran! The prices and deliberate lies need to be policed and regulated by YOU. This is 100% your responsibility to be better than this and definitely your responsibility to not screw the struggling small business owners, which are your LOCAL citizen neighbors! This is how you lose return vehicle buyers and lose word of mouth recommendations. More

by Vince

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Aaron Stokes

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February 17, 2025

SERVICE VISIT

Quick service at a reasonable price for a dealership. Good communication from the mechanic. Only step missing is they should wash the car after the appointment. Many other dealerships perform this servic Good communication from the mechanic. Only step missing is they should wash the car after the appointment. Many other dealerships perform this service which is nice. More

by Howie

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Barry Zulisky, Bryan Downs

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Feb 17, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your experience with us! We apologize that you did not receive a car wash during your visit. Please stop by any time at your convenience so that we can get that taken care of for you. We hope for another opportunity to serve you in the future!

February 16, 2025

SALES VISIT - USED

Very courteous and professional people service was through and fast made my purchase easy without any effort through and fast made my purchase easy without any effort More

by Rabernardini

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Bryan Downs

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Feb 17, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help you find the perfect vehicle! Thank you for choosing to work with us. Enjoy your new ride!

February 16, 2025

SALES VISIT - NEW

I work at this dealership, I am very familiar with the process. I am satisfied process. I am satisfied More

by Jmano25938

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Lucas anderson, Dale Taylor, Logan Crise

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Feb 17, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for the great review! :)

February 15, 2025

SERVICE VISIT

The service advisors have always been outstanding - making sure any questions are answered and maintaining communication of status of vehicle making sure any questions are answered and maintaining communication of status of vehicle More

by mavanhorn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Bryan Downs

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Feb 17, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Thank you for your continued loyalty- we look forward to serving you again.

#1 Cochran Buick GMC Monroeville

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