#1 Cochran Buick GMC Monroeville

I took my GMC in for an oil change & service. I was called before the car was done and asked if I wanted a tire rotation. I understnad the idea of upselling but I had just rotated my tires 2 days befor called before the car was done and asked if I wanted a tire rotation. I understnad the idea of upselling but I had just rotated my tires 2 days before. When i recieved the call about the tire rotation I was told the exact opposite specs on the tire tread wear. I asked Darla to check with with the tech and was told thathe must have had my car mixed up with another...?? More

Very satisfied with the overall experience. Shawn and Paul were very helpful. JT was fantastic. Love my new car! I went to Cochran because they are a Monroeville Chamber member and Dirk is on the board Paul were very helpful. JT was fantastic. Love my new car! I went to Cochran because they are a Monroeville Chamber member and Dirk is on the board of directors. More

Bought the car from Vince Palmieri. Actually bought two from him on the same day for my twin girls. He is great - a good people person. One car was in an accident and Troy Knight wrote the estimate and c from him on the same day for my twin girls. He is great - a good people person. One car was in an accident and Troy Knight wrote the estimate and couldn't have been nicer and more professional. Mr . Rosenberger set up the appointment and sent a reminder. Thanks to all for all you do. I'll be back. More

My car was due for inspection so I called for an appointment and got one within three days. Darla greeted me and I told her I would be be waiting in the Cafe. Enjoyed free coffee while I waited. D appointment and got one within three days. Darla greeted me and I told her I would be be waiting in the Cafe. Enjoyed free coffee while I waited. Darla was courteous, friendly and a pleasure to do business with. More

My drivers side car window stopped working. James helped me to make sure that the work was covered under my warranty. He was very helpful and very nice. I love Cochrans service department. They are nice and me to make sure that the work was covered under my warranty. He was very helpful and very nice. I love Cochrans service department. They are nice and get the work done quickly and always do a good job. More

Everything was timely and taken care of as expected. I went in this time only for my inspections, but my appointment was still handled in a timely manner while I waited in the customer area and had some o went in this time only for my inspections, but my appointment was still handled in a timely manner while I waited in the customer area and had some of their free coffee :) More

CTS was in for the auto butler service as well as an oil change and tire rotation. I do not remember the name of the service associate that took care of me, but he is a robust, extremely courteous black man change and tire rotation. I do not remember the name of the service associate that took care of me, but he is a robust, extremely courteous black man and should get a super raise for the fantastic service that he provided to me and probably all of his other customers More

Developed a minor engine problem with a recently purchased used car. Arrived at the dealership late in the day without an appointment. Problem was promptly corrected. I was on my way within 1 hou purchased used car. Arrived at the dealership late in the day without an appointment. Problem was promptly corrected. I was on my way within 1 hour. More

I was greeted by name. Prompt, couteous, and efficient service. I always feel comfortable and welcome. Internet access allows me to do some work projects while I am waiting. Thank you for the great ser service. I always feel comfortable and welcome. Internet access allows me to do some work projects while I am waiting. Thank you for the great service. More