#1 Cochran Buick GMC Monroeville
Monroeville, PA
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Vince had the car ready for me to test drive. He explained everything slowly and clearly for me. (My hearing is not very good) He then took all the time I needed to familiarize me with the car. Vinc explained everything slowly and clearly for me. (My hearing is not very good) He then took all the time I needed to familiarize me with the car. Vince is great. This is my second car that I bought from Vince He is always a pleasure to work with.JT was also outstanding in the business office. He made it go very smoothly for me and walked me through all the paperwork. These guys are the absolute best! More
i had a 97 cadillac deville that had broke down and was towed to theservice department. when i stopped to talk to mr. james, a very efficient and knowledgeable man, hehad informed me it would cost more to towed to theservice department. when i stopped to talk to mr. james, a very efficient and knowledgeable man, hehad informed me it would cost more to fix than the vehicle was worth. on my way out, a 2006 cadillac cts caught my eye with a great price. i stopped and was just looking at the car when loran hickton approached me. i told him that i was just looking and he suggested that we take a quick ride. at no time did loran pressure me, which immediayely put me at ease. returning from a nice ride in the beautiful car, i had noticed a 2007 cadillac sts4. he imediately retrieved the keys and we took a second lap in te xxx. i had a previous appointment to attend and loran suggested that i come back, instead i simpily left my information and went to theappoinment. when i returned, loran had informed me that he was able to reach a mutually agreeable solution. he introduced me to warren babish wo was able to secure my loan, no small feat with asubpar credit rating. at no time did i feel like i was actually buying a car. every salesperson in the area was polite and offered drinks or simple conversation. after signing all te required documents, loran took me out to my new car and showed me all the features and even helped move all my belongings from my old vehicle to my new one. with a very personable sales staff and a very knowledgeable service staff, i will never look to another dealer for any of my automotive needs. i really feel as if i was talking with friends instead of a car salesman. thaks guys for the over the top experience, it was unbelievable. More
Vince and Chuck were very professional and knowlegeable about the products on hand. We had talked about the different types of vehicles in the same class as the Acadia and Vince was able to show us why th about the products on hand. We had talked about the different types of vehicles in the same class as the Acadia and Vince was able to show us why the Adadia was the best choose for us. We had concidered the Nissan crossover and Vince had good information about the size and room differences. The Nissan would have been too small for our needs. This is not the first vehicle that Beth and I have purchased from #1 Cochran and I am sure this will not be the last. I look forward to seeing James in service when the Acadia is due for service. More
They are #1 Cochran because they hire #1 people like Loran Hickton! Buying a new car has always been a 'bumpy road' for us, but Loran 'paved the road' and we are happy motoring in our 2011 LaCrosse CXL. Loran Hickton! Buying a new car has always been a 'bumpy road' for us, but Loran 'paved the road' and we are happy motoring in our 2011 LaCrosse CXL. This is our 6th Buick and the best experience that we have had with a new car dealer. If you are looking for professionalism, patience and someone you can trust; it's #1 Cochran and #1 Loran Hickton! Thank You!!! More
Loran Hickton was our salesman and he made the whole Loran Hickton was our salesman and he made the whole process of buying our car a positive expercence.Our car was serviced yesterday and looks brand Loran Hickton was our salesman and he made the whole process of buying our car a positive expercence.Our car was serviced yesterday and looks brand new.Great sales people and a great car make our family happy. Loran Hickton goes the extra mile and we appreciate it. He even brought our car to us after it was serviced.Our xxx is really nice and we are still getting used to not having a key!! James Thomas in service is also a great employee. He remembers his customers and always has a smile on his face.He also goes the extra mile for his customers. With Loran and James on your team how could you not be 1# Cochran!! We will always buy from Cochran as long as as they employ such great employees! Thank You, MaryAnn and Chuck Anderson 111 Verlinden Dr. Monroeville, PA 15146 More
Mike mitolo was very helpful and friendly in finding both cars and went out of state to bring them to me. I would recommend this to family and friends. both cars and went out of state to bring them to me. I would recommend this to family and friends. More
The reason I would recommend this dealership is that they were very fair in their pricing on the vehicle I bought and the price for my vehicle. I was also pleased with the speed in which they got things don were very fair in their pricing on the vehicle I bought and the price for my vehicle. I was also pleased with the speed in which they got things done and the friendliness of everyone I came in contact with. More
Tim Wills was extremely helpful and did a wonderful job at meeting all of my needs when searching for a new car! I've had my Altima for nearly a year now and I LOVE it! Thanks Tim!!! at meeting all of my needs when searching for a new car! I've had my Altima for nearly a year now and I LOVE it! Thanks Tim!!! More
My wife and I purchased a 2011 GMC Acadia on May 2nd and the vehicle was not on the lot. We knew that it may be a few days until the vehicle arrived however, it did not arrive until two weeks later. The sal the vehicle was not on the lot. We knew that it may be a few days until the vehicle arrived however, it did not arrive until two weeks later. The sales manager, Mike Mitolo took control of this issue and delivered us a similiar vehicle to the one we purchased so that we would have a vehicle to use until our vehicle arrived. Mike kept us update on the delivery date status and threw in several accessories to make up for the inconvience of the unexpected late delivery. Mike also had our vehicle delivered to our home so that we did not have to be inconvenienced and make another trip to the dealership. Mike and his dealership made the purchase of our vehicle a pleasurable one and we love our new Acadia. More
Bob Sopchak was friendly, personable, as well as professional in his dealings with my wife and me during our recent purchase. He took time to explain the procedure with the paperwork and ushered us professional in his dealings with my wife and me during our recent purchase. He took time to explain the procedure with the paperwork and ushered us through the entire process. When paperwork was finished he also spent much time in getting my wife acquainted with the vehicle. We appreciate his thoroughness and look forward to dealing with him in the future. DWK-JCK More