#1 Cochran Buick GMC Monroeville

Normally I work with Darla Hill she is great. But this thip was fine also with no problems. As far as recommending this dealership I would definitly say no as far as purchasing a car. I have tried a few t thip was fine also with no problems. As far as recommending this dealership I would definitly say no as far as purchasing a car. I have tried a few times and have been very dissatisfied. More

service appointment was great, timely and professionally performed and the Enterprise rental staff were also great. Erica was extremely helpful. it ie always a pleasure to have my car serviced at Cochran. performed and the Enterprise rental staff were also great. Erica was extremely helpful. it ie always a pleasure to have my car serviced at Cochran. Thank you More

Straightforward, and easy to work with. Vehicle was better than advertised, same day service and Vernon waited until it was convenient on my end to arrive. better than advertised, same day service and Vernon waited until it was convenient on my end to arrive. More

David Galanty was FANTASTIC!! I am glad I purchased my car here! I visited two other dealerships and by far these guys got my business! Keep up the great work!! car here! I visited two other dealerships and by far these guys got my business! Keep up the great work!! More

I worked with Chuck Yeager, Robert Frey and Shadd Murphy on the purchase of a 2013 Escalade and the sale of a 2006 Lincoln Navigator. This team was knowledgeable, friendly, efficient and responsive. I got on the purchase of a 2013 Escalade and the sale of a 2006 Lincoln Navigator. This team was knowledgeable, friendly, efficient and responsive. I got the best deal from Cochran relative to other dealers and great service in the process. Mike C. More

I was not planning to buy a car, only to look and get a price for comparison, but, I found the sales person to be very helpful, he was very straight forward, and helped me to get to a deal that was exactly price for comparison, but, I found the sales person to be very helpful, he was very straight forward, and helped me to get to a deal that was exactly what I was looking for. Because the new car was at another dealer's lot and the snow, it took most of the day to trade cars and complete the purchase, but, Shawn was very helpful and supportive. Thanks! More

I would like to thank John Marasco and James Thomas for helping me with my issue on my 2011 Gmc Sierra. John not only offered to resolve the problem with my tires,but went above and beyond to make sure I w helping me with my issue on my 2011 Gmc Sierra. John not only offered to resolve the problem with my tires,but went above and beyond to make sure I was satified. I have and will always buy and use 1Cochran of Monroeville. Thanks Mike B. More

I made an appointment via the internet for the Saturday before Christmas to look at/test drive a 2006 Cadillac When I arrived, the person I was to look for was not there but Dave Rocco took great care of before Christmas to look at/test drive a 2006 Cadillac When I arrived, the person I was to look for was not there but Dave Rocco took great care of me. The car was also not there. Instead of asking me to come back later or next week, they actually called the customer who had it as a loaner while his was being repaired and asked him to bring it back so I could test drive it. And he did! They did not waste that time while they waited, though. They started my credit application and did a valuation on my trade in so that process would be streamlined. Once I drove the car (which was amazing) and knew I wanted it, it didn't take too long to get everything finished. I was there longer than I expected but the whole staff did everything they could to make sure I was comfortable and not lonely. I found out today that the gentleman who kept popping into the office I was in to chat was the general manager, Chuck Yeager. Dave Rocco was very personable and honest. He gave me no unrealistic expectations regarding the new to me car or my trade. Even though I may have alarmed him somewhat during the test drive as I wanted to see how well the car accelerated, he took it all in stride. The car I bought was a bit more than I had intended to spend, but the quality and obvious care taken with the maintenance as well as the interior and exterior condition made it easy for me to commit to the extra cost. Mike Rotz was amazing with the finance process and got me a far better rate of interest than I expected. I have dealt with Cochran before (my 2003 that I traded in was purchased there new) as have other family members, and I had more confidence in them because of that going in. They validated that confidence 100% yesterday. I went in hating to be considering a used car, and walked out, keys in hand, with a far better car than I ever thought I would be able to buy. My only quibble is that the email communications were pretty bad. I was sent nonsensical boilerplate emails and my appointment was not honored in the way I expected. But that is not the fault of any of the on-site staff or anyone I had to deal with when I was there to purchase the car. I will not hesitate to recommend Cochran Monroeville to friends and family looking for a new or used vehicle. More