#1 Cochran Buick GMC Monroeville

I was taken care of immediately when I arrived for my appointment. Mr. James Thomas was friendly, courteous and efficient. I would recommend this service department to anyone. appointment. Mr. James Thomas was friendly, courteous and efficient. I would recommend this service department to anyone. More

Ryan was very professional and informative. He called me with prices and let me know about some concerns he had with my car. He was able to fix some of my issues at no cost to me but as part of customer ca with prices and let me know about some concerns he had with my car. He was able to fix some of my issues at no cost to me but as part of customer care. And was able to fix another problem for a lesser price (which I really appreciated!) He was friendly and seemed to be very good at his job! More

William Beu made this process very pleasant. He was very helpful and respectful of my goals. I would highly recommend him to anyone as well as the sales manager, and F&I manager at #1 Cochran Subaru!!! helpful and respectful of my goals. I would highly recommend him to anyone as well as the sales manager, and F&I manager at #1 Cochran Subaru!!! More

1) Customer Service. could of used an update on the car from service work done, then onto Car Butler. 2) Quality of Work. EVERY 6 months in for Car Butler AND EVERY 6 months something major has to be re from service work done, then onto Car Butler. 2) Quality of Work. EVERY 6 months in for Car Butler AND EVERY 6 months something major has to be replaced on the front of the car. 3) Friendliness. Got a few calls from Chris on the progress of the car & if I wantd to UP-GRADE to a detail job on inside of car.. 4) Overall Experience. Can't wait for the next 6 month experience. 5) Price.. Car Butler{semi-detail}job, free.. Front-end of the car $50.oo (only because of $50 deductable warrenty) otherwise $100s. Scary when the warrenty ends.. More

The #1 says it all! If your looking for a great dealership with great employees, then #1 Cochran is the decal that you want to wear proudly on the back of your car! No tricks, no gimmicks, just sim dealership with great employees, then #1 Cochran is the decal that you want to wear proudly on the back of your car! No tricks, no gimmicks, just simple friendly service with the best quality in the industry. Loran is an excellent salesman. Talking with Loran was no different than talking to a friend that I've known for years. He's very knowledgeable, friendly, and not at all pushy. The best cars at the best prices = #1 Cochran Monroeville!! More

This was my first car buying experience and I had done some shopping around and looked at another dealership and at another car, but was not thrilled with my experience nor the price of the vehicle. I fo some shopping around and looked at another dealership and at another car, but was not thrilled with my experience nor the price of the vehicle. I found myself on later that same day and found a really great deal on a used 2011 Chevy Malibu at #1 Cochran Monroeville. I decided to take a short ride up to see the car and try to get some finance questions answered. When I arrived I walked into the Certified Pre-Owned Building and was greeted kindly by Bob, coincidentally my name is Bob also. Bob asked what had brought me in and I showed him the print out of the Malibu and he promptly got the keys took me to the car and began letting me see the car. We then took a test drive in which Bob answered all my question and never made me feel as though he was trying to sell me the car unlike my test drive earlier at another dealership. When we got back from the test drive we went inside and began running some numbers and he gave me a rough idea of what the monthly payments would be. I asked to fill out a credit app, but unfortunately could not get a final answer, by then the banks were closed. Bob informed me he would contact me the next day with all the finance information and he came through. The financing was excellent and had Bob hold the car. Sure enough when I went to do the paper work and get the car on Friday, it was a breeze. I sat with Larry and he worked through all the paper work in about 25 minutes after which I met up with Bob and he proceeded to turn the keys over to me. Overall a great experience far exceeded what I expected given my experience at the previous dealership. More

i bought a car because: 1--they explained all i bought a car because: 1--they explained all options 2--they treated me like a golden customer. 3--on the i bought a car because: 1--they explained all options 2--they treated me like a golden customer. 3--on their own, they added perks to deal. 4--they did not pressure me. 5--and i developed a high level of trust in them. 6--sales attending me were professional in every way. 7--all of the best adjectives are applicable to this dealership from the owner down. More

My service consultant Ed Hickman was very helpful and friendly. He got me in and out quickly. For that I was very greatful, It made my day! friendly. He got me in and out quickly. For that I was very greatful, It made my day! More

want to say the sales people (rich)was very much informed about the cts that we just purchased (2012 cts ) alot of ifo. great sense of humor, him and chuck... the reason for this review is because rich treat about the cts that we just purchased (2012 cts ) alot of ifo. great sense of humor, him and chuck... the reason for this review is because rich treated us with a lot of respect. they proved that they wanted our business and made the right deal.. they looked for every dollar they could take off to make the price right..thank for your time... More

Great customer service willing to help with getting me in the kind of vehicle I wanted. Very professional, exceeded my expectations. would recommend Kenyatta as a sales man and #1 cochran. the kind of vehicle I wanted. Very professional, exceeded my expectations. would recommend Kenyatta as a sales man and #1 cochran. More