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#1 Cochran Buick GMC Monroeville

Monroeville, PA

4.7
555 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 555 reviews

March 19, 2012

We absolutely love our new GMC Serria crew cab, the extra room inside is fantastic! Our salesman Vince was fast and efficient as well the finance department! The short drive from Morgantown was worth it! We More

by JenPatrickWV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Palmieri
March 19, 2012

I've always had great experiences with Cochran. I get appointments that are convenient for me and the work is done in a professional manner. I always trust their advice. More

by wyeckel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Dallas
March 19, 2012

This was my 1st encounter with Cochran service, and it was a far better experience than BMW of Monroeville. Sure, it helped that everything was covered under warranty, but didn't know that until the en More

by msg144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig from service, John Marasco
March 19, 2012

Went there because I didn't like the cs I was getting at the dealership that I purchased the car from, so I came here and it was NOT any better. It was a strain for John to ask his boss to do "Goodwill" ser More

by cbfye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Salmon, John Salmon
Mar 28, 2012 -

#1 Cochran Buick GMC Monroeville responded

Dear Ms. Fye, We understand the frustration you feel if you believe you weren't treated well. For this, we sincerely apologize. We value our customers and if there are particular cases when we may be in the position to "goodwill" a service, we will certainly address it. We cannot guarantee that any particular service can be completed free of charge, but again, we are always willing to consider each customer's circumstance. Thank you for understanding.

March 15, 2012

The experience at Cochran was a great car buying experience. The paperwork and selling portion was handled by Donna Dunnivan. She was extremely pleasant person was constantly making sure my wife and More

by GSmith23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Dunnivan, Jim Thompkins, Chuck Yeager, James Tompkins
March 13, 2012

This was our first visit to #1 Cochran and our salesman was great! After finding the car online we went to the dealership to take a test drive. Richard was extremely friendly and informative without bein More

by Kim Aston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Brozack, Richard Brozack
March 08, 2012

No pressure, straight forward and easy to deal with. Everyone we spoke with was friendly and attentive. I don't usually like dealing with car salesman but Dave was an exception to the stereotypical sale More

by baw15613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
March 07, 2012

We purchased a 2011 CTS from salesman Lee Plimpton. Buying a car does not bring pleasant thoughts to the mind of my husband and I, but our recent experience at Cochran so far has been uniquely differen More

by CTS owners
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Plimpton, Lee Plimpton
March 06, 2012

My experience at #1 Cochran was delightful! I felt like a priority right from the start. Everyone there was very helpful and polite.. I appreciate the hard work and dedication they provided.. Rick Bauer was More

by Classi_Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bauer , Rick Bauer
March 05, 2012

My experience with #1 Cochran prior to this new car purchase has been strictly with their service department, which has always been excellent. The salesman I worked with, Dave Galanty, was excellent. More

by theteacher1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Galanty
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