#1 Cochran Buick GMC Monroeville

Only "complaint" if any is the waiting area was a bit chilly. Other than that, no complaints AT ALL. Everything was efficient and smooth and the price was reasonable. Great service as usual! a bit chilly. Other than that, no complaints AT ALL. Everything was efficient and smooth and the price was reasonable. Great service as usual! More

I purchased a vehicle at Cochran Subaru in 2009. My husband and I were looking for a vehicle with a towing package, so when went to Cochran GMC to look at the Canyon. We test drove a Sierra as well and husband and I were looking for a vehicle with a towing package, so when went to Cochran GMC to look at the Canyon. We test drove a Sierra as well and felt that it would do the job better than a smaller truck. We got a GREAT deal on the Sierra and Shawn went above and beyond to make sure that we were again, satisfied Cochran customers. Thanks Shawn and the #1 Cochran Team! More

The people are always friendly and very helpful. I would name the people above, I just can't remember all the names. All the people in the service dept. and the sales people to. They make you feel like you name the people above, I just can't remember all the names. All the people in the service dept. and the sales people to. They make you feel like your part of the family. They really care. More

service was good...however the oil service reminder was not set back to 100%. John left me a message that my truck was done but no time that he would be there to go over things with me. when got there Da not set back to 100%. John left me a message that my truck was done but no time that he would be there to go over things with me. when got there Darla was the only one there and was swamped so therefore i had to wait and she really couldnt explain anything that was done other than the oil change. More

Vince was very thorough which made me feel at home knowing I wasn't left on my own to figure things out. What a nice change from other dealerships I've visited. But even more important, to me, is that knowing I wasn't left on my own to figure things out. What a nice change from other dealerships I've visited. But even more important, to me, is that everyone at Cochran seems to know what they're doing!My transaction was handled very efficiently and I even got picked up after dropping my old car off at the Toyota place. More

All requested services were provided in a timely and high quality manner. Mr Thomas provided excellent customer service and makes customers feel their business is appreciated. Very satisfied with the quality quality manner. Mr Thomas provided excellent customer service and makes customers feel their business is appreciated. Very satisfied with the quality of th loaner car provided More

Prompt friendly service. Shuttle service to work. John knows me when i arrive and why i am there process quick in and out of check in knows me when i arrive and why i am there process quick in and out of check in More

Rob's willingness to work with me to obtain the car I wanted was outstanding. He was willing to listen to what I wanted in a car to what I was looking for in the two trade in's I had. I felt no pressure wanted was outstanding. He was willing to listen to what I wanted in a car to what I was looking for in the two trade in's I had. I felt no pressure only cooperation. I was very satisfied with the results and drove home a new Cadillac. More

I apolgize that I do not remember the name of the gentleman that greeted me on arrival. Experience was great. Used the free wifi, used my coupon and everything was done quickly as always. Staff ar gentleman that greeted me on arrival. Experience was great. Used the free wifi, used my coupon and everything was done quickly as always. Staff are always friendly and treat me well. I especially like the coupons. ;>) More