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#1 Cochran Buick GMC Monroeville

Monroeville, PA

4.7
555 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 555 reviews

March 30, 2012

It was a great experience. Very friendly people. Work was done quickly and done well. They checked my whole car out and gave me a report which was very helpful. More

by jps456
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marasco
March 30, 2012

We made our first trip to #1 Cochran in Monroeville, PA 3 years ago and dealt with Vince Palmieri. Having not bought that many new vehicles in the past, we were told by others to be firm and stand our groun More

by suber24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Palmieri, Vince Palmieri
March 29, 2012

We are a 1-car family and only have service appts for certain problems during the week is difficult. Would be nice if a loner program was available, or Saturday appts for such services.. Also, some sor More

by kristymarcinko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla, John Marasco
March 27, 2012

I have give a Ken a good rating because he went out of his way for us. He brought the car from the Monroeville dealership within hours of me calling. He drove to the Robinson dealer near our home. He was More

by demfam1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenyetta Jones
March 26, 2012

Pretty good experience. Kept informed by salesperson, Jim Powers. However, the finance person that took payment check did not introduce himself. Believe he may have been stressed out. Very busy dealer More

by Aurelia Gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Powers
March 25, 2012

Very friendly. Clearly explained what needed to be done and the cost. Provided recommendations for future maintenance concerns. Very efficient with servicing being completed sooner than anticipated. Cle More

by serafinip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marasco
March 24, 2012

very friendly and professional. i was told a wait of 1.5 hrs and that was exactly how long it was. everything that was done was explained,best service i ever had and will continue to come here. More

by rbroad1041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marasco
March 24, 2012

We were very happy with our experience at #1 Cochran Monroeville. We drove over an hour to your dealership because of your commercial,and it was worth the trip. Our salesman was very friendly and helpf More

by ljksjk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Irwin
March 23, 2012

I have been a customer of #1 Cochran Monroeville for many years, purchased 3 cars there over these years and have always had them serviced there. The employees are friendly, helpful and I have been satisfie More

by Jill Peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marasco
March 21, 2012

Had two cars in for service. 2009 Saturn for warranty work and 2004 Saturn for state inspection. Service consultants kept us informed of progress on both cars. They were both very positive i9n attitude. More

by hhrosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Decenzo & John Salmon, John Salmon
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