#1 Cochran Buick GMC Monroeville

Every time I go to #1 Cohchran I am treated very well by my service advisor. He greets me and expeditiously takes care of my needs always with a big smile on his face! I drive 45 mins out if the way to go t my service advisor. He greets me and expeditiously takes care of my needs always with a big smile on his face! I drive 45 mins out if the way to go to this dealership because I am treated as a valued customer. It is always a pleasure!!! Keep up the great work :) More

We went to a local dealership and wasn't treated well, they really jerked us around. We never owned a GMC before and we have always seen Cochran's advertisement but never really consider going there. I ca they really jerked us around. We never owned a GMC before and we have always seen Cochran's advertisement but never really consider going there. I can't remember ever buying a car where they made it a pleasent experience. I did a lot of my own research so that was a big plus for me and also them and i think they work very hard to make them what they are a # 1 dealership. I wouldn't have problem at all telling other people to go there and check them out. More

My wife and I found the dealership staff to be courteous and professional. We were treated with respect and they were extremely helpful. We highly recommend the dealership. and professional. We were treated with respect and they were extremely helpful. We highly recommend the dealership. More

I had a very pleasant experience working w/ Bill Beu. He helped to get me into my dream car! I would recommend him & #1 Cochran to my family & friends. Thank you helped to get me into my dream car! I would recommend him & #1 Cochran to my family & friends. Thank you More

My wife and I have been buying Cadillacs from Donna Dunnivan for many years. Donna is an exceptional salesperson. Our service has been handled by James Thomas; this is an individual who goes above and Dunnivan for many years. Donna is an exceptional salesperson. Our service has been handled by James Thomas; this is an individual who goes above and beyond the call every single time. I run my own Corporation and I wish I could find 10 just like him. We will continue to do business with number one Cochran because of the follow-up service that we receive when ever we have a problem. It is very important to us that this dealership comes to our home picks up our cars; leaves us a loaner; fixes our vehicles; and then returns them in better condition than when they left! No questions asked!!! If there was a better place to buy a car we would be doing it there; ------- but there isn't!!!! Bob Jones More

The service technician was throuogh in explaining what needed to be done. He kept me informed of the waiting time. He also talked with my husband on the phone to explain the addtional work being done. needed to be done. He kept me informed of the waiting time. He also talked with my husband on the phone to explain the addtional work being done. More

Vernon was wonderful to work and he was very informative. He was very friendly and professional. He answered all our questions. I would recommened highly recommened him. He was very friendly and professional. He answered all our questions. I would recommened highly recommened him. More

Our 2002 Silhouette minivan was inspected on March 26th. Both front sway bar links were replaced because the upper bushings were severely rotted. They also did a multi-point inspection, rotated the tires an Both front sway bar links were replaced because the upper bushings were severely rotted. They also did a multi-point inspection, rotated the tires and checked the tire condition. The state inspection and emissions inspection were completed. We were also advised that the vehicle is approaching the point of diminishing returns--in other words when things go wrong it will not be worth putting much money in this 10 year old vehicle with 160,000 miles on the odometer. We believe this is a very honest assessment of our vehicle's condition. It has been serviced (except for a couple of times when we were on extended vacations in Florida) by #1 Cochran from whom we purchased the vehicle new. Cochran also did some minor collision repair on this vehicle. We have been very pleased with all of our contacts with Cochran and with the service that we have received. We also have a 2011 GMC Terrain purchased from Cochran. We believe that #1Cochran and its employees are very competent, honest and fair. I would recommend #1Cochran to anyone. More

Sales was very knowledgeable about both product and services and supplied comprehensive answers to questions asked. All options/terms were disclosed up front and a thorough demonstration was given bef services and supplied comprehensive answers to questions asked. All options/terms were disclosed up front and a thorough demonstration was given before leaving with the car. The experience was smooth and painless ;) More

They are thorough and complete. James Thomas is always willing to answer any questions. Every staff person I have had contact with has always been friendly and never abrupt or too busy to answer any ques willing to answer any questions. Every staff person I have had contact with has always been friendly and never abrupt or too busy to answer any question. They are efficient as I always wait for my vehicle but I have never had to wait for hours. Depending the service the most I have waited for my car one and half hours. The waiting area is conducive for reading or just relaxing. The area also provides connection for laptop computer if needed. James Thomas always makes me feel that he is looking for my best interest not to sell service I do not need. More