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#1 Cochran Buick GMC Monroeville
Monroeville, PA
564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 564 reviews
August 02, 2012
It is very nice to find that the employees of #1 Cochran value the customer above the dollar. I will buy all of my cars from this dealership. Thanks guys! value the customer above the dollar. I will buy all of my cars from this dealership. Thanks guys! More
by tjbouch
Employees Worked With
John Marasco
August 02, 2012
Brand new Cadillac CTS V. Bought 3 months ago, 2700 miles. The car was taken in for it's first oil change and was left overnight. The car was left outside overnight in a hail storm and is now ruined. miles. The car was taken in for it's first oil change and was left overnight. The car was left outside overnight in a hail storm and is now ruined. There is damage to the roof, hood, trunk, and body of the car. I was told there was nothing the dealership could/would do and to call my insurance. It is extremely hard to have nice things when people are neglectful and do not have respect for others possessions Greg Meyer More
by GregJMeyer
Employees Worked With
James (service)
August 02, 2012
Car was towed in due to security lock issue. I drained the battery trying to reset the system according to the instruction manual. Called 24 hour Roadside assistance. They towed the car to Cochran on the battery trying to reset the system according to the instruction manual. Called 24 hour Roadside assistance. They towed the car to Cochran on Sunday. No one called on Monday by noon. I had to make 4 calls to individuals to find out about my car. Finally got a call from Ed around 4 pm. They did not even check the security system as to why this failed. Recharged battery. I picked up the car and now the air conditioning was not working. Called Gary Rosenberger and taking car back in on Friday 8/3. I will see if this is appropriately handled before I decide to switch dealers More
by triffer
Employees Worked With
John Marasco
July 29, 2012
I feel that the people I worked with went beyond what they had to do to financially make my new car affordable. Also everything was very well explained to me including the additional things that is offe they had to do to financially make my new car affordable. Also everything was very well explained to me including the additional things that is offered when you buy the car. Everyone was very friendly and kind. I really appreciate everything that was done for me and I just want to say Thank you. More
by robert39
Employees Worked With
Randy Irwin
July 28, 2012
Great and friendly serivce from salesperson. answered all questions without being too pushy or annoying. would gladly consider returning to this location in the future questions without being too pushy or annoying. would gladly consider returning to this location in the future More
by dxb5011
Employees Worked With
Randy Irwin
July 27, 2012
I was looking for a car to purchase and Bob Shaw made the process easy and stress free! He was beyond friendly and knowledgeable! I did not feel pressured at all! I will recommend him to anyone I know loo process easy and stress free! He was beyond friendly and knowledgeable! I did not feel pressured at all! I will recommend him to anyone I know lookin for a new car! He was great and #1 Cochran was great too! More
by Nsticca
Employees Worked With
Bob Shaw , Bob Shaw
July 26, 2012
Lee Plimpton sold me my car. He has been great. Someone named Rich gave me a plate mount. He was so sweet, Nikko made my appointment for me and Ed checked me in and out after service in 30 short minutes. T named Rich gave me a plate mount. He was so sweet, Nikko made my appointment for me and Ed checked me in and out after service in 30 short minutes. The plate was drilled and added perfectly to my front grill. Great service. I love my new Caddilac. Thanks Cochran! More
by cynthiakingphd
Employees Worked With
Lee Plimpton
July 26, 2012
I never have a problem getting an appointment. My only complaint was there was an e-mail that was presented that we would get $15.00 off our first oil change but that did not happen. complaint was there was an e-mail that was presented that we would get $15.00 off our first oil change but that did not happen. More
by judybowser
Employees Worked With
John Marasco
July 24, 2012
Fast oil change! Friendly people staff. Everyone kept me updated on the progress of my vehicle, even asked if I wanted the tires rotated. Thanks for quick great service! updated on the progress of my vehicle, even asked if I wanted the tires rotated. Thanks for quick great service! More
by theteacher1
Employees Worked With
John Marasco
