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#1 Cochran Buick GMC Monroeville

Monroeville, PA

4.7
558 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 558 reviews

September 20, 2012

I had some issues with getting my car serviced. They have been resolved. There were problems but now they are resolved. The work done on the car was good. Diagnosis was not ideal. More

by timfarley
Price
Recommend Dealer
No
Employees Worked With
John Salmon
Sep 26, 2012 -

#1 Cochran Buick GMC Monroeville responded

Mr. Farley, We sincerely thank you for giving us the opportunity to make things right. We hope to continue the relationship and restore your faith in #1 Cochran.

September 18, 2012

Bought the car from Vince Palmieri. Actually bought two from him on the same day for my twin girls. He is great - a good people person. One car was in an accident and Troy Knight wrote the estimate and c More

by gpolnar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Palmieri
September 17, 2012

My drivers side car window stopped working. James helped me to make sure that the work was covered under my warranty. He was very helpful and very nice. I love Cochrans service department. They are nice and More

by envoydenali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 17, 2012

My car was due for inspection so I called for an appointment and got one within three days. Darla greeted me and I told her I would be be waiting in the Cafe. Enjoyed free coffee while I waited. D More

by suemcinerney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marasco
September 16, 2012

Everything was timely and taken care of as expected. I went in this time only for my inspections, but my appointment was still handled in a timely manner while I waited in the customer area and had some o More

by saadc82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Salmon
September 14, 2012

CTS was in for the auto butler service as well as an oil change and tire rotation. I do not remember the name of the service associate that took care of me, but he is a robust, extremely courteous black man More

by dudlaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
September 13, 2012

Brought in my vehicle for service with John Salmon and while I was there bought a new Subaru from David H. (Spelling escapes me at the moment) Both were extremely professional and great to work with. More

by robert.balanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hatdok (Subaru Sales), John Salmon
September 13, 2012

Developed a minor engine problem with a recently purchased used car. Arrived at the dealership late in the day without an appointment. Problem was promptly corrected. I was on my way within 1 hou More

by bud14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marasco
September 13, 2012

I was greeted by name. Prompt, couteous, and efficient service. I always feel comfortable and welcome. Internet access allows me to do some work projects while I am waiting. Thank you for the great ser More

by DavidMajiros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
several excellent customer service reps, John Marasco
September 12, 2012

The work was preformed on time & done well. Was The work was preformed on time & done well. Was caught of guard on the price for a 15000 mile check up ($299). Thought is was a little high. More

by hart0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown, John Marasco
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