#1 Cochran Buick GMC Monroeville
Monroeville, PA
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The service was great, the salesman, Rich, was friendly and helpful, and all of the staff were friendly. I was happy with the price they ga e me and really helped me out on my trade in and helpful, and all of the staff were friendly. I was happy with the price they ga e me and really helped me out on my trade in More
I brought my vehicle in for a new headlight and to fix my washer nossel. I asked if they could check my alignment and balance of my tires. Although they fixed exerything I needed, it took 4 hours to complete washer nossel. I asked if they could check my alignment and balance of my tires. Although they fixed exerything I needed, it took 4 hours to complete. I brought the vehicle in at 7:45am and approximately noon I left. It would have been nice if they would have informed me about the length of time it would take to get these items completed. It caused me to miss critical meetings at work and I probably would not have had them do all of the procedures. To say the least I wasn't very happy when I left, but I like the dealership and would consider buying a car from them in the furture. More
The dealership has always been very helpful and does everything possible to make sure that the service is correct, convenient and quick. I have always received prompt attention with any question or se everything possible to make sure that the service is correct, convenient and quick. I have always received prompt attention with any question or service issue. More
Darla Hill kept me informed about the work that was being done on my Buick. Everything was done in one visit. Excellent service I received! done on my Buick. Everything was done in one visit. Excellent service I received! More
Set up appointment for left brake light failure indicator. Took car in waited for it and John replace both left and right brake lights. Enjoyed coffee and breakfast while waiting for car. indicator. Took car in waited for it and John replace both left and right brake lights. Enjoyed coffee and breakfast while waiting for car. More
the work was done on time and correctly;I was given an loaner car as my service required two days to complete; the loaner car was clean; Darla was extreamly helpful and explained what repairs my car neede loaner car as my service required two days to complete; the loaner car was clean; Darla was extreamly helpful and explained what repairs my car needed as well as the cost in advance. More
I have had a ongoing problem with my vehicle and the dealership was very helpful in assisting me with the problem after my warranty was up. I have had my faith restored in the dealership. MY next car mi dealership was very helpful in assisting me with the problem after my warranty was up. I have had my faith restored in the dealership. MY next car might be a hyundai. More
Only "complaint" if any is the waiting area was a bit chilly. Other than that, no complaints AT ALL. Everything was efficient and smooth and the price was reasonable. Great service as usual! a bit chilly. Other than that, no complaints AT ALL. Everything was efficient and smooth and the price was reasonable. Great service as usual! More
I purchased a vehicle at Cochran Subaru in 2009. My husband and I were looking for a vehicle with a towing package, so when went to Cochran GMC to look at the Canyon. We test drove a Sierra as well and husband and I were looking for a vehicle with a towing package, so when went to Cochran GMC to look at the Canyon. We test drove a Sierra as well and felt that it would do the job better than a smaller truck. We got a GREAT deal on the Sierra and Shawn went above and beyond to make sure that we were again, satisfied Cochran customers. Thanks Shawn and the #1 Cochran Team! More
The people are always friendly and very helpful. I would name the people above, I just can't remember all the names. All the people in the service dept. and the sales people to. They make you feel like you name the people above, I just can't remember all the names. All the people in the service dept. and the sales people to. They make you feel like your part of the family. They really care. More