Back

#1 Cochran Buick GMC Monroeville

Monroeville, PA

4.8
847 Reviews

4520 William Penn Highway

Monroeville, PA

15146

Directions

Filter Reviews by Keyword

By Type

Showing 847 reviews

January 26, 2025

Found the problem and went beyond to help me and worked with to get it repaired More

by Meliss1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Cova
Jan 27, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road and running smoothly! Please let us know if you need anything else.

January 25, 2025

The gentleman who sign me in was very good as a customer service representative. Only complaint was the customer service lady that made the appointment. She told me I could do the Inspection also. Clayton a More

by dorie.mernick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Cova
Jan 27, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your experience with us! We appreciate the feedback, and apologize for the mix up. Please let us know if there's anything else we can do to help!

January 25, 2025

Great service department. Very friendly and thorough. Never have I had a bad experience here. More

by bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Jan 27, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for the great review! We value your loyalty, and look forward to serving you again.

January 24, 2025

Dealership is very responsive, and really takes good care of your vehicle, as if it was their own. Bryan Downs was very helpful with getting me in to get my vehicle looked at, and keeping me updated througho More

by Zach Gall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Jan 24, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with our team! We will be sure to pass along your praise. Please let us know if there's anything else we can do to assist- we hope to see you again!

January 23, 2025

Nice atmosphere, nice staff, easy process on leasing new car. Would recommend to anyone looking to buy or lease a vehicle. More

by jodeew100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graig Richert
Jan 24, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for recommending us! We're glad to hear you enjoyed your sales experience, and wish you many happy miles on the road ahead.

January 23, 2025

My guy is Clay. He is awesome. He kept me updated on the service I was receiving. The place is very clean. I was going to Bowser but no longer will. I will only More

by Italiangirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
Jan 24, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you so much for the kind words! We appreciate you giving us the opportunity to work with you, and look forward to serving you again.

January 23, 2025

Everyone was helpful. The service was great. I love the fact that there was a cafe. More

by candicemcarthur2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Jan 24, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for the great review! It was our pleasure to work with you, and we hope to see you again!

January 22, 2025

The customer service agent was clear and upfront with the status of my vehicle while it was in the garage. More

by esallen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron (in service )
Jan 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Please let us know if you need anything else- we hope to see you again.

January 22, 2025

The employees are very helpful and the pricing for service and repairs is very reasonable. More

by Ccruess158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stokes
Jan 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Please let us know if you need anything else- we hope to work with you again.

January 22, 2025

Great customer service . Was taken care of right away. Pleasant atmosphere. Let me know what I needed. More

by ckirby204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Jan 23, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help- we hope to see you again!

...
27
...