#1 Cochran Buick GMC Monroeville

After we had tires rotated, one sensor wasn't giving the correct pressure. Went back once, and after two hours wait, was told sensor had relearned TPM. Two hours later, the sensor totally ceased funct the correct pressure. Went back once, and after two hours wait, was told sensor had relearned TPM. Two hours later, the sensor totally ceased functioning. Second time back, again after a two hour wait, was told new sensor placed. So far it is still working. It took two trips back and four hours after the problem was discovered to get it fixed. More

Great service I highly recommend this dealership. Excellent customer service it was very professional and friendly. Repair work was finished on time and it was quality work Excellent customer service it was very professional and friendly. Repair work was finished on time and it was quality work More

I have a 2004 Saturn that's going to a family member. John and the mechanic Jason worked with me to get it back into great shape. Much appreciated! John and the mechanic Jason worked with me to get it back into great shape. Much appreciated! More

Carmen was super helpful and friendly. I got my car back, good as new, in a timely manner. He called and kept me up to date on what they were doing which I greatly appreciated. good as new, in a timely manner. He called and kept me up to date on what they were doing which I greatly appreciated. More

After being hit by a deer, my car was assessed as unsafe to drive and they drove me back to my house while the work was being done. When the work was finished and I was completely satisfied, they arranged to drive and they drove me back to my house while the work was being done. When the work was finished and I was completely satisfied, they arranged to return my rental car and I could just go home with everything taken care of. They were very kind and neighborly. They made me feel comfortable. They are Great! Thanks for asking. More

We came to Cochran expecting to replace our old Buick with a later model used car. When we first entered the dealership, we expected to be stampeded by salespersons. It was just the opposite. Everyone with a later model used car. When we first entered the dealership, we expected to be stampeded by salespersons. It was just the opposite. Everyone was friendly without being overbearing. We caught the attention of Mr. Douglas and he made us feel comfortable right from the beginning. He was casual, yet professional. He's just the kind of salesperson everyone likes to encounter. He answered all of our questions to the best of his ability. When he couldn't answer a question, he was forthright and told us he would ask someone else who could. We left Cochran with a new car. I think that is due in large part to the integrity we felt Mr. Douglas displayed. More

This is the best purchasing decision I have ever made and I am not regretting a bit so far. I would like to thank David Rocco and John Mann for making the purchasing process easy and a memorable one. The qua I am not regretting a bit so far. I would like to thank David Rocco and John Mann for making the purchasing process easy and a memorable one. The quality of the service I received is outstanding and the effort you people have put in providing customer care is splendid. Keep up the good work and I will definitely come back to you in future too. More

All men were very knowledgeable, professional as well as personable with my interaction with each individual. Shawn being relatively new to the field conducted himself like a seasoned professional. He knew personable with my interaction with each individual. Shawn being relatively new to the field conducted himself like a seasoned professional. He knew the product and described it well and demonstrated it and all its complicated features so that I would understand how to use each feature of the vehicle with ease. I left the dealership with a great vehicle and a great sense of satisfaction knowing that I have a great team standing behind me as well as with me to help with anything I may need in the future. I will recommend Cochran to all my friends and family. Thanks so much for a great experience. WT Wolfe More

I was greeted at the door of #1 Cochran by Rick Bauer. He was warm and friendly and after spending just a short while with him I was telling him all about my family and he shared about his as well. I felt us was warm and friendly and after spending just a short while with him I was telling him all about my family and he shared about his as well. I felt us bonding over our similar family values. He explained the features of the vehicle we bought with absolute accuracy. ( I know because I had researched the car before I came) He was able to tell me things about the car that an online review couldn't. When it came time for financing, my husband and I needed special financing and we were introduced to Warren. These two gentlemen were kind and never made us feel embarressed. Instead they made us feel like we had come to the right place. We are now #1 Cochran only customers for life and that is due to Rick and Warren. Not because we left with a vehicle we love, and not because we got a deal that we wanted but because we believe that these two men are genuine and fair and kind and they treated us with respect. I can't thank them enough. We intend to express our appreciation for thier help with our lifelong loyalty. Thanks again! The Hall Family More