#1 Cochran Buick GMC Monroeville

as always, great service and easy staff to work with. Service was done well and in a timely manner. r Service was done well and in a timely manner. r More

When I found out I was pregnant I knew I needed to upgrade my Sudan for an SUV and Jamie Grayson with was the one to help me out. He went above and beyond and I’m happy to say I will be a mommy in sty upgrade my Sudan for an SUV and Jamie Grayson with was the one to help me out. He went above and beyond and I’m happy to say I will be a mommy in style with my Cadillac XT4 I am very happy with my experience with both Jaime and #1 Cochran More

Always top tier service! I have had over 10 vehicles & I will say I highly recommend Cochran GMC. The guys at the service counter do everything to make sure you’re in & out a I have had over 10 vehicles & I will say I highly recommend Cochran GMC. The guys at the service counter do everything to make sure you’re in & out and have a great experience! More

Service was great went for a oil and tire rotation and was out improving time. was out improving time. More

Took my car in to get oil changed and tires rotated to only have my doors out of wack which was not like that when I took it. They denied they did anything to it. Lies. Will never return again. only have my doors out of wack which was not like that when I took it. They denied they did anything to it. Lies. Will never return again. More

Sorry ! I ever walk into this place. Lease a new truck ( all to happy to make the deal.) and did not get the 1 i wanted. They owed me a tonnear cover per c I ever walk into this place. Lease a new truck ( all to happy to make the deal.) and did not get the 1 i wanted. They owed me a tonnear cover per contract. Took 3 weeks to get it in made appointment to get it installed spent 2 hours to find out it was the wrong part and to reorder waited 3 weeks part came in made an appointment they spent 6 hours installing it completely wrong!!! talk to sales man he said he would take care of it 3 weeks go by maid another call again he said he would get right on it now another 3 weeks without any word. Guess i need to do it myself. SORRY ! I every walked into this place Sales, service and parts what a real piece of work. More

In the past Cochran's service has been very good. My recent purchase experience though gives me some pause to purchase from them again. The entire process was strictly transactional. The salespeopl My recent purchase experience though gives me some pause to purchase from them again. The entire process was strictly transactional. The salespeople were always rushed when speaking with them over the phone and neither the salesperson or sales manager thanked me for my purchase. I was very surprised by this this as this was the 4th vehicle I purchased from them. They have a huge selection of vehicles which is the primary reason why I'd still recommend them. But be forewarned. More

I was having a serious mechanical issue with my GMC Sierra truck and was concerned it would breakdown on the road. I began calling GMC service departments in my area in an effort to find a service de Sierra truck and was concerned it would breakdown on the road. I began calling GMC service departments in my area in an effort to find a service department which would take my truck that day. Finally, I reached Cochran Buick/GMC and the woman scheduled me for an appointment at 1:00 that day (45 minutes from the time of my call). I drove 1/2 across Allegheny County to Cochran only to be told that no appointment had been scheduled. Moreover, the truck could not be looked at that day and it was unlikely that they would look at before Monday. The service rep did not attempt to offer an accomodation and at one point he haughtily informed me that "that's why people make appointments". I reminded him that I "had" made an appointment and that I just didn't make up the entire story just to waste gas and time. He stared blankly at me the entire time. I've never liked Cochran sales department and only called the Service Dept because I was desperate. Some things never change.... They are a bush league outfit. More

Sold me a car in 2021 with a bad carfax, wouldn’t rectify the issue, lost $2500 on my trade 6 months later… high upset will never purchase from there again the issue, lost $2500 on my trade 6 months later… high upset will never purchase from there again More

Our purchasing of the 2022 Cadillac CT5 was a great experience from the test drive to the finalization of all the car details before driving home. The salesman Shawn and the Sales Manager Dale were fri experience from the test drive to the finalization of all the car details before driving home. The salesman Shawn and the Sales Manager Dale were friendly, knowledgeable, and considerate of all our thoughts and desires with our trade and our purchase. No high pressure , they gave me time to decide. I will be a returning customer for sure. More