#1 Cochran Buick GMC Monroeville

Excellent customer service Steve Phillips and Mike DeSilva were extremely courteous and well informed. My new car purchase was smoothly efficient with clear explanations given f Steve Phillips and Mike DeSilva were extremely courteous and well informed. My new car purchase was smoothly efficient with clear explanations given for new features in the 2019 Subaru Forester. This is my second purchase with Steve’s help and I am grateful for his service. More

Steve Phillips Awsome Experience Steve was awesome to work with. I contacted him before visiting the dealership and got everything in place to complete my purchase. Steve did everyth Steve was awesome to work with. I contacted him before visiting the dealership and got everything in place to complete my purchase. Steve did everything and then some to ensure my experience would meet and exceed all expectations. This was by far the best experience I have had purchasing a vehicle from a dealer. I highly recommend working with Steve and the rest of the team at Cochran every one was so helpful. I will be buying my next car here for sure. Thank you Steve and everyone else at Cochran for an overall fantastic experience. More

More information == better decisions Steve gave me a lot of information about the vehicles we looked at and thoroughly answered all of my questions about the used car market. If he didn't Steve gave me a lot of information about the vehicles we looked at and thoroughly answered all of my questions about the used car market. If he didn't know the answer, which was rare, he quickly pulled in the right people to get those questions answered. Once we made a purchasing decision, Steve got everything arranged quickly so the paperwork could be handled efficiently. More

Caring with full transparency! I went to #1 Cochran and walked into the wrong building for my appointment, but it was a happy accident to meet Jim Powers. Mr. Powers kindly guided I went to #1 Cochran and walked into the wrong building for my appointment, but it was a happy accident to meet Jim Powers. Mr. Powers kindly guided me through my first car purchase from start to finish, reassuring me along the way and keeping my anxiety in check (because car shopping & auto insurance applying is stressful). Both he and Mr. Taylor Brown answered my many, many questions professionally and concisely with full transparency and I got to drive off in my like-new, used car within a few days. It will help me reach new destinations and goals, and you can't put a price on that! Thank-you probably isn't enough, but it's all I got right now... I will be highly recommending Jim & the team at #1 Cochran - Monroeville to anyone I meet in need of a car. They made this process smoother than what I'd anticipated and are genuine human beings who care. More

Steve Phillips Steve was very informative and easy to deal with. He is very personable and the whole process of purchasing the vehicle went very smoothly. We would d Steve was very informative and easy to deal with. He is very personable and the whole process of purchasing the vehicle went very smoothly. We would definitely choose #1 Cochran again. More

Quick and smooth! My experience was great. We got there and test drove the car and within an hour or so I was leaving with it! It couldn’t have been any smoother and ea My experience was great. We got there and test drove the car and within an hour or so I was leaving with it! It couldn’t have been any smoother and easy. I will definitely always go back and recommend to others as well. More

Great experience Had help every step of the way. Everyone was friendly. Found exactly what I wanted and did everything in their power to ensure I was happy Thank you # Had help every step of the way. Everyone was friendly. Found exactly what I wanted and did everything in their power to ensure I was happy Thank you #1 cochran More

Great Sales and Service We went looking for a GMC Terrain and Steve was so helpful! He wasn’t pushy at all, he was friendly and answered all our questions. Showed us everythi We went looking for a GMC Terrain and Steve was so helpful! He wasn’t pushy at all, he was friendly and answered all our questions. Showed us everything and put up with us going back and forth between two models!! I will ask for him in the future when we shop for my sons first car!! More

Car purchase Steve was very helpful and there was no pressure to purchase the vehicle. The financial process went smoothly. I liked the no haggling of prices. Steve was very helpful and there was no pressure to purchase the vehicle. The financial process went smoothly. I liked the no haggling of prices. More

Great service They provide me with great customer service, all my needs where in effect, the team made sure i would Get a car i liked And they did not lower that st They provide me with great customer service, all my needs where in effect, the team made sure i would Get a car i liked And they did not lower that standard. More