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#1 Cochran Buick GMC Monroeville

Monroeville, PA

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Reviews
Vehicles
4.9
811 Reviews
Call Dealership (412) 357-4558
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4520 William Penn Highway

Monroeville, PA

15146

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Showing 811 reviews

April 28, 2025

Service advisor is very helpful. My appointment was 11 am and they took me in sooner, knowing I have several businesses and time is of the essence! More

by gvcv001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
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Apr 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

April 27, 2025

Great customer service. Clay addressed all my questions and made sure I was satisfied. Very comfortable setting. More

by Necieb46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
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Apr 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're glad to hear of your great experience, and will certainly pass along your praise to our team. Please let us know if you need anything else- we hope to see you again!

April 27, 2025

My salesman Sean Smail was exceptional. He answered any questions I had and explained additional information about the vehicle. Only bump in the road was getting my interest rate to where i More

by seanyacavace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Smail, Larry Dowd
Report | Print
Apr 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your feedback with us! We appreciate your candid comments, and are always looking to improve. Wishing you many happy miles ahead in your new car!

April 27, 2025

I went in for a walk-in appointment for an oil change and tire rotation. The service advisor was very accommodating. More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Report | Print
Apr 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! Please let us know if you need anything else. We hope to see you again!

April 27, 2025

courteous, listened to my car needs and answered my questions that i had with something else that was not related to what i had scheduled More

by imgr82008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Report | Print
Apr 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! Thank you for choosing us. We hope to see you again!

April 27, 2025

Tim Grubbs made it really easy to purchase my new car he was really friendly made it really enjoyable to purchase my new car got me on and out so I didn't have to spend all day there More

by mastifflovr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Plimpton, Shawn Smail, Donna Dunnivan, Logan Crise, Erik Antonucci, Sidney Walker
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Apr 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you out on the road in your new ride! Thank you for choosing to work with us.

April 26, 2025

They were honest with me about everything they were not pushy about selling me warranty’s when I said no that was it. More

by Nicolellamichaelj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve philips, Larry Dowd
Report | Print
Apr 28, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your experience with us! We're happy to help. Thank you for choosing to work with us- we hope you're enjoying your new car!

Apr 28, 2025 -

Nicolellamichaelj responded

There was not an owners manual for my truck . How do i get one sent to me

April 25, 2025

Everything was great and the service was quick. I got very good response time for updates. More

by K.remmick13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler O’Block
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Apr 26, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!

April 25, 2025

Good service and friendly people. Great perk with the first oil change free. Took us right on time. More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Report | Print
Apr 26, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Thanks for choosing to work with us. We hope to see you again!

Apr 26, 2025 -

Lila responded

Update: so my windshield wipers were fine before my service appointment and now the driver’s side wiper is bent. Tonight was the first day it was driven since the inspection and it’s raining. I believe when the service person took it to get it washed, they forgot turn the auto wipers OFF and they came on in the car wash, which bent one of them. So now I have to get it replaced ASAP because it’s still raining. I am going to call to let them know but obviously can’t wait to have them do it, but I don’t want this to anyone else.

April 24, 2025

Great people at this dealership. Excellent customer service. Was treated like a valued customer from time I walked in More

by Theatc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Plimpton, James Tompkins, Dale Taylor
Report | Print
Apr 26, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with us! It's our pleasure to help. We appreciate you choosing us, and hope to see you again!

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