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#1 Cochran Buick GMC Monroeville

Monroeville, PA

4.9
781 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 781 reviews

April 14, 2025

Clay was such a helpful member of your team. He answered all questions with extremely knowledgeable information and took care of me across the board. I would recommend this team to anyone!! Than More

by Michael P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay service advisor
Apr 15, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for recommending us! It's our pleasure to help. We hope to see you again!

April 14, 2025

Always very accommodating and extremely professional in their work. Would recommend them to anyone. Very happy with them. More

by meandalbaughman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Apr 15, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to seeing you again.

April 14, 2025

Sales person Logan was fantastic and very helpful explaining all of the console controls and programming More

by josephstubenbort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Crise
Apr 15, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Thank you for choosing to work with us. We hope you are enjoying your new car!

April 12, 2025

Had to call multiple times to schedule service. Customer service rep rudely told me she tried calling me. She used a number from 10 years ago and never tried the number I left with the scheduling t More

by kmaley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Apr 15, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for bringing your experience to our attention- we are sorry to hear that it did not meet our standards for excellence. We'd like to know more information so that we can better investigate and address internally. Please email us with contact information and details about your date of visit at feedback@cochran.com so that our customer care team can inform the appropriate management parties. We hope for an opportunity to better serve you in the future.

April 12, 2025

Great service especially from my technician, Dann Rothwell! Our service manager is also great ! 🙂🙂Happy More

by amwaltos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Apr 15, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

April 12, 2025

Cochran service is exceptional. My rep, Tyler, was informative and courteous. I have never been disappointed. More

by smokeyrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 15, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your great experience with us! We value your loyalty, and look forward to serving you again.

April 11, 2025

Clean and treat you right salesman were great bought trucks there before they work with you on the financing and go over the truck real while before you leave More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale , Shawn Smail
Apr 12, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your great experience! We appreciate you choosing us, and hope you're enjoying your new truck.

April 11, 2025

Knowledgeable and very courteous Went through every procedure with me. Show me videos of the work getting done More

by travistrittterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Is aaron in service department, Bryan Downs
Apr 12, 2025 -

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! We're especially glad to hear you found our technician video feature to be beneficial. We hope for the opportunity to work with you again!

April 11, 2025

Aurora was easy to work with, kind and professional. Easiest car purchase ever. Thank you More

by Mark and kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aurora
Apr 12, 2025 -

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your great experience with us! It was our pleasure to work with you. We hope you're enjoying your new car!

April 11, 2025

The service was very professional, Thr support from the dealership was outstanding.All of which came in a timely manner. More

by Bmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Downs
Apr 12, 2025 -

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

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