Everyone I encountered at Subaru of Keene presented a positive attitude, giving me a very comfortable car shopping and purchasing experience. Rob was a standout among the car salespeople I have interacted, both recently and in the past. He brought a positive welcoming energy to our interactions. He listened to what I wanted in a car, showed me a number of options and found a great car for me and guided me quite clearly through the purchase and operating procedures (new car-old guy) making my passage from my old car to this new one easy.

Rob,Adam and Penny were kind and knowledgeable. They even loved our dog,Piper!! These people are why we keep coming back!!

I am an elderly women. Sometimes new technology is a struggle for me. Any questions asked no one made me feel uncomfortable. Everyone in this dealership should be so proud of the quality of service. All employees treated me with respect all there to Beas helpful as they can which is sooo appreciated.

They helped me buy a car for the first time without pushing any nonsense on me. Walked away with what I thought was a fair price and everyone was kind and easy to work with.

We just bought my daughter a pre-owned Subaru from Keene and they were a delight to work with - honest, caring, open, and great attention to detail. Their mechanic found a problem with the rear shocks and proactively offered to replace both for free (huge difference); they thoughtfully arranged to deliver the car to us in Rhode Island with all the necessary well-organized documentation so my daughter could leave for college on time; they got all the paperwork done and delivered the newly-detailed car in terrific condition exactly as promised. Craig and Adam and Katie and Sam were all friendly, transparent, professional and responsive to all our questions. What a striking difference from all the other shady used car dealers we visited during our search! No sleazy added charges or high pressure tactics — just excellent cars at good values and honest dealing. I’d go back again in a heartbeat.

I recently purchased a certified pre-owned Toyota Corolla from Subaru of Keene, and the experience was exceptional, thanks to Doug Welch in sales. Doug is trustworthy, patient, and resourceful, taking the time to understand our specific requirements and find the perfect vehicle. After the sale, he followed up to ensure that everything was as expected. If you’re looking for a great car-buying experience, I highly recommend Subaru of Keene and specifically Doug Welch for his professionalism and outstanding customer service.