Tell us about your experience with Audi San Diego.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Easiest car purchase I’ve ever had. Lucas was great, the whole process was quick, transparent, and actually rather enjoyable.
The team and Audi San Diego went above and beyond for the bumper repair on my e-tron. Not only did they fix what they said they were going to, but they noticed some other areas for touch up and handled those as well.
The least I can say about my experience at Audi San Diego is that it was exceptional. Huge shoutout to Lucas for sticking with me over the course of a couple of weeks while I debated between a few cars — some not even Audi. He met me exactly where I was, never pressured me, and ultimately got me out-the-door numbers that were extremely competitive. As someone relatively young in the car-buying world who has faced multiple situations where I wasn’t treated with time and respect at other dealers in the past just because of my age and how I dressed — I truly appreciated the opposite from him and his team with overwhelming professionalism and kindness in making an Audi my next car. If you’re looking for a buying experience with no haggling, no predatory sales tactics, and no misery in the finance office, this is the place. Lucas and the entire sales team were attentive and professional from start to finish, and the finance process was refreshingly smooth — I wasn’t stuck signing papers for hours like at some other dealers and there was zero hiccups with processing anything. I also wanted to see how the after-purchase experience would be, and weeks later, I can say it’s flawless. I had a minor connectivity issue with my vehicle, and the service department was incredibly quick to respond. I was able to get into the dealership and have it fixed in under five minutes... not even kidding, I was conveniently in the neighborhood and they got me in right away. Shoutout to Alec for his kindness and efficiency. Overall, this was a fantastic buying experience from start to finish. Audi San Diego has earned a lifelong customer.
Lucas and the entire team at San Diego delivered the best car buying experience I’ve ever had. Lucas was knowledgeable, fair, and very accommodating. Car buying can be so stressful and he made it fun, professional with a huge emphasis on customer satisfaction.
This dealer stepped up and went way above and beyond after a frustrating initial situation. The new Q6 I purchased had some (understandable, given it's newness to the market) SW issues and the entire team at Audi/San Diego moved heaven and earth to make the situation right. They provided me a no cost loaner. The salesman, Lucas and the entire team scrambled and found my exact build in port and grabbed it for me, getting it delivered to me in record time and running perfectly! Is such a beautiful car and I really, really appreciate the efforts of Lucas and the entire Audi SD team from beginning to end. Will definitely be back when I need my next vehicle which will be, of course, an Audi!
The dealership, Lukas, and Eric all made our experience so easy. We requested to be in and out without wasting time, and they expertly made this happen. Everyone was kind and incredibly helpful.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.