The salesperson, Michel Prati, was extremely helpful in all aspects of the transaction. I am extremly grateful for his help.

Had the BEST experience here yesterday! Came in to drop off my baby for new tires. Sat down with RHUDY BOTBOL who discovered my appointment wasn't in the system for some reason. Not to worry though, he took care of it all ASAP to include getting me a fabulous loaner! Got a call when it was ready and the loaner handoff was a breeze. Paid for the tires/service, chatted with Rhudy for a bit (super nice guy), grabbed my car and told him I'd be back. Great first experience here! 😄

I had great customer service working with Almas Azimi and Jonathan Barrett while purchasing my new Mercedes benz. Jonathan helped me to find the perfect SUV for me and set up my appointment with Almas. Almas was very professional and welcoming to me and my family. He took the time to explain the features and walked me through the purchasing process. He was efficient with the time spent at the dealership. As a busy mom, I am appreciative and am thankful to both of them.

There is still work to be done on my vehicle. Rims to be work on. Part to be order. Need cover in the drunk to be replace.

A very big thank you to Omid Ali for helping me getting my new car…. Customer service was on a 100.. it took me about 3month to finally decide on what vehicle to get and he was patient all the way…(thank you) he is the BEST.I am definitely sending my friends your way Omid

Im Very familiar and particular with S class Mercedes after owning several W140,4dr and coupe, W221, and now W222. I saw a beautiful blk on blk Sclass with all options at Mercedes-Benz of Alexandria I called Mr. Mike Prati and things went Uphill his integrity and knowledge of the vehicle as well the business of selling and making the customer feel important not being sold a lie. Which is the only way possible I will purchase. I know a dealership is only as credible as its salesman. Mike has helped and exceeded those measures in fact I think of him as my friend. Also Mr. J Hernandez was patient helpful, and supportive to my purchase as well making sure all things with the vehicle purchase was explained and anything that was owed to me were dealt with accordingly (I needed a ionizer frangrance, new 4matic emblem as well). Mr. Stickell coded my new key in less than an hour without an appointment. This team has been great to me. I'd like to thank them all for their superior courtesy and willingness to make my purchase special. This is my 2nd Mercedes from Alexandria Mercedes and won't be the last. Great Job MBA!!!!