Please update the areas marked in red before submitting.
How would you rate Samson Du?
How about Lexus Stevens Creek?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Steve impressed me with his professionalism and provided me an excellent customer service. He is very patient and helpful.

Chau Lam is an extraordinary person. He does his well job. He carry’s himself with pride, confidence, and kindness. He takes the time with each client and never makes you feel rushed. He takes the time to explain even the smallest detail or question. He is very professional yet very personable. In all our years looking to purchase our vehicles, we have never felt so comfortable. We have and will continue to recommend Chau Lam and Lexus Steven’s Creek to all our family and friends. Thank you Chau, we appreciate your time, patience, and integrity. Best regards, Janice Albers

He was very nice and helpful on my purchase. I definitely recommend Bill to others.

Great sales. Can’t go wrong with Steven. Fast and efficient. Great experience with my purchase

Wonderful experience. My salesman, Numer, was knowledgeable, professional, easy to work with. I knew the model and trim I was interested in and he treated me like my interests were his own. He communicated with me throughout the process. I’m very pleased.

The whole process was very easy and communication with Steve Yi was wonderful. He was very patient with us and act very professionally during the whole deal.