This dealership was very courteous and Angel our sales rep was knowledgeable and very helpful. Had a great experience and would recommend Angel and Ken Grody Ford for anyone looking for a good deal and a quality product.

Easy process, less than 2 hours, Daisy was very professional. I would recommend the dealership to others.

I've bought a few cars in my lifetime, but nothing quite prepared me for the Ken Grody Ford experience — and I mean that in the best possible way. From the moment we walked in, the team was attentive, professional, and genuinely focused on making sure we left happy. Then, in a plot twist nobody saw coming, the entire dealership lost power. Lights out. Systems down. Full blackout. Most places would've sent us home and called it a day. They kept us comfortable, consistently updated, and I kid you not, bought us dinner as well. By the time the lights came back on and the computers fired back up, we were still there, ready to sign, and honestly kind of impressed. They stayed right until the very end to make sure we drove away in our car that night. That's great customer service with a whole different level of dedication. Highly, highly recommend this Ford dealership. Now let's talk about Erick, our salesman, because this man deserves his own paragraph. From the start, Erick listened. We knew exactly what we wanted: a specific color, features and zero runaround. Erick didn't flinch. He made it happen and had the car waiting for us at the dealership the very next day. No games, no bait-and-switch, no disappearing acts. Just straight-up, no nonsense, get it-done energy wrapped in a genuinely great attitude. So much so, he also stayed behind during the power outage after his shift ended 2 hours earlier to he explain the important features of the car to us, and hand over the keys. If you're heading to Ken Grody Ford in Buena Park, ask for Erick. Seriously, you will thank me later.

My son purchased a 2015 MINI Hardtop Cooper S at Ken Grody Ford in Buena Park. Channa was extremely helpful in searching the store inventory for something specific to my son's needs. The application experience was easy with Ole and he was available if we had any questions.

Bought my first truck here 20 years ago. Of course, I came back and the service is still great.

Our salesman Chris was extremely friendly and helpful, as we were buying the vehicle remotely. He gave us his personal phone number and was very responsive and patient. I would be happy to do business with him again