Tell us about your experience with Lithia Subaru of Fresno.
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service Dept.
parts Dept.
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finance Dept.
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internet Dept.
administration Dept.
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This was my first experience with looking for a new vehicle though a dealership's internet sales department. Alex Pimentel went above and beyond in answering all of my questions; sending me the information I requested and provided low keyed, no pressure environment. The test drive was not traveling the customary car dealer preset route, but he allowed me to take it anywhere I wanted, "I'm just along for the ride". He made making the decision to purchase the Outback easy. He took the time to educate me on a couple of items like "lifetime oil changes", which I had not heard of, and extended warranties, which I was interested in. I would highly recommend him as a salesperson to anyone looking for a new vehicle. Ramzy Saleh in the finance office made closing the sale easy and painless. No high-pressure sales tactics to "add on" to the price of the car with extras, that I had experienced with other dealerships. Everything was explained well, and my questions were answered completely. Dealing with these folks at Lithia Subaru was probably the best new car purchase I have ever made.
Very professional and friendly service without and pressure. Very thorough when explaining the features of the car.
This dealership has always been very helpful. Jose was very friendly and positive upon check-in and kept in contact with me throughout the service time. I feel very confident in the work that was done.
The people at Lithia did great job Jonathan was very polite and informative he kept us updated on everything. Thanks!!!
Always friendly and efficient, informative and helpful . Coupons and updates are appreciated and timely. Great customer experience
Ready to help in any way, helped me get my handicap husband in and out of car
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